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About Guru

Guru is a knowledge network that unifies your organization's collective knowledge, verifies its accuracy, and empowers your teams by bringing them the knowledge they need to do their jobs. Guru's AI Suggest contextually surfaces knowledge in the web browser, improving over time around user patterns and an organization patterns, making every piece of knowledge served across Guru’s network more relevant and useful every day. By bringing your team the knowledge they need in all of the applications they use, you can expect to see the following outcomes using Guru:
- Increased adoption and trust of knowledge
- Decrease in employee onboarding time
- Decrease in time to first response
- Decrease in handle time
- Increased competitive win rates
- More valuable conversations with customers that drive revenue

About Golden

The Golden query tool allows members to make detailed searches in Golden's knowledge base. Members can opt to receive email alerts of new results in saved queries.

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Google Drive, Salesforce, Zendesk, Intercom, Box, Dropbox

  • What platforms does this service support?
  • Yes

  • Who are the main user groups of this service?
  • Customer Support, Customer Success, Sales, Sales Enablement, IT, Marketing, Human Resources, Org-Wide

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Guru
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Golden
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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