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About Hashtag Loyalty

Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue.

Hashtag Loyalty's customer engagement technology is fit for Retail & Hospitality Businesses.
The product helps businesses:
1. Capture: first-party customer data via customer experience enhancing touchpoints - Loyalty Programs, Feedback & Reservations system.
2. Understand: your customer behavior and activity through your own personal dashboard (web & app).
3. Engage: your customers in a highly personalized manner using features such as campaigns, auto-engage, and referrals.

Hashtag Loyalty's product is split across 3 verticals Capture, Understand and Engage. Each one has its own interface that you can access and use. Below is the feature-wise breakdown of each vertical:
1. Capture:
a. Loyalty
b. Feedback
c. Reservations
2. Understand:
a. Customer Segmentation (RFM)
b. Customer Tagging
c. Custom Cohorts or Segments
d. Business Intelligence
e. Recommendations (Predictions & Analytics)
3. Engage
a. Campaigns & Targeting
b. Auto Campaigns
c. Journey Designer
d. Referrals
e. Feedback
f. Partnerships

About Zinrelo

Zinrelo is a modern-day, enterprise grade loyalty rewards platform that enables businesses to launch a custom rewards program for their users. Zinrelo customers see an 80% increase in repeat sales, a 50% improvement in profitability and 2.4X per-customer revenue.

Full-featured, 360-Degree Rewards Platform

● Award points for 100+ Activities (Purchases, referrals, reviews, profile completion, facebook, twitter etc)
● Management of Reward Tiers, Rewards Dashboard, Members, Rewards, Promotions, etc.
● Detailed Reports with download option

Multiple Rewards Program Flavors

● Ecommerce Only
● Ecommerce + Brick and Mortar Stores
● Brands Rewards Programs (via Receipt Scanning)
● Business to Business (B2B)

Data Sciences and Machine Learning

Our Data Sciences team analyzes past purchase data to deliver a rewards program structure that is a perfect fit for your customers. Our machine learning algorithms segment your users into clusters and suggest loyalty rewards strategies to target each user cluster. Campaigns engine can be used to run promotions for each user segment.

White Glove Service

Zinrelo excels in service and support. A dedicated 6-person customer success team is assigned to each account to walk you through onboarding, creatives, integration, launch and testing. Post launch, there are quarterly business reviews and success plan discussions to ensure that the rewards program is being reviewed and fine-tuned.

Blazing-fast Enterprise Grade Platform

Zinrelo platform caters thousands of businesses and over 100 million loyalty members. A highly scalable SaaS architecture ensures blazing fast response on the website, or via the API so that your website or service never slows down. Plus lots of enterprise loyalty features, segmentation, campaigns, business rules, notifications, reporting and much more…

About Loyalty+

Capillary loyalty software helps brands to retain their best customers by rewarding them with highly contextual, personalized rewards. The omnichannel platform supports both transactional & behavioral activities across multiple channels like in-store, eCommerce, mobile site, and apps. Loyalty+ features customized reporting & visual dashboards to analyze the overall health of your customer base, identify customers that are at risk of churn, and get a single view of customers purchase patterns.

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Summary

  • India’s most widely used Customer Engagement Platform for hospitality & retail businesses. Build customer loyalty, improve retention & increase revenue.

Summary

  • Machine Learning

  • Data Analytics Focus and Expertise

  • Result-driven Methodology

  • Massively Scalable, Highly Automated, High Customizable Technology

Summary

  • Repeat Sales With A Personalized Loyalty Program

  • Real-Time Rule-Based Rewards

  • Build Loyalty Your Own Way

  • Multiple Redemption Options

  • Grow Your Following

  • Keep Track Of Your Campaign Performance

  • Mobile-First Loyalty Platform

  • Engagement Based Loyalty

  • Channel Loyalty

  • Partner Engagement With Localization

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Point of Sale or Billing software.

  • What is this service generally used for?
  • This service is used by Retail & Hospitality brands to manage their customer retention.
    It is also used to manage the following functions:
    - Loyalty program
    - Feedback system
    - Reservations system
    - Understand Customer Behaviour: Lifetime Value, Purchase Patterns, Segmentation
    - Engage with customers in a personalized manner

  • Does this service offer guides, tutorials and or customer support?
  • Yes, this service offers dedicated customer support apart from initial implementation and training.

  • Who are the main user groups of this service?
  • Primarily small and medium enterprises in the food & beverage, health & fitness and retail industry.

FAQs

    What are some applications this service is commonly used in tandem with?
  • Any marketing service such as Bronto, Listrak, Yotpo

  • What is this service generally used for?
  • Launch rewards program

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Ecommerce Paltforms - Shopify, Magento, Demandware etc
    Mailing Platforms - Bronto, Listrak
    Review Platforms - Yotpo, BazaarVoice

  • What platforms does this service support?
  • Shopify, Bigcommerce, Miva, 3dcart etc.

  • Who are the main user groups of this service?
  • Ecommerce, Stores, B2B and brands

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs

    What platforms does this service support?
  • POS - 75+ POS Systems including NCR, Ginesys, RetailPro, Microsoft Dynamics and others,
    Rewards Platforms - PayTM, Amazon, UPI

  • What is this service generally used for?
  • To retain customers by rewarding them with highly contextual, personalized rewards.
    To boost Repeat Sales.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • Retail- Fashion, Consumer Electronics, Restaurants, Supermarkets, Pharmacy, Jewelry, Beauty & Skincare, Hospitality, Manufacturing- Building Material, Pharmaceuticals, Agriproducts, Consumer Durables

Vendor Information

Founded:
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Employees:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Hashtag Loyalty
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Zinrelo
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Loyalty+
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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