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About GoSite

Meet the digital needs of your customers with GoSite.

Speed-to-lead: A customizable chatbot delivers automatic messages to engage your website visitors, respond quickly to prospects, and win more business.

Online Booking: Offer your clients the flexibility to schedule appointments online 24/7 and automate reminders to reduce no-shows.

Stand out online: Manage your business information across Google and Facebook in one place. Send review requests with email and SMS. Track and respond to reviews from multiple sites in one place.

Digital Payments: Send payment links and accept payments on-site — export payment data to Quickbooks.

About ServiceMax

By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.

ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.

Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.

About fieldd.co

fieldd founded Refresh Valet who was recently featured on the TV show Shark Tank in 2018.

Initially Refresh Valet saw the same challenges when trying to find job management software, and elected to hand build a software program that didn’t just end at online job scheduling, but created an end-end solution for their mobile business.

Many clients assumed their scheduling software was just a mobile car wash app, but there were other backend scheduling features that made this mobile service business a success. Initially inspired by Uber’s on-demand taxi app, their CRM was designed to look deeper into the client experience, and streamline on-site operations past a simple on-demand taxi request.

Since 2016, they have completed over 25,000 service appointments before launching fieldd in 2019. The software that reduced Refresh Valet’s admin by 80% and gave them a 20% market share, is now available for your mobile service business.

fieldd provides a turnkey white labeled solution to field service management. Not only does it optimize schedules, reduce travel time, but you can also view live updates of your business in real-time.

If you have 1 client or 100,000 clients, 1 staff member or 10,000, fieldd was designed and built to grow with you. This means you can focus on your business, because you know fieldd is working in the background ensuring you always have the tools to deliver your field service appointments to the highest standard. We’re also hosted on Amazon AWS, so we can provide around the clock uptime, unparalleled speed, and reliability.

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

Summary

    No key features associated with this application.

Summary

  • Case Management and Quoting

  • Social Collaboration

  • Customer & Partner Communities

  • Warranty and Entitlements

  • Customer Accounts and Contacts

  • Work Order Management

  • Installed Base and Contracts

  • Work Order Signature Capture

  • Scheduling and Dispatch

  • Service Parts and Inventory

Summary

    No key features associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Salesforce.

  • Who are the main user groups of this service?
  • ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.

  • What is this service generally used for?
  • This service is generally used as a field service management solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform, with Android and iOS native apps offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, CRM allows multi user logins, each field staff member has their own login to a field app

  • Does this service integrate with any other apps?
  • No need

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What is this service generally used for?
  • Company bookings through to job completion POS. The entire solution for any service company with full customisation to suit

  • Who are the main user groups of this service?
  • Any company providing same day services in the field

  • Does this service offer an API?
  • Smart routing based on geofences

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Pleasanton
Employees:
201-500
Likes:
Followers:
5.78k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses GoSite
  • Personal
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States

Other

Who uses ServiceMax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, French, Italian, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses fieldd.co
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
In 154 countries
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