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Crozscore

92%
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Crozscore

93%
what is this?
interest falling
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About Guru

Guru is a knowledge network that unifies your organization's collective knowledge, verifies its accuracy, and empowers your teams by bringing them the knowledge they need to do their jobs. Guru's AI Suggest contextually surfaces knowledge in the web browser, improving over time around user patterns and an organization patterns, making every piece of knowledge served across Guru’s network more relevant and useful every day. By bringing your team the knowledge they need in all of the applications they use, you can expect to see the following outcomes using Guru:
- Increased adoption and trust of knowledge
- Decrease in employee onboarding time
- Decrease in time to first response
- Decrease in handle time
- Increased competitive win rates
- More valuable conversations with customers that drive revenue

About Document360

Document360 is a SaaS-based knowledge base software that helps you to build a great self-service knowledge base for your customers and internal users (public or private knowledge bases). Document360 provides world-class authoring experience and can be customized to meet needs from small to large-scale enterprises. With easy to configure capabilities, you can manage multiple project documentation, configure multiple users, and view the analytics that will help you keep your knowledge base content fresh and relevant. Some of the best in class features are:

  • Markdown Support
  • Peer Review & Publish
  • Category Manager
  • Versioning & Rollback
  • Internal Commenting
  • Backup and Restore
  • Custom Domain Mapping
  • Knowledgebase on Cloud
  • AI-Powered Search
  • Your Branding
  • Access Anywhere on the Go
  • Collect User Feedback
  • Understand Your Audience With Analytics
  • Documentation Like Code

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Startup

$99.00
2 user(s) / month
Included in plan:
  • 2 Team Accounts
  • 5GB Storage
  • 1 Project Version
  • Unlimited Articles
  • Unlimited Article Versions
  • Custom Domain (with SSL)
  • Landing Page
  • File Manager
  • Home Page Builder
  • Global CDN

Business

$299.00
5 user(s) / month
Included in plan:
  • Everything in Startup
  • 5 Team Accounts
  • 50 GB Storage
  • 2 Project Versions
  • Private Knowledge Base
  • Unlimited Private Readers
  • Backup & Restore (30 days)
  • Article Review Reminders (5 Rules)
  • In App Assistant
  • Integration
  • Analytics (30 days)
  • Redirection
  • Custom Javascripts / CSS / Tags
  • Premium Notification Channels
  • API Access

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Google Drive, Salesforce, Zendesk, Intercom, Box, Dropbox

  • What platforms does this service support?
  • Yes

  • Who are the main user groups of this service?
  • Customer Support, Customer Success, Sales, Sales Enablement, IT, Marketing, Human Resources, Org-Wide

FAQs

    Does this service integrate with any other apps?
  • Intercom, Google Analytics, Disqus, Segment, and Olark.

  • Does this service offer guides, tutorials and or customer support?
    • Documentation
    • Live Online
    • Webinars
  • What are some applications this service is commonly used in tandem with?
  • Intercom, Google Analytics, Disqus, Segment, and Olark.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What platforms does this service support?
    • Cloud
    • SaaS
    • Web
  • Does this service offer an API?
  • No

  • What is this service generally used for?
  • This product can be used by small and large companies looking to implement a knowledge base portal to scale their business/products.

  • Who are the main user groups of this service?
  • From early-stage businesses and startups to top enterprise companies in the Fortune league who are looking to adopt documentation for their business.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses Guru
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Document360
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish, Japanese, Italian
Regional Restrictions:
No restrictions.
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