Compare GuestViews vs Enalyzer vs ForeSee

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79%
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38%
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83%
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42%
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GuestViews screenshot view 2 more Enalyzer screenshot view 4 more ForeSee screenshot view 4 more

Software Description:

GuestViews is a software which collects customer data in real time. We think that the best moment to collect authentic and reliable data, in a large number, is on-the-spot during the experience—and not 3 days later by email—and you do it thanks to our application, accessible to the customer on tablets or smartphones.

Why is GuestViews so awesome? It’s a beautiful app and a powerful barometer.

The application is customizable through a dashboard. It offers several features to the customer:

  • Comment and rate their experience
  • Answer some questions
  • Select their favorite image
  • Leave their profile and contact info

Then, our powerful dashboard is a satisfaction barometer. On a private dashboard, our client can track satisfaction trends. If a customer is unsatisfied, an automatic alert is sent, allowing you to take concrete actions.

Finally, the last cool feature is that to be even closer to your community, you also can share the best customer feedback on your website or social media.

Software Description:

Founded in 2000, Enalyzer has offices in Denmark, Sweden, Norway, the Netherlands, and San Francisco. Today Enalyzer has turned into a leading player, connecting thousands of happy customers with millions of respondents all over the globe.

  • Enalyzer is built on design principles of minimalism, simplicity, and aesthetics. We provide a fully responsive web app with powerful features with an uncluttered UI/UX which only shows items that require relevant actions. The noted clean interface enhances usability both for the user creating the survey and the respondent answering the survey.

  • Enalyzer’s UI is 100% responsive, which means it automatically adapts to all platforms, bringing the same experience to all users regardless of device or browser. This allows you to access your surveys and reports whenever and wherever you need them.

Software Description:

ForeSee is a comprehensive CX intelligence solution that enables companies to gain the whole view of their customer journey, run CX with confidence, allow CX intelligence for all in the organization, and get expert strategy and analysis.

Users can make the most of ForeSee consolidated technology to handle all aspects of their customer experience intelligence from one single platform. It is not always easy to understand complete customer journey, especially in environments full of fragmented processes and systems. Users need a tool that would bring all pieces together, and ForeSee is taking aim at just this problem.

This platform offers the scientifically proven predictive model for CX measurement with the cause-and-effect framework, which predicts future behaviors based on current customers' attitudes. Users of the ForeSee suite also get 360-degree feedback and over 600 benchmark categories.

Features:

  • SEO
  • Employee Engagement
  • Social-Media Integration
  • Employee Incentive Management
  • Custom Data Forms
  • Multi-Site
  • SMS
  • Marketing Automation
  • API
  • Data Export
  • Analytics
  • Data Visualization
  • Email Integration
  • Customer Management
  • Notifications
  • Dashboard
  • Net Promoter Score

Features:

  • External Integrations
  • Data Visualization
  • Data Export
  • Email Integration
  • Multi-User
  • Dashboard
  • Contact Management
  • 360 Degree Feedback
  • Feedback Management
  • Attendance Tracking
  • File Sharing

Features:

  • Analytics
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Data Export
  • Data Visualization
  • API
  • External Integrations

Summary:

  • Data collection: feedback, satisfaction, email, survey, and more

  • Targeted email campaigns

  • Share comments on the web

  • Automatic email marketing

  • Enrichment of your CRM

  • Data visualisation

  • Comment moderation

  • A personalised design

  • Different features

Summary:

    No key features associated with this application.

Summary:

  • CX Measurment

  • Feedback

  • Replay

  • Text Analytics

  • Case Management

  • Ratings & Reviews

  • Predictive Model

  • Priority Index

  • Benchmarks

Basic

$150.00
1 user(s) / month
Included in plan:
  • Software access
  • Customer support
  • Technical maintenance

Pricing:

  • Starting from: $32.00/month
  • Credit card required: Yes
  • All prices exclude VAT
    Save 2 months with annual plans.

Free

Free
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Report/export up to 100 responses
  • Standard features
  • Online help center and email support

BASIC

$26.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All basic features
  • Report/export up to 500 responses
  • Online help center and email support

PRO+

$142.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All features
  • Report/export up to 50,000 responses
  • VIP support

PRO

$90.00
1 user(s) / month
Included in plan:
  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • All features
  • Report/export up to 10,000 responses
  • Online help center, email support and phone support

FAQs:

    Does this service offer an API?
  • GuestViews has developed a public API which allows us to interface with various CRM type of tools.

  • Who are the main user groups of this service?
  • The main users are museum visitors, store clients, and hotels guests, to name a few.

  • Does this service offer multi-user capability (e.g. teams)?
  • Access to our platform can be granted through various roles depending on our client’s needs (super admin, admin, or reader).

  • Does this service integrate with any other apps?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What is this service generally used for?
  • Our solution is used to collect in-context customer data to help our clients improve their loyalty processes. Use cases vary depending on our clients’ objectives, such as database increase, real-time satisfaction monitoring, e-reputation increase, and otherwise.

  • Does this service offer guides, tutorials and or customer support?
  • GuestViews ensures a daily customer relations service. Our dedicated teams are in charge of training, maintenance, and customer demands. In parallel, we organize thematic workshops (in attendance or from afar) to ensure our customers make the best of our solution.

    Guides and FAQs are also available for every customer for more autonomy.

  • What platforms does this service support?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What are some applications this service is commonly used in tandem with?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

FAQs:

    Does this service integrate with any other apps?
  • Zapier integration with more than 750 apps. At the moment, invite-only mode.

  • What is this service generally used for?
  • Employee satisfaction surveys, customer satisfaction surveys, leadership surveys, website feedback, and more!

  • Does this service offer guides, tutorials and or customer support?
  • We provide a help center with extensive step-by-step guides and video tutorials. Plus, you can contact support directly from your Enalyzer account!

  • Does this service offer an API?
  • Coming soon

  • Who are the main user groups of this service?
  • Students, individuals and business professionals within HR, Sales & Marketing

  • What platforms does this service support?
  • 100% responsive web app that adapts automatically to all platforms

  • What are some applications this service is commonly used in tandem with?
  • HR projects and sales performance

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Webinars, Knowledge Base, Email Support.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Adobe Marketing Cloud and Google Analytics.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service offer an API?
  • Yes, ForeSee offers JSON format API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Yes, it integrate with multiple business apps.

  • What is this service generally used for?
  • This service is generally used for customer experience analytics.

  • Who are the main user groups of this service?
  • Main users of ForeSee are large brands and organizations — in retail, financial services, government, healthcare, consumer packaged goods.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.08k
Followers:
792

Publisher:

Founded:
-
Based in:
Copenhagen K
Employees:
51-200
Likes:
1.54k
Followers:
238

Publisher:

Founded:
2001
Based in:
Ann Arbor
Employees:
201-500
Likes:
5.05k
Followers:
5.16k

Other:

Who uses GuestViews
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French
Regional Restrictions:
No restrictions.

Other:

Who uses Enalyzer
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Danish, Swedish, Dutch, Norwegian, German, Spanish, French
Regional Restrictions:
Any language is supported

Other:

Who uses ForeSee
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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