Compare GSX Solutions vs Syslink Xandria vs Quantum Metric

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About GSX Solutions

GSX Solutions provides out-of-the box monitoring to ensure your applications are performing the way they should, all around the world, whether they’re on-premises, hybrid, or in the cloud.

Our products sit on a virtual machine or any laptop to automatically discover, display and troubleshoot the health of an organization’s Unified Communications environments. The new GSX Gizmo is a powerful web-based dashboard that gives the IT team the information they need, at the time they need it.

Support includes Office 365, Exchange, SharePoint, Skype for Business, Active Directory, ADFS, Azure AD Connect, Microsoft SQL Server, Windows Server, Cisco IronPort, BlackBerry and IBM Applications.

GSX Robot Users are nimble and agile mini-engines that can be deployed in multiple locations to run scans and report back to the GSX Gizmo from around the world. They constantly check applications’ performance, simulate end-user scenarios, and diagnose network latency.

GSX dramatically reduces user complaints by constantly monitoring the performance of the applications, providing pinpoint alerts that allow administrators to address emerging issues before they impact the business.

GSX Gizmo supports a wide range of Unified Communications applications as well as any network, identity management, security, operating system, database, or infrastructure issues that could impact the applications themselves.

The roadmap includes support for many other applications, including MDM and enterprise applications.
GSX Gizmo works in conjunction with the GSX Monitor and GSX Robot Users. Altogether, GSX provides top-of-the-line monitoring solutions that simplify on-premises and cloud unified communications solutions for organizations worldwide.

About Syslink Xandria

Syslink Xandria simplifies the management of large scale SAP landscapes. With nearly 20 year delivering SAP system solutions to IT service providers and enterprises globally we know what it takes to provide complete control of complex systems. Whether on-premise or cloud, we pair in-depth SAP monitoring automation with robust yet simple to use solutions —allowing our customers to optimize complex SAP systems performance, offer new services, reduce operational cost, and ensure compliance and productivity.
Syslink Xandria at a Glance
* Automate instant and long-term health check of complex multi-tenants SAP landscapes.
* Reacts and inform on any deviation of functional or business environment
* Monitor business processes End-to-end - easily detect root-cause before they escalate
* Visibility and insights into the health and operation of one or many SAP ecosystems
* Fixes inefficiencies in SAP monitoring – saving resources, costs and time
* Automate SLA reporting, monitoring and forecasting

Why Choose Syslink Xandria?*
This all-in-one solution benefit your business allowing you to
* Differentiate your services by offering new and innovate new services.
* Reduce costs by dramatically decreasing the amount of time spent on mundane actions
* Better use of existing resource to focus on solving problems or implementing new services while saving software and hardware costs
* Ensure the business’ security and compliance and shorten time to audit readiness.
* Simple (and fast) to install solution that is easy to use and increase employees satisfaction

About Quantum Metric

Have you ever tried to buy a product online and could not check out? Quantum Metric fixes this.

Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to advanced behavioral and predictive analytics, Quantum Metric provides insights in minutes that traditionally required hours of data science.

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Malware Protection
  • Bug Tracking

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Malware Protection
  • Bug Tracking

Features

  • A/B Testing
  • Analytics
  • API
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Keyword Tracking
  • Link Tracking
  • Multi-Site
  • Multi-User
  • Notifications
  • Referral Tracking
  • SEO

Summary

  • One unified web dashboard

  • Advanced filtering and sorting capabilities

  • Advanced troubleshooting UI capabilities

  • Advanced graph capabilities for a better understanding of every situations

  • Made for any kind of screen - touchscreen compatibilities

Summary

  • SAP system monitoring

  • SAP predictive resource planning

  • SAP Business Service Management (BSM)

  • SAP Landscape management

  • SAP audit readiness and assured compliance

  • SAP dahboard

  • SAP automated daily and custom checks and reporting

  • SAP Security

  • SAP automated daily and real-time checks

Summary

  • Upgrade your customer experience seamlessly.

