Compare GuestViews vs ForeSee vs SurveyLegend

More Information More Information More Information

Crozscore:

85%
what is this?
80%
42%
no significant changes

Crozscore:

89%
what is this?
89%
32%
interest falling
GuestViews screenshot view 2 more ForeSee screenshot view 4 more SurveyLegend screenshot view 5 more

Software Description:

GuestViews is a software which collects customer data in real time. We think that the best moment to collect authentic and reliable data, in a large number, is on-the-spot during the experience—and not 3 days later by email—and you do it thanks to our application, accessible to the customer on tablets or smartphones.

Why is GuestViews so awesome? It’s a beautiful app and a powerful barometer.

The application is customizable through a dashboard. It offers several features to the customer:

  • Comment and rate their experience
  • Answer some questions
  • Select their favorite image
  • Leave their profile and contact info

Then, our powerful dashboard is a satisfaction barometer. On a private dashboard, our client can track satisfaction trends. If a customer is unsatisfied, an automatic alert is sent, allowing you to take concrete actions.

Finally, the last cool feature is that to be even closer to your community, you also can share the best customer feedback on your website or social media.

Software Description:

ForeSee is a comprehensive CX intelligence solution that enables companies to gain the whole view of their customer journey, run CX with confidence, allow CX intelligence for all in the organization, and get expert strategy and analysis.

Users can make the most of ForeSee consolidated technology to handle all aspects of their customer experience intelligence from one single platform. It is not always easy to understand complete customer journey, especially in environments full of fragmented processes and systems. Users need a tool that would bring all pieces together, and ForeSee is taking aim at just this problem.

This platform offers the scientifically proven predictive model for CX measurement with the cause-and-effect framework, which predicts future behaviors based on current customers' attitudes. Users of the ForeSee suite also get 360-degree feedback and over 600 benchmark categories.

Software Description:

SurveyLegend is the next generation of online surveys — engaging, platform-independent and beautiful. We empower companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys; most importantly with ease and a smile on their faces!

Now you can create great-looking surveys on your computer or tablet wherever you are, customize the look of your survey however you like, and display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag and drop, and you don't need to be a market research expert to use our tool.

It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement.

Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals.

SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and much more. You’re just a sign up away from getting your first question answered and start making insightful decisions.

Features:

  • SEO
  • Employee Engagement
  • Social-Media Integration
  • Employee Incentive Management
  • Custom Data Forms
  • Multi-Site
  • SMS
  • Marketing Automation
  • API
  • Data Export
  • Analytics
  • Data Visualization
  • Email Integration
  • Customer Management
  • Notifications
  • Dashboard
  • Net Promoter Score

Features:

  • Analytics
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Data Export
  • Data Visualization
  • API
  • External Integrations

Features:

  • Employee Engagement
  • Psychometric Testing
  • Personality Testing
  • Cognitive Testing
  • Soft Skill Testing
  • Behavioral Testing
  • Chat
  • Email Integration
  • Template Designer
  • Analytics
  • Net Promoter Score
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Multi-User
  • Data Export
  • Data Visualization
  • 360 Degree Feedback
  • Attendance Tracking
  • Employee Database
  • API
  • Employee Incentive Management
  • Feedback Management
  • Employee Onboarding
  • External Integrations
  • Lead Scoring
  • Lead Management
  • Customer Management
  • Third-Party Plugins/Add-Ons
  • Contact Management
  • Contact Sharing

Summary:

  • Data collection: feedback, satisfaction, email, survey, and more

  • Targeted email campaigns

  • Share comments on the web

  • Automatic email marketing

  • Enrichment of your CRM

  • Data visualisation

  • Comment moderation

  • A personalised design

  • Different features

Summary:

  • CX Measurment

  • Feedback

  • Replay

  • Text Analytics

  • Case Management

  • Ratings & Reviews

  • Predictive Model

  • Priority Index

  • Benchmarks

Summary:

    No key features associated with this application.

Basic

$150.00
1 user(s) / month
Included in plan:
  • Software access
  • Customer support
  • Technical maintenance

Pro yearly (save 25 %)

$170.00
1 user(s) / year
Included in plan:
  • Real-Time Analytics
  • Share Real-Time Results
  • Filter Data
  • Top-notch Security & Encryption
  • Collect Responses on Any Device
  • URL Redirection
  • Export 1000 Responses/mo.
  • Create on Tablets & Computers
  • UNLIMITED Responses
  • 30 Pictures
  • 20 Surveys
  • Watermarked
  • "Thank You" Page

Legendary yearly (save 25%)

$780.00
1 user(s) / year
Included in plan:
  • URL Redirection
  • Enable Data Export
  • Upload Custom Backgrounds
  • Real-Time Analytics
  • UNLIMITED Responses
  • Export UNLIMITED Responses
  • Priority Email Support
  • Share Real-Time Results
  • UNLIMITED Surveys
  • Upload Logos & Add External Links
  • Phone Support
  • "Thank You" Page
  • Collect Responses on Any Device
  • UNLIMITED Pictures
  • White Label
  • Top-Notch Security & Encryption
  • Create on Tablets & Computers
  • Filter Data

Legendary monthly

$89.00
1 user(s) / month
Included in plan:
  • Upload Custom Backgrounds
  • UNLIMITED Pictures
  • Create on Tablets & Computers
  • UNLIMITED Surveys
  • Phone Support
  • Upload Logos & Add External Links
  • Collect Responses on Any Device
  • UNLIMITED Responses
  • Filter Data
  • Enable Data Export
  • Share Real-Time Results
  • Top-Notch Security & Encryption
  • Export UNLIMITED Responses
  • Priority Email Support
  • "Thank You" Page
  • White Label
  • Real-Time Analytics
  • URL Redirection

