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About GSX Solutions

GSX Solutions provides out-of-the box monitoring to ensure your applications are performing the way they should, all around the world, whether they’re on-premises, hybrid, or in the cloud.

Our products sit on a virtual machine or any laptop to automatically discover, display and troubleshoot the health of an organization’s Unified Communications environments. The new GSX Gizmo is a powerful web-based dashboard that gives the IT team the information they need, at the time they need it.

Support includes Office 365, Exchange, SharePoint, Skype for Business, Active Directory, ADFS, Azure AD Connect, Microsoft SQL Server, Windows Server, Cisco IronPort, BlackBerry and IBM Applications.

GSX Robot Users are nimble and agile mini-engines that can be deployed in multiple locations to run scans and report back to the GSX Gizmo from around the world. They constantly check applications’ performance, simulate end-user scenarios, and diagnose network latency.

GSX dramatically reduces user complaints by constantly monitoring the performance of the applications, providing pinpoint alerts that allow administrators to address emerging issues before they impact the business.

GSX Gizmo supports a wide range of Unified Communications applications as well as any network, identity management, security, operating system, database, or infrastructure issues that could impact the applications themselves.

The roadmap includes support for many other applications, including MDM and enterprise applications.
GSX Gizmo works in conjunction with the GSX Monitor and GSX Robot Users. Altogether, GSX provides top-of-the-line monitoring solutions that simplify on-premises and cloud unified communications solutions for organizations worldwide.

About Revulytics Usage

The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use.

Get started in 30 minutes with SDK integration and out-of-the-box reporting, instantly see usage trends and user behavior.

ReachOutTM in-app messaging delivers contextually relevant messages such as: product announcements, offers, how to tips, or prompts to upgrade; based on targeting you define, such as feature usage, geography, version or license status.

Who Uses This Software?
- Organization: Software producers developing installed/desktop software.
- Stakeholders: Product Managers, Software Developers and Marketers who need metrics.
- Install Base: Hundreds to 10s of millions.

About Dynatrace

This all-in-one solution provides end-to-end visibility without blind spots.

This platform uses AI to automatically determine user's complete application stack from his browser to the application, containers, infrastructure, and cloud. To start with Dynatrace, users just need to create an account, install the agent, and the platform will auto-discover the environment, and start performing.

Full stack monitoring provides full insights into customer experience, application performance management, and infrastructure monitoring—including servers, containers, and cloud—end-to-end with no blind spots. You will get deep, accurate, granular tracing of every single transaction made on your platform.

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Malware Protection
  • Bug Tracking

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Malware Protection
  • Bug Tracking

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Malware Protection
  • Bug Tracking

Summary

  • One unified web dashboard

  • Advanced filtering and sorting capabilities

  • Advanced troubleshooting UI capabilities

  • Advanced graph capabilities for a better understanding of every situations

  • Made for any kind of screen - touchscreen compatibilities

Summary

  • In-application direct to desktop messaging.

  • Event tracking and feature usage to identify most popular features.

  • Charts customer adoption, engagement, and attrition at every stage and product release.

  • Gain visibility into what trial users are doing after they download your software.

  • Exception tracking with stack trace provides a comprehensive view to accelerate fixes.

  • Data API merges usage data with third-party applications for a powerful advanced analytics.

  • Custom reporting surfaces usage analytics, segmentation information, and custom event data.

  • Track which version of your software users are running (filtered down to the specific build).

  • Analyze the distribution of users by the language settings of their Operating System.

  • Extract hardware product statistics instantly from all active product instances globally.

Summary

  • Business Insights

  • User Behavior Analytics

  • Business Transaction Monitoring

  • Application Topology Discovery

  • Root Cause Analysis

  • Real User Monitoring

  • Synthetic Monitoring

  • Mobile App Monitoring

  • Session Replay

  • RUM for SaaS Vendor Experience

Pricing

Self-Service

$0.04
per host / hour
Included in plan:
  • Real User Monitoring
  • Full Stack Monitoring
  • Cloud Infrastructure Monitoring
  • Synthetic Monitoring
  • Code-level Visibility
  • Access to support portal
  • Max. host memory: 1.6 GB

FAQs

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, there is extensive helpdesk documentation as well as a full demo product with sample data that users can explore.

  • Does this service offer an API?
  • Yes, It supports integration with third party systems like your CRM or Business Intelligence platform, through web reporting APIs or embedded HTML widgets.

  • What is this service generally used for?
  • Analyzing how your users are engaging with your software. Software usage analytics gives you powerful insight to make data-driven product decisions, leverage in-application messaging to convert trial users, and evaluate churn to better retain customers.

  • What platforms does this service support?
  • Installed software applications built on:
    Windows, Mac & Linux

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, by default 30 dashboard users with granular permissions.

  • What are some applications this service is commonly used in tandem with?
  • Installation Programs, Package Management Systems, License Management Software, Software Compliance Analytics

  • Does this service integrate with any other apps?
  • Yes, there is an integration with Survey Monkey to allow users to run customer feedback and other surveys through their Survey Monkey account and deliver them direct to application users' desktops.

  • Who are the main user groups of this service?
  • Product Managers, Software Developers and Marketing Professionals who produce installed software applications.

FAQs

    What is this service generally used for?
  • This service is used for monitoring and managing the performance and availability of software applications.

  • Who are the main user groups of this service?
  • Main users of Dynatrace are SMEs and large enterprises.

  • What platforms does this service support?
  • Deployment: on-premises or as SaaS. Operating systems: Windows, Macintosh, Android, iOS.

  • Does this service integrate with any other apps?
  • Integrations: HipChat, OpsGenie, PagerDuty, ServiceNow, Slack, Splunk, VictorOps, Webhooks.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Dynatrace offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Live Support, Email Support, Phone Support, Community, Knowledge Base.

Vendor Information

Founded:
-
Based in:
Geneva
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
91
Followers:
5.3k

Vendor Information

Founded:
-
Based in:
Waltham
Employees:
1001-5000
Likes:
Followers:

Other

Who uses GSX Solutions
  • Freelance
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Revulytics Usage
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.

Other

Who uses Dynatrace
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Korean, Chinese, Spanish, German, Italian, English, Japanese
Regional Restrictions:
No restrictions.
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