  • Simple configuration, automatic analysis. It just works.

  • Increase conversions, loyalty, and retention.

  • Knowing the right questions can lead to great answers. But who has the time to do their job and be a 24/7 data scientist?

  • Quantum Metric employs machine intelligence to analyze your customers in thousands of different segments, looking for struggle and opportunities.

  • Don't rely only on predetermined metric's and alerting. Let Quantum Metric be your 24/7 data scientist, scanning for user struggle.

  • Quantum Metric's session replay is the most advanced replay engine. You'll be able to view a session exactly how your customer experienced it.

  • We go above and beyond in order to ensure that you never have to worry about our infrastructure or network security.

Pricing

Proof of Value

Free
Included in plan:
  • Full test of Enterprise Features

Enterprise

$5,500.00
per Million Sessions per Month
Included in plan:
  • Full Enterprise Suite

FAQs

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, included in the price, remote or on-site support.
    Our team is the best you've ever met. They will make sure that the product is used in the best way for your organization and will be there for you whenever needed

  • What platforms does this service support?
  • SAP - all of its components (everything that runs on Netweaver), servers, databases, HANA, third party apps

  • What is this service generally used for?
  • SAP systems management, monitoring and analysis. SAP Basis teams use it to ensure the health and prevent SAP system failures.

  • Does this service integrate with any other apps?
  • SAP
    Ticketing and support systems as well as any system that offer RESTful API

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is build to work for large companies as well as managed service providers (MSPs) and hosting companies, providing an elaborate access list and team permissions as well as escalation process.

  • What are some applications this service is commonly used in tandem with?
  • SAP, SAP HANA, ServiceNow

  • Who are the main user groups of this service?
  • Enterprises who uses and manage their SAP system, or MSPs and hosting companies who manage SAP systems

FAQs

    Who are the main user groups of this service?
  • Cross-Business users, including:
    * Marketing
    * User Experience / User Design
    * T / DevOps
    * Senior Management
    * Finance / Fraud Detection

  • Does this service integrate with any other apps?
  • A/B/n solutions as well as Survey/Opinion solutions are integrated with Quantum Metric, for example:
    * Qualtrics, OpinionLabs
    * Oracle Maxymiser

  • What platforms does this service support?
    • All Web Platforms, across desktop, mobile and tablet.
    • Native Mobile applications on iOS and Android
  • Does this service offer guides, tutorials and or customer support?
  • On online Knowledge Base is available with direct access to Customer Support.
    A dedicated Account Manager and Client Success teams are assigned to each key customer.

  • What is this service generally used for?
  • Identify where your site or application is losing revenue due to a bad customer experience. Immediate actionable insights are provided to indicate precisely where the issues are occurring and how to correct them.

    Ongoing UI/UX design reviews based on the identifying where customers struggle on your site or application.

    Customer Service has a direct view into what a customer experienced, purchases or viewed on a site or application. This provides for rapid resolution to customer complaints or disputes.

    Senior Management has a live view on the status of the online business, and highlights of changes based on the sites historical performance.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple roles are available to assign the relevant permissions across teams, for example:
    * Customer Support
    * Administrators
    * Standard Users, etc.

  • What are some applications this service is commonly used in tandem with?
  • A/B/n testing solutions easily integrate to Quantum Metric to provide additional segmentation. Using Quantum Metric, the A/B/n tests can be easily evaluated for customer struggle or frustration, as well as conversions and customer journey metrics.

    Net Promoter Score and Customer Effort Score solutions, like Qualtrics, provide a unique segmentation within Quantum Metric.

  • Does this service offer an API?
  • A REST API is available for exporting data from Quantum Metric into 3rd party solutions.

Vendor Information

Founded:
-
Based in:
Geneva
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Monument
Employees:
11-50
Likes:
Followers:
270

Other

Who uses GSX Solutions
  • Freelance
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Syslink Xandria
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, French, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Quantum Metric
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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