Business yearly (save 25 %)

$300.00
1 user(s) / year
Included in plan:
  • Enable Data Export
  • URL Redirection
  • Upload Custom Backgrounds
  • UNLIMITED Responses
  • Upload Logos & Add External Links
  • Collect Responses on Any Device
  • UNLIMITED Surveys
  • Filter Data
  • "Thank You" Page
  • Real-Time Analytics
  • Share Real-Time Results
  • Export 10,000 Responses/mo
  • Top-Notch Security & Encryption
  • UNLIMITED Pictures
  • Watermarked
  • Create on Tablets & Computers

Business monthly

$39.00
1 user(s) / month
Included in plan:
  • Real-Time Analytics
  • UNLIMITED Responses
  • Enable Data Export
  • Share Real-Time Results
  • Create on Tablets & Computers
  • UNLIMITED Pictures
  • Filter Data
  • Upload Logos & Add External Links
  • Collect Responses on Any Device
  • UNLIMITED Surveys
  • Top-notch Security & Encryption
  • "Thank You" Page
  • Upload Custom Backgrounds
  • Watermarked
  • Export 10,000 Responses/mo
  • URL Redirection

Pro monthly

$19.00
1 user(s) / month
Included in plan:
  • UNLIMITED Responses
  • 30 Pictures
  • 20 Surveys
  • Share Real-Time Results
  • Watermarked
  • URL Redirection
  • Export 1000 Responses/mo
  • Filter Data
  • "Thank You" Page

Starter

Free
Included in plan:
  • Real-Time Analytics
  • Collect Responses on Any Device
  • Create on Tablets & Computers
  • Ads & Watermarked
  • Top-Notch Security & Encryption
  • 3 Surveys
  • UNLIMITED Responses
  • 6 Pictures
  • No Data Export

FAQs:

    Does this service offer an API?
  • GuestViews has developed a public API which allows us to interface with various CRM type of tools.

  • Who are the main user groups of this service?
  • The main users are museum visitors, store clients, and hotels guests, to name a few.

  • Does this service offer multi-user capability (e.g. teams)?
  • Access to our platform can be granted through various roles depending on our client’s needs (super admin, admin, or reader).

  • Does this service integrate with any other apps?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What is this service generally used for?
  • Our solution is used to collect in-context customer data to help our clients improve their loyalty processes. Use cases vary depending on our clients’ objectives, such as database increase, real-time satisfaction monitoring, e-reputation increase, and otherwise.

  • Does this service offer guides, tutorials and or customer support?
  • GuestViews ensures a daily customer relations service. Our dedicated teams are in charge of training, maintenance, and customer demands. In parallel, we organize thematic workshops (in attendance or from afar) to ensure our customers make the best of our solution.

    Guides and FAQs are also available for every customer for more autonomy.

  • What platforms does this service support?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What are some applications this service is commonly used in tandem with?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Webinars, Knowledge Base, Email Support.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Adobe Marketing Cloud and Google Analytics.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service offer an API?
  • Yes, ForeSee offers JSON format API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Yes, it integrate with multiple business apps.

  • What is this service generally used for?
  • This service is generally used for customer experience analytics.

  • Who are the main user groups of this service?
  • Main users of ForeSee are large brands and organizations — in retail, financial services, government, healthcare, consumer packaged goods.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • SurveyLegend can be used with the following solutions: email, your web-page, Salesforce, Facebook, Twitter, LinkedIn, Google+, Google Drive, Wordpress, Joomla, Drupal, Magento, Blog and plenty more amazing web solutions.

  • What is this service generally used for?
  • SurveyLegend is generally used for listening to customer demands, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement.

    Due to our "Media gallery" question type we have become the go-to service for retailers, artists and designers of all professions when it comes to collecting feedback for designs and products.

  • Does this service offer multi-user capability (e.g. teams)?
  • SurveyLegend can be used by several users at the same time, but with the same username and password. We are developing a dashboard for managing multiuser and their roles.

  • Does this service offer an API?
  • Yes we do offer an API.

  • What platforms does this service support?
  • SurveyLegend is a modern web-app and supports all devices that have a modern browser installed on them. No need to install an app just visit the SurveyLegend site using your browser, register or login to your already existing account and enjoy our amazing survey tool.

  • Does this service integrate with any other apps?
  • SurveyLegend has a great integration to Google Drive. We also allow data export as Excel or CSV that can be used to export the raw data to any other solution on the web, making integration of data super easy and fast.

    We also offer several APIs that enable deeper integrations between SurveyLegend and other software you may use. Software like Salesforce, MailChimp, Zapier, Google and many more.

  • Who are the main user groups of this service?
  • SurveyLegend empowers companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys.

    Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals.

  • Does this service offer guides, tutorials and or customer support?
  • We offer the following support: email, live chat, telephone, forum, user guide and tutorials.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.06k
Followers:
783

Publisher:

Founded:
2001
Based in:
Ann Arbor
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses GuestViews
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French
Regional Restrictions:
No restrictions.

Other:

Who uses ForeSee
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SurveyLegend
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Afrikaans, Arabic, Bengali, Tibetan, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Fijian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Maltese, Mongolian, Maori, Malay, Nepali, Dutch, Norwegian, Panjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Samoan, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese, Xhosa
Regional Restrictions:
No restrictions.
Back to top