Compare Grenadine vs PARiM vs ServiceDesk Plus

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Crozscore:

63%
what is this?
90%
51%
no significant changes

Crozscore:

70%
what is this?
91%
44%
interest falling

Crozscore:

82%
what is this?
52%
interest falling
Grenadine screenshot view 2 more PARiM screenshot view 4 more ServiceDesk Plus screenshot

Software Description:

Grenadine Event Planner is a professional, hosted software solution that helps you plan and organize your conferences, conventions and events. You can use our event planning tools to keep track of your speakers, your participants and also plan out your schedule, including who needs to be where, what equipment they need, and with whom they will be speaking or performing. Use surveys to collect data from people who will be attending your event, and communicate with them by using our mass email tools.

Software Description:

PARiM's cloud-based, workforce management software solution combines easy to use functionality with great agility, flexibility and the ability to tailor the system for your organization.

You can manage both staff and subcontractors. The system allows you to schedule or rota staff by site or event. It tracks and manages employee information, holidays & absences, certificates & training, visa & passport information and expiry, company assets (e.g uniforms ), etc.

With no upfront charge or contract from as little as £20 per month, it is an excellent cost-effective solution for businesses of all sizes.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features:

  • Data Import
  • Data Export
  • Contact Management
  • Budgeting
  • API
  • Expense Tracking
  • Multi-User
  • Project Management
  • Marketing Automation
  • Supplier Management
  • Dashboard
  • Scheduling
  • Calendar Management

Features:

  • Application Tracking
  • Calendar Management
  • Expense Tracking
  • Data Visualization
  • Employee Engagement
  • Notifications
  • Dashboard
  • Employee Database
  • Data Export
  • Data Import
  • Employee Onboarding
  • Vacation Calendar
  • Payroll
  • Onboarding
  • Multi-User
  • Time Management
  • Attendance Tracking
  • Budgeting
  • Forecasting
  • Scheduling
  • Timesheets

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Summary:

    No key features associated with this application.

Summary:

  • Track Certificate Expiry

  • Shift & Rota Planning

  • Tracks Employee Details

  • Manage Holidays & Absences

  • Record & Track Company Assets

  • Multi User

  • Absence Tracking and Vacation Calendar

  • Employee Database

  • Extensive Reporting inc Payroll, Timesheets, Absences, Problems, Revenue

  • Bulk Import for Staff, Sites/Locations and if applicable Clients

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Tier 1

$79.95
1 user(s) / month
Included in plan:
  • All included
  • Venues and rooms
  • Team task management
  • Marketing Automation
  • Participants management
  • Program items
  • Scheduling

Tier 2

$99.95
1 user(s) / month
Included in plan:
  • Publish on your own website
  • Grenadine Generated website
  • Event mobile app management
  • Survey and data collection
  • Budgeting

Tier 3

$149.95
1 user(s) / month
Included in plan:
  • All included

Pricing:

  • Starting from: $46.00/month
  • Credit card required: No
  • It's all about shift hours at Parim:

    Up to 1,000 hours per month for PARiM Pro £35 pm
    Pick which modules you want and the more shift hours you do the cheaper their price

    No other costs. No upfront charge or licence fee, no monthly maintenance charge, no fee per staff member or site and no contract! Please note that we have a minimum charge of £35 per month. VAT applies for the UK customers.

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

    What is this service generally used for?
  • Event Planning, Ticket Selling, Scheduling, Team management

  • What are some applications this service is commonly used in tandem with?
  • The Grenadine Event Planner and Event Guide Mobile App.

  • What platforms does this service support? (e.g. native mobile apps)
  • iOS & Android mobile apps

  • Does this service offer guides, tutorials and or customer support?
  • The Grenadine Event Planner offers a great customer supports, with people here to help you at any step of your event planning. There is also a documentation page on the website to guide you through your first use and additional guides on the user interface.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, thanks to the Grenadine Event planner, you can manage teams from all over the world and give access to multiple users.

  • Who are the main user groups of this service?
  • All kind of Event planners can use this software: Event management companies, Big companies, Startups , Associations, Universities, Charities - for all kinds of activities.

  • Does this service offer an API?
  • Yes.

FAQs:

    Does this service offer multi-user capability? (e.g. teams)
  • Yes. There is no limit to the number of users and people logging in from multiple locations.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer free initial training, PDF user manuals, video tutorials, and an in-program tour that highlights sections of the system, describes the features and explains how to use them.

  • What platforms does this service support? (e.g. native mobile apps)
  • Web application that works across all main desktop operation systems. Native mobile apps for both Android and iOS platforms.

  • What is this service generally used for?
  • Managing staff, their shifts, schedules, certificates, absences as well as time & attendance.

  • Does this service offer an API?
  • We have started to build this. We have managed to integrate PARiM with our own accounts package 'Zero' so we are on the way with this. The .csv-exports currently allow for import into payroll or accounts packages.

  • Does this service integrate with any other apps?
  • We have already integrated Twilio into our system. See above - we are working on this. Next to come will be accounts and payroll packages then screening and vetting, then Pandadoc.

  • What are some applications this service is commonly used in tandem with?
  • Accounts packages, payroll packages, etc.

  • Who are the main user groups of this service?
  • Event and security companies, companies that supply medics for events, staffing companies, manufacturing, vets, farm shops. We also have clients from other industries, as we just won the Finnish cleaning company SOL and the London-based travel concierge company Airportr.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support? (e.g. native mobile apps)
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
77
Followers:

Publisher:

Founded:
2013
Based in:
London
Employees:
11-50
Likes:
332
Followers:
1.67k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
17.3k
Followers:
3.52k

Other:

Who uses Grenadine
  • Personal
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French
Regional Restrictions:
No restrictions.

Other:

Who uses PARiM
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, English, Estonian
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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