Compare GuestViews vs Jotform vs ProProfs NPS

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Crozscore:

56%
what is this?
23%
interest falling

Crozscore:

90%
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88%
59%
no significant changes
GuestViews screenshot view 2 more Jotform screenshot view 5 more ProProfs NPS screenshot

Software Description:

GuestViews is a software which collects customer data in real time. We think that the best moment to collect authentic and reliable data, in a large number, is on-the-spot during the experience—and not 3 days later by email—and you do it thanks to our application, accessible to the customer on tablets or smartphones.

Why is GuestViews so awesome? It’s a beautiful app and a powerful barometer.

The application is customizable through a dashboard. It offers several features to the customer:

  • Comment and rate their experience
  • Answer some questions
  • Select their favorite image
  • Leave their profile and contact info

Then, our powerful dashboard is a satisfaction barometer. On a private dashboard, our client can track satisfaction trends. If a customer is unsatisfied, an automatic alert is sent, allowing you to take concrete actions.

Finally, the last cool feature is that to be even closer to your community, you also can share the best customer feedback on your website or social media.

Software Description:

Jotform is a web-based platform for building forms to collect data online. It offers 10,000+ templates that make it easy for users to create, publish, and share web forms.

Built forms can be used for online surveys, to get contact information, to make registrations, collect applications, and similar. All forms can be personalized, depending on the purpose. There is no previous coding knowledge required, due to easy-to-use drag and drop tool.

This suite is a great choice for small businesses, as well as for public administration and non-profits. Thanks to its branding features, Jotform also enables organizations to create payment forms, and generate leads.

Software Description:

ProProfs Net Promoter Score (NPS) software is a powerful online tool that is used by global businesses to gauge the loyalty of different stakeholders (customers, employees, partners, brand associates etc), measure satisfaction level and their willingness to refer.

Organizations prefer ProProfs NPS Software to ask the ultimate question (“On a scale from 1 to 10, how likely are you to recommend our brand to a friend or colleague?”) that helps them to track promoters and detractors, producing a clear measure of an organization's performance via its stakeholders responses.

When you use ProProfs NPS software, you don’t have to spend hours to calculate and put your energy into a follow-up plan. The process is simple. Just use the sample survey question to find out if your stakeholders like your organization enough to recommend it, followed by a few follow-up survey questions that would help you gauge why people would recommend or would not recommend your company and you are done.

Whether you are a startup or an established business, building a trustworthy brand is challenging. As an easy to use, flexible & intuitive tool, ProProfs NPS software will help you gather real feedback from your stakeholders and improve your brand presence.

Features:

  • SEO
  • Employee Engagement
  • Social-Media Integration
  • Employee Incentive Management
  • Custom Data Forms
  • Multi-Site
  • SMS
  • Marketing Automation
  • API
  • Data Export
  • Analytics
  • Data Visualization
  • Email Integration
  • Customer Management
  • Notifications
  • Dashboard
  • Net Promoter Score

Features:

  • Scheduling
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Marketing Automation
  • Email Integration
  • API
  • External Integrations

Features:

  • Template Designer
  • Analytics
  • Data Visualization
  • Dashboard
  • Data Export
  • Data Import
  • Multi-User
  • Net Promoter Score

Summary:

  • Data collection: feedback, satisfaction, email, survey, and more

  • Targeted email campaigns

  • Share comments on the web

  • Automatic email marketing

  • Enrichment of your CRM

  • Data visualisation

  • Comment moderation

  • A personalised design

  • Different features

Summary:

  • Online Form Designer

  • Drag-and-Drop Customization

  • Editable, pre-made Templates and Themes

  • Image/Logo Upload

  • Automated Storage and Organization of Submissions

  • Branding

  • Online/Offline Collaboration

  • Reporting

  • Synced Changes on the go

  • More than 1000 Integrations

Summary:

  • No software installation needed.

  • Create professional surveys in minutes.

  • Use ready-to-use templates & question library.

  • No HTML skills required.

  • Customization and white labeling.

  • Safe & secure.

  • Allows social media sharing.

  • In-depth analytics, generate reports & track results.

  • Supports reports sharing with stakeholders.

  • Add videos, images and graphics & multi-device compatibility.

Basic

$150.00
1 user(s) / month
Included in plan:
  • Software access
  • Customer support
  • Technical maintenance

Starter

Free
Included in plan:
  • 100 Monthly Submissions
  • SSL Secure Submissions
  • Receive 10 Payments
  • 100 MB Available Space
  • 5 Forms
  • 1,000 Monthly Form Views
  • 500 Total Submission Storage
  • Unlimited Reports, Fields per form

Bronze

$19.00
1 user(s) / month
Included in plan:
  • 1,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 10 GB Available Space
  • 25 Forms
  • 10,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form

Silver

$39.00
1 user(s) / month
Included in plan:
  • 10,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 100 GB Available Space
  • 100 Forms
  • 100,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form

Gold

$99.00
1 user(s) / month
Included in plan:
  • 100,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 1 TB Available Space
  • Unlimited Forms
  • 1,000,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports, Fields per form

Try any plan free for 7 days

Free
Included in plan:
  • Security Multilingual Surveys 24/7 Support

FAQs:

    Does this service offer an API?
  • GuestViews has developed a public API which allows us to interface with various CRM type of tools.

  • Who are the main user groups of this service?
  • The main users are museum visitors, store clients, and hotels guests, to name a few.

  • Does this service offer multi-user capability (e.g. teams)?
  • Access to our platform can be granted through various roles depending on our client’s needs (super admin, admin, or reader).

  • Does this service integrate with any other apps?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What is this service generally used for?
  • Our solution is used to collect in-context customer data to help our clients improve their loyalty processes. Use cases vary depending on our clients’ objectives, such as database increase, real-time satisfaction monitoring, e-reputation increase, and otherwise.

  • Does this service offer guides, tutorials and or customer support?
  • GuestViews ensures a daily customer relations service. Our dedicated teams are in charge of training, maintenance, and customer demands. In parallel, we organize thematic workshops (in attendance or from afar) to ensure our customers make the best of our solution.

    Guides and FAQs are also available for every customer for more autonomy.

  • What platforms does this service support?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What are some applications this service is commonly used in tandem with?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

FAQs:

    Does this service integrate with any other apps?
  • Jotform offers a vast number of integrations. Among others, there are following apps: Dropbox, Salesforce, PayPal, Stripe, Square, Freshbooks, Google Drive, WebHooks, Zoho CRM, Authorize.Net, AWeber, Egnyte, MailChimp, Wordpress, Wrike, Campaign Monitor, Zapier, Constant Contact, SharpSpring, Pipeliner CRM, etc.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, User Guide, Knowledge Base, Online Support, Video Tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Jotform offers API to connect forms with other applications.

  • Who are the main user groups of this service?
  • Main users of this service are small and medium-sized companies, non-profits, public administration.

  • What is this service generally used for?
  • Jotform is used for online forms building.

  • What are some applications this service is commonly used in tandem with?
  • It is mostly used in tandem with CRM, CMS, Analytics, and Data Management software.

  • What platforms does this service support?
  • This is web-based platform with Android and iOS apps.

FAQs:

    No FAQs associated with this application.

Publisher:

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Employees:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses GuestViews
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Jotform
  • Personal
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish, Chinese, Russian, Romanian, Catalan
Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs NPS
  • SMEs
Languages:
English
Regional Restrictions:
No restrictions.
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