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About GoSite

Meet the digital needs of your customers with GoSite.

Speed-to-lead: A customizable chatbot delivers automatic messages to engage your website visitors, respond quickly to prospects, and win more business.

Online Booking: Offer your clients the flexibility to schedule appointments online 24/7 and automate reminders to reduce no-shows.

Stand out online: Manage your business information across Google and Facebook in one place. Send review requests with email and SMS. Track and respond to reviews from multiple sites in one place.

Digital Payments: Send payment links and accept payments on-site — export payment data to Quickbooks.

About ServiceMax

By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.

ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.

Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.

About Advanced Field Service Management

Advanced Field Service Product Details:

The Advanced Field Workforce Automation solution comprises four key software applications: DRS Dynamic Resource Scheduler, Job Manager, WorkHub and InfoSuite.

These four solutions are supplemented with modules like DRS Project Planner, specifically developed to manage complex projects or interdependent cycles of work and products like MobileIron and Threatshield designed to complement their existing security measures with industry-leading enterprise threat management.

Today over 40,000 field-based workers across a broad range of industries, worldwide, rely on Advanced's Field Service software to deliver exceptional service to their customers. Their market-leading position has been earned through meticulous focus, innovation, expert knowledge and a culture that drives them to be the very best at what they do.

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App
  • Fleet Management
  • Map Visualization
  • Appointment Scheduling

Summary

    No key features associated with this application.

Summary

  • Case Management and Quoting

  • Social Collaboration

  • Customer & Partner Communities

  • Warranty and Entitlements

  • Customer Accounts and Contacts

  • Work Order Management

  • Installed Base and Contracts

  • Work Order Signature Capture

  • Scheduling and Dispatch

  • Service Parts and Inventory

Summary

  • Field Workforce Automation

  • Dynamic Resource Scheduling

  • Job Scheduling Solutions

  • Workflow Management Solutions

  • Mobile Workforce Solutions

  • Field Service Management Solutions

  • Configurable Software

  • Threat Management Software

Pricing

Dynamic Resource Scheduling Core

$8.40
50 user(s) / month
Included in plan:
  • Real-Time Management
  • Dynamic Scheduling
  • Street Level Mapping

FAQs

    No FAQs associated with this application.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Salesforce.

  • Who are the main user groups of this service?
  • ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.

  • What is this service generally used for?
  • This service is generally used as a field service management solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform, with Android and iOS native apps offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.

FAQs

    Does this service offer guides, tutorials and or customer support?
    • Extensive User Group and Support Site
    • Resource Section Includes Datasheets, eBooks, Whitepapers
    • Regular Training Webinars
    • Support levels: 08:00 to 17:30 working days, Monday to Friday (extended hours and public holiday support available by arrangement and at additional cost)
    • Technical Account Managers and Cloud Support Engineers can be provided at additional cost
  • What are some applications this service is commonly used in tandem with?
    • Legasuite
    • Mobileiron
    • ThreatShield
  • What platforms does this service support?
  • Job Manager can be used on Smartphones and Tablet PC’s running Android, iOS, Tizen, Windows or Windows Phone, and can be utilized with most of the leading mobile device management platforms.

  • Does this service integrate with any other apps?
  • The software has been integrated with over 70 third party systems, including ERP, CRM, departmental applications, EDRMS, Job Scheduling, GIS and Financial Systems.

  • Who are the main user groups of this service?
  • Industry Sectors: Social housing, Central Government, Local Government, Environmental Services, Healthcare, Retail, Field Service.

  • Does this service offer an API?
  • Yes, Kirona's open API is available for scheduling, all functions, controls, data entities and user interactions. For job management, all creation, workflow and content handling are supported via APIs. Please note this does not include ALL functions of the UI.

  • What is this service generally used for?
  • Kirona helps organizations to deliver exceptional field-based services in the most cost-effective way possible. They do this by providing a suite of Field Workforce Automation software that allows management of the end-to-end service processes and to seamlessly link field-based workers with central services.

    Clients gain multiple benefits from deploying their unique field workforce automation solutions, these include Increased Productivity, Reduced Costs, Improved Customer Service and Greater Management Insight & Control.

Vendor Information

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Pleasanton
Employees:
201-500
Likes:
Followers:
5.78k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses GoSite
  • Personal
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States

Other

Who uses ServiceMax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, French, Italian, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses Advanced Field Service Management
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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