Compare GuestViews vs ProProfs Survey vs ForeSee

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Crozscore:

56%
what is this?
23%
interest falling

Crozscore:

91%
what is this?
90%
54%
no significant changes

Crozscore:

83%
what is this?
42%
no significant changes
GuestViews screenshot view 2 more ProProfs Survey screenshot ForeSee screenshot view 4 more

Software Description:

GuestViews is a software which collects customer data in real time. We think that the best moment to collect authentic and reliable data, in a large number, is on-the-spot during the experience—and not 3 days later by email—and you do it thanks to our application, accessible to the customer on tablets or smartphones.

Why is GuestViews so awesome? It’s a beautiful app and a powerful barometer.

The application is customizable through a dashboard. It offers several features to the customer:

  • Comment and rate their experience
  • Answer some questions
  • Select their favorite image
  • Leave their profile and contact info

Then, our powerful dashboard is a satisfaction barometer. On a private dashboard, our client can track satisfaction trends. If a customer is unsatisfied, an automatic alert is sent, allowing you to take concrete actions.

Finally, the last cool feature is that to be even closer to your community, you also can share the best customer feedback on your website or social media.

Software Description:

ProProfs Survey Maker is a powerful survey tool which allows users to generate the insights they need to make better business decisions. As an easy to use, intuitive and feature-rich platform, this survey tool is the preferred choice of educators, instructors, online marketers and global businesses to gather customer feedback, conduct market and demographic research, evaluate course efficacy, build employee engagement and much more.

Both beginners and advanced users can make the most out of ProProfs Survey Maker’s advanced features such as response grading, detailed survey stats, multiple question types, cross-device compatibility, survey embed facilities, etc. This do-it-yourself survey platform comes with the flexibility to customize survey questions, distribute questionnaire across the web and start collecting responses in real-time. Once your survey is complete, share it with stakeholders, post it on blogs or websites, turn your survey data into professional reports and actionable insights.

Whether you are a business powerhouse or a startup, building a trustworthy brand is more challenging than ever. Success-oriented companies monitor and improve how their brands are perceived by their stakeholders. Named as world’s leading online survey software, ProProfs Survey Maker will help you understand the important market trends and make improvements in brand equity over time.

Try any plan free for 7 days !

30 Days Money Back Guarantee

Software Description:

ForeSee is a comprehensive CX intelligence solution that enables companies to gain the whole view of their customer journey, run CX with confidence, allow CX intelligence for all in the organization, and get expert strategy and analysis.

Users can make the most of ForeSee consolidated technology to handle all aspects of their customer experience intelligence from one single platform. It is not always easy to understand complete customer journey, especially in environments full of fragmented processes and systems. Users need a tool that would bring all pieces together, and ForeSee is taking aim at just this problem.

This platform offers the scientifically proven predictive model for CX measurement with the cause-and-effect framework, which predicts future behaviors based on current customers' attitudes. Users of the ForeSee suite also get 360-degree feedback and over 600 benchmark categories.

Features:

  • SEO
  • Employee Engagement
  • Social-Media Integration
  • Employee Incentive Management
  • Custom Data Forms
  • Multi-Site
  • SMS
  • Marketing Automation
  • API
  • Data Export
  • Analytics
  • Data Visualization
  • Email Integration
  • Customer Management
  • Notifications
  • Dashboard
  • Net Promoter Score

Features:

  • Data Export
  • Email Integration
  • Data Visualization
  • Data Import

Features:

  • Analytics
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Data Export
  • Data Visualization
  • API
  • External Integrations

Summary:

  • Data collection: feedback, satisfaction, email, survey, and more

  • Targeted email campaigns

  • Share comments on the web

  • Automatic email marketing

  • Enrichment of your CRM

  • Data visualisation

  • Comment moderation

  • A personalised design

  • Different features

Summary:

  • No HTML Skills Required

  • Embed on Website & Share on Blogs

  • Multi-Device Compatability

  • Share Information With Stakeholders

  • Customization & White Labelling

  • Templates & Questions Library

  • Optimize Conversions

  • Easy Customer Segmentation

  • Bolster Business ROI

  • Monitor Brand Perception

  • Connect With Right People

  • Meaningful Insights

Summary:

  • CX Measurment

  • Feedback

  • Replay

  • Text Analytics

  • Case Management

  • Ratings & Reviews

  • Predictive Model

  • Priority Index

  • Benchmarks

Basic

$150.00
1 user(s) / month
Included in plan:
  • Software access
  • Customer support
  • Technical maintenance

Basic

$14.00
1 user(s) / month
Included in plan:
  • Unlimited Responses
  • Unlimited Surveys
  • Email Support
  • 1 Instructor

FAQs:

    Does this service offer an API?
  • GuestViews has developed a public API which allows us to interface with various CRM type of tools.

  • Who are the main user groups of this service?
  • The main users are museum visitors, store clients, and hotels guests, to name a few.

  • Does this service offer multi-user capability (e.g. teams)?
  • Access to our platform can be granted through various roles depending on our client’s needs (super admin, admin, or reader).

  • Does this service integrate with any other apps?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What is this service generally used for?
  • Our solution is used to collect in-context customer data to help our clients improve their loyalty processes. Use cases vary depending on our clients’ objectives, such as database increase, real-time satisfaction monitoring, e-reputation increase, and otherwise.

  • Does this service offer guides, tutorials and or customer support?
  • GuestViews ensures a daily customer relations service. Our dedicated teams are in charge of training, maintenance, and customer demands. In parallel, we organize thematic workshops (in attendance or from afar) to ensure our customers make the best of our solution.

    Guides and FAQs are also available for every customer for more autonomy.

  • What platforms does this service support?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What are some applications this service is commonly used in tandem with?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Webinars, Knowledge Base, Email Support.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Adobe Marketing Cloud and Google Analytics.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service offer an API?
  • Yes, ForeSee offers JSON format API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Yes, it integrate with multiple business apps.

  • What is this service generally used for?
  • This service is generally used for customer experience analytics.

  • Who are the main user groups of this service?
  • Main users of ForeSee are large brands and organizations — in retail, financial services, government, healthcare, consumer packaged goods.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2001
Based in:
Ann Arbor
Employees:
201-500
Likes:
5.07k
Followers:
5.16k

Other:

Who uses GuestViews
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English
Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Survey
  • SMEs
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ForeSee
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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