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About Hashtag Loyalty

Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue.

Hashtag Loyalty's customer engagement technology is fit for Retail & Hospitality Businesses.
The product helps businesses:
1. Capture: first-party customer data via customer experience enhancing touchpoints - Loyalty Programs, Feedback & Reservations system.
2. Understand: your customer behavior and activity through your own personal dashboard (web & app).
3. Engage: your customers in a highly personalized manner using features such as campaigns, auto-engage, and referrals.

Hashtag Loyalty's product is split across 3 verticals Capture, Understand and Engage. Each one has its own interface that you can access and use. Below is the feature-wise breakdown of each vertical:
1. Capture:
a. Loyalty
b. Feedback
c. Reservations
2. Understand:
a. Customer Segmentation (RFM)
b. Customer Tagging
c. Custom Cohorts or Segments
d. Business Intelligence
e. Recommendations (Predictions & Analytics)
3. Engage
a. Campaigns & Targeting
b. Auto Campaigns
c. Journey Designer
d. Referrals
e. Feedback
f. Partnerships

About CandyBar

Founded in 2017, CandyBar is a browser-based loyalty program created to increase sales for merchants. Think of it as a regular loyalty card, but in digital form: customers receive stamps via text, so there’s nothing to carry or install. Physical punch cards have long been successful at enticing repeat customers and delighting them with rewards. CandyBar takes this a step further, allowing customers to text feedback to merchants as well.

CandyBar is easy to use for both customers and merchants. Diners simply need to key in their mobile numbers, while cashiers can allocate stamps and rewards with a tap. CandyBar has a growing presence in multiple F&B establishments around the world.

About Loyalty+

Capillary loyalty software helps brands to retain their best customers by rewarding them with highly contextual, personalized rewards. The omnichannel platform supports both transactional & behavioral activities across multiple channels like in-store, eCommerce, mobile site, and apps. Loyalty+ features customized reporting & visual dashboards to analyze the overall health of your customer base, identify customers that are at risk of churn, and get a single view of customers purchase patterns.

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Summary

  • India’s most widely used Customer Engagement Platform for hospitality & retail businesses. Build customer loyalty, improve retention & increase revenue.

Summary

    No key features associated with this application.

Summary

  • Repeat Sales With A Personalized Loyalty Program

  • Real-Time Rule-Based Rewards

  • Build Loyalty Your Own Way

  • Multiple Redemption Options

  • Grow Your Following

  • Keep Track Of Your Campaign Performance

  • Mobile-First Loyalty Platform

  • Engagement Based Loyalty

  • Channel Loyalty

  • Partner Engagement With Localization

Pricing

Standard

$45.00
1 user(s) / month
Included in plan:
  • Get access to every feature

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Point of Sale or Billing software.

  • What is this service generally used for?
  • This service is used by Retail & Hospitality brands to manage their customer retention.
    It is also used to manage the following functions:
    - Loyalty program
    - Feedback system
    - Reservations system
    - Understand Customer Behaviour: Lifetime Value, Purchase Patterns, Segmentation
    - Engage with customers in a personalized manner

  • Does this service offer guides, tutorials and or customer support?
  • Yes, this service offers dedicated customer support apart from initial implementation and training.

  • Who are the main user groups of this service?
  • Primarily small and medium enterprises in the food & beverage, health & fitness and retail industry.

FAQs

    No FAQs associated with this application.

FAQs

    What platforms does this service support?
  • POS - 75+ POS Systems including NCR, Ginesys, RetailPro, Microsoft Dynamics and others,
    Rewards Platforms - PayTM, Amazon, UPI

  • What is this service generally used for?
  • To retain customers by rewarding them with highly contextual, personalized rewards.
    To boost Repeat Sales.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • Retail- Fashion, Consumer Electronics, Restaurants, Supermarkets, Pharmacy, Jewelry, Beauty & Skincare, Hospitality, Manufacturing- Building Material, Pharmaceuticals, Agriproducts, Consumer Durables

Vendor Information

Founded:
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Based in:
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Employees:
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Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
69

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Hashtag Loyalty
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses CandyBar
  • Personal
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Loyalty+
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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