About Hashtag Loyalty
Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue.
Hashtag Loyalty's customer engagement technology is fit for Retail & Hospitality Businesses.
The product helps businesses:
1. Capture: first-party customer data via customer experience enhancing touchpoints - Loyalty Programs, Feedback & Reservations system.
2. Understand: your customer behavior and activity through your own personal dashboard (web & app).
3. Engage: your customers in a highly personalized manner using features such as campaigns, auto-engage, and referrals.
Hashtag Loyalty's product is split across 3 verticals Capture, Understand and Engage. Each one has its own interface that you can access and use. Below is the feature-wise breakdown of each vertical:
a. Customer Segmentation (RFM)
b. Customer Tagging
c. Custom Cohorts or Segments
d. Business Intelligence
e. Recommendations (Predictions & Analytics)
a. Campaigns & Targeting
b. Auto Campaigns
c. Journey Designer
Loopy Loyalty is a one-stop customer loyalty software featuring everything you need to turn visitors into happy, loyal customers.
Go live in 15 minutes
Create beautiful digital stamp cards in minutes. No design skills required. No coding necessary.
Mobile Wallet Enabled
Access the native capabilities of Apple Wallet and Google Pay. Deliver a 100% mobile experience. No more apps to install or maintain.
Drive Loyalty & Traffic
Send tantalizing, personalized, provocative messages direct to your customers' lock screen. You choose who to target.
No POS needed
Issue stamps & rewards with the stamper app. Remotely reward customers through the web. Your choice.
Rich Customer Insights
Measure the real, financial benefits of your digital loyalty program. Uncensored insights from day one.
Every Loopy Loyalty transaction is written to the secure database. Full audit trail. Every transaction and event accounted for.
Automatically trigger location-based notifications when your customers are near your location(s).
Unlimited customers. Unlimited push messages. Unlimited stamps. Unlimited rewards. Unlimited transactions.
Does this service offer multi-user capability (e.g. teams)?
Does this service offer an API?
What are some applications this service is commonly used in tandem with?
What is this service generally used for?
Point of Sale or Billing software.
Does this service offer guides, tutorials and or customer support?
This service is used by Retail & Hospitality brands to manage their customer retention.
It is also used to manage the following functions:
- Loyalty program
- Feedback system
- Reservations system
- Understand Customer Behaviour: Lifetime Value, Purchase Patterns, Segmentation
- Engage with customers in a personalized manner
Who are the main user groups of this service?
Yes, this service offers dedicated customer support apart from initial implementation and training.
Primarily small and medium enterprises in the food & beverage, health & fitness and retail industry.
No FAQs associated with this application.