Compare groundHog vs simPRO vs mHelpDesk

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Crozscore:

57%
what is this?
26%
interest falling

Crozscore:

70%
what is this?
39%
no significant changes

Crozscore:

82%
what is this?
70%
44%
interest falling
groundHog screenshot view 5 more simPRO screenshot mHelpDesk screenshot view 4 more

Software Description:

groundHog is a mobile fleet management system used for underground mines. This system is designed to work out of the box for all underground mine operations. groundHog fleet management system controls production, tracks and schedules workforce, and helps you get deep insights to drive higher process efficiency. With groundHog, you can build a mine that is highly efficient, safe and profitable.

Software Description:

simPRO provides powerful cloud solutions for businesses doing service, maintenance and projects. simPRO integrates every aspect of the business to streamline everyday processes and connects field staff with the office in real time. Intelligent features for field service businesses increases productivity by up to 20% per engineer, empowers field staff to provide exceptional service and maximises the efficiency of pre-planned and reactive jobs. Stay one step ahead with simPRO.

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Features:

  • Scheduling
  • Notifications
  • Inventory Tracking
  • Supplier Management
  • Lead Management
  • Data Import
  • Multi-User
  • Travel Management
  • Project Management
  • API

Features:

  • Forecasting
  • Third-Party Plugins/Add-Ons
  • Product Catalog
  • Scheduling
  • Dashboard
  • Calendar Management
  • Supplier Management
  • External Integrations
  • Customer Management
  • Data Import
  • Notifications
  • Project Management
  • Data Export
  • Contact Management
  • API
  • Inventory Tracking
  • Lead Management
  • Multi-User

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Summary:

    No key features associated with this application.

Summary:

  • Connect your office & field workforce in real time

  • Quickly quote & estimate to win more jobs

  • Efficiently schedule jobs to your engineers

  • Improve cash flow by invoicing as soon as a job is done

  • Gain visibility across your business with 60+ reports

  • Be more efficient & maximise your billable hours

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

simPRO Service

$69.00
1 user(s) / month
Included in plan:
  • 1 office licence includes 1 free mobile licence
  • Unlimited storage
  • Unlimited support
  • No contracts
  • Training and support available
  • Regular software updates and releases are included

simPRO Enterprise

$129.00
1 user(s) / month
Included in plan:
  • 1 office licence includes 1 free mobile licence
  • Unlimited storage
  • Unlimited support
  • No minimum term contract
  • Training and support available
  • Regular software updates and releases are included

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

FAQs:

    Who are the main user groups of this service?
    1. Mine Operators
    2. Mine Supervisors.
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. It helps to schedule work for your teammates.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You can always contact us at any time.

  • Does this service offer an API?
  • Yes. We provide API to get install.

  • What are some applications this service is commonly used in tandem with?
    1. Enhanced production scheduling
    2. Digitized data collection
    3. Automated equipment and work-site inspections
    4. Real time location tracking
    5. Tailored interfaces for operation type
    6. Analytics and intelligence

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

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Publisher:

Founded:
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Based in:
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Likes:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses groundHog
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses simPRO
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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