Compare Grip vs Churnspotter vs Natero

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53%
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23%
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Crozscore:

84%
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80%
31%
interest rising
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Software Description:

Grip applies machine learning and simulations to analyze a software development process to predict if development will reach business goals and suggest improvements.

Increase user satisfaction, lower development costs, and improve time to market with Grip.

Software Description:

ChurnSpotter helps SaaS and mobile apps vendors reduce their user and revenue churn. Powered by disruptive Machine Learning technology, ChurnSpotter detects your most fragile customers on the fly by crunching your analytics and payment data (Mixpanel, Kissmetrics, Heap, Stripe...).

Software Description:

Natero helps SaaS businesses place actionable insights directly in the hands of Customer Success managers. Natero's combination of predictive analytics and business rules enable Customer Success teams to increase customer retention and identify accounts that are ripe for expansion.

  • Proactive Alerts - Predict which customers are likely to churn, convert, or expand their business with you.
  • Health Scoring - Monitor customer health based on usage, custom KPIs, CSM scores, NPS, and more.
  • Work Management - Use Workflows, Tasks, and Playbooks to drive Customer Success processes.
  • Targeted Emails - Engage the right customers with timely and relevant email messages.
  • Business Intelligence - Analyze all of your customer data in one place to uncover new insights and growing trends.

Features:

Features:

  • Analytics
  • API
  • CRM Integration

Features:

  • Analytics
  • Task Scheduling/Tracking
  • Contact Management
  • Email Integration
  • Customer Management
  • External Integrations
  • Dashboard
  • Multi-User
  • Notifications
  • Data Import
  • Data Visualization
  • Data Export
  • API

Summary:

  • Real time analysis of a software development process

Summary:

  • Spot fragile users

  • List of churners

  • Churn rate

Summary:

  • Predict which customers are likely to churn, convert, or expand their business with you.

  • Monitor customer health based on usage, custom KPIs, CSM scores, NPS, and more.

  • Use Workflows, Tasks, and Playbooks to drive your Customer Success processes.

  • Engage the right customers with timely and relevant email messages.

  • Analyze all of your customer data in one place to uncover new insights and growing trends.

  • See critical SaaS metrics like MRR, churn, CLV, customer adoption, and much more.

Pricing:

  • Starting from: $19.00/month
  • Credit card required: No
  • Startup: $19/Month
    Standard: $199/Month
    Professional: $399/Month
    Entreprise: Contact us

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • Preventing churn and proactively managing the customer lifecycle.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce or similar CRM.
    Zendesk or similar support ticketing.
    Stripe or similar subscription billing.
    AskNicely or similiar NPS survey systems.

  • Who are the main user groups of this service?
  • Customer Success Teams in B2B SaaS organizations.

  • Does this service integrate with any other apps?
  • Integrates with a variety of CRM, Support Ticketing, Billing, Interaction, and NPS systems. See the Natero website for an up-to-date list of the latest third-party integrations.

  • Does this service offer an API?
  • Yes, account and event REST APIs are available.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

Publisher:

Founded:
-
Based in:
Naarden
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Lannion
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
877

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Churnspotter
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Italian, French, English, Polish
Regional Restrictions:
No restrictions.

Other:

Who uses Natero
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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