Compare Grip vs Natero vs Capstera

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Crozscore:

79%
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80%
32%
interest rising

Crozscore:

67%
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24%
interest falling
Grip screenshot view 1 more Natero screenshot view 2 more Capstera screenshot

Software Description:

Grip applies machine learning and simulations to analyze a software development process to predict if development will reach business goals and suggest improvements.

Increase user satisfaction, lower development costs, and improve time to market with Grip.

Software Description:

Natero helps SaaS businesses place actionable insights directly in the hands of Customer Success managers. Natero's combination of predictive analytics and business rules enable Customer Success teams to increase customer retention and identify accounts that are ripe for expansion.

  • Proactive Alerts - Predict which customers are likely to churn, convert, or expand their business with you.
  • Health Scoring - Monitor customer health based on usage, custom KPIs, CSM scores, NPS, and more.
  • Work Management - Use Workflows, Tasks, and Playbooks to drive Customer Success processes.
  • Targeted Emails - Engage the right customers with timely and relevant email messages.
  • Business Intelligence - Analyze all of your customer data in one place to uncover new insights and growing trends.

Software Description:

Capstera is a business architecture and capability mapping software. It is an easy-to-use cloud-based and inexpensive tool that enables companies to model capabilities, draft value streams and process, draft business motivation and strategy, and capture a veritable treasure of enterprise information to associate with other entities.

Founded by practitioners of business architecture and based on methodologies implemented and validated in real client situations, our solutions are perfect for firms who are currently managing their capabilities and other models using generic office productivity solutions.

You can get started with Capstera immediately with a cloud-based SAAS solution. However, if you need enterprise installation, Capstera can install behind your firewall.

Features:

Features:

  • Analytics
  • Task Scheduling/Tracking
  • Contact Management
  • Email Integration
  • Customer Management
  • External Integrations
  • Dashboard
  • Multi-User
  • Notifications
  • Data Import
  • Data Visualization
  • Data Export
  • API

Features:

  • Customer Management
  • Analytics
  • Dashboard
  • Project Management

Summary:

  • Real time analysis of a software development process

Summary:

  • Predict which customers are likely to churn, convert, or expand their business with you.

  • Monitor customer health based on usage, custom KPIs, CSM scores, NPS, and more.

  • Use Workflows, Tasks, and Playbooks to drive your Customer Success processes.

  • Engage the right customers with timely and relevant email messages.

  • Analyze all of your customer data in one place to uncover new insights and growing trends.

  • See critical SaaS metrics like MRR, churn, CLV, customer adoption, and much more.

Summary:

  • Business Architecture and Capability Modelling Software

  • Business Architecture Tools

  • Capability Modelling Software

  • Business Architecture Solution

Subscription

$1,000.00
1 user(s) / year
Included in plan:
  • Shared hosting on Amazon AWS
  • Supports small cross-functional teams
  • Other professional services offered separately for additional cost

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • Preventing churn and proactively managing the customer lifecycle.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce or similar CRM.
    Zendesk or similar support ticketing.
    Stripe or similar subscription billing.
    AskNicely or similiar NPS survey systems.

  • Who are the main user groups of this service?
  • Customer Success Teams in B2B SaaS organizations.

  • Does this service integrate with any other apps?
  • Integrates with a variety of CRM, Support Ticketing, Billing, Interaction, and NPS systems. See the Natero website for an up-to-date list of the latest third-party integrations.

  • Does this service offer an API?
  • Yes, account and event REST APIs are available.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Naarden
Employees:
2-10
Likes:
Followers:
359

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
895

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Natero
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Capstera
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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