Compare GoSite vs Advanced Field Service Management vs fieldd.co

About GoSite

Meet the digital needs of your customers with GoSite.

Speed-to-lead: A customizable chatbot delivers automatic messages to engage your website visitors, respond quickly to prospects, and win more business.

Online Booking: Offer your clients the flexibility to schedule appointments online 24/7 and automate reminders to reduce no-shows.

Stand out online: Manage your business information across Google and Facebook in one place. Send review requests with email and SMS. Track and respond to reviews from multiple sites in one place.

Digital Payments: Send payment links and accept payments on-site — export payment data to Quickbooks.

About Advanced Field Service Management

Advanced Field Service Product Details:

The Advanced Field Workforce Automation solution comprises four key software applications: DRS Dynamic Resource Scheduler, Job Manager, WorkHub and InfoSuite.

These four solutions are supplemented with modules like DRS Project Planner, specifically developed to manage complex projects or interdependent cycles of work and products like MobileIron and Threatshield designed to complement their existing security measures with industry-leading enterprise threat management.

Today over 40,000 field-based workers across a broad range of industries, worldwide, rely on Advanced's Field Service software to deliver exceptional service to their customers. Their market-leading position has been earned through meticulous focus, innovation, expert knowledge and a culture that drives them to be the very best at what they do.

About fieldd.co

fieldd founded Refresh Valet who was recently featured on the TV show Shark Tank in 2018.

Initially Refresh Valet saw the same challenges when trying to find job management software, and elected to hand build a software program that didn’t just end at online job scheduling, but created an end-end solution for their mobile business.

Many clients assumed their scheduling software was just a mobile car wash app, but there were other backend scheduling features that made this mobile service business a success. Initially inspired by Uber’s on-demand taxi app, their CRM was designed to look deeper into the client experience, and streamline on-site operations past a simple on-demand taxi request.

Since 2016, they have completed over 25,000 service appointments before launching fieldd in 2019. The software that reduced Refresh Valet’s admin by 80% and gave them a 20% market share, is now available for your mobile service business.

fieldd provides a turnkey white labeled solution to field service management. Not only does it optimize schedules, reduce travel time, but you can also view live updates of your business in real-time.

If you have 1 client or 100,000 clients, 1 staff member or 10,000, fieldd was designed and built to grow with you. This means you can focus on your business, because you know fieldd is working in the background ensuring you always have the tools to deliver your field service appointments to the highest standard. We’re also hosted on Amazon AWS, so we can provide around the clock uptime, unparalleled speed, and reliability.

Features

• API
• Calendar Management
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Lead Management
• Multi-User
• Notifications
• Scheduling
• Task Scheduling/Tracking
• Timesheets
• Travel Management
• Route Optimization
• Mobile App
• Fleet Management
• Map Visualization
• Appointment Scheduling

Features

• API
• Calendar Management
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Lead Management
• Multi-User
• Notifications
• Scheduling
• Task Scheduling/Tracking
• Timesheets
• Travel Management
• Route Optimization
• Mobile App
• Fleet Management
• Map Visualization
• Appointment Scheduling

Features

• API
• Calendar Management
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Lead Management
• Multi-User
• Notifications
• Scheduling
• Task Scheduling/Tracking
• Timesheets
• Travel Management
• Route Optimization
• Mobile App
• Fleet Management
• Map Visualization
• Appointment Scheduling

Summary

No key features associated with this application.

Summary

• Field Workforce Automation

• Dynamic Resource Scheduling

• Job Scheduling Solutions

• Workflow Management Solutions

• Mobile Workforce Solutions

• Field Service Management Solutions

• Configurable Software

• Threat Management Software

Summary

No key features associated with this application.

Pricing

FAQs

No FAQs associated with this application.

FAQs

Does this service offer guides, tutorials and or customer support?
• • Extensive User Group and Support Site
  • Resource Section Includes Datasheets, eBooks, Whitepapers
  • Regular Training Webinars
  • Support levels: 08:00 to 17:30 working days, Monday to Friday (extended hours and public holiday support available by arrangement and at additional cost)
  • Technical Account Managers and Cloud Support Engineers can be provided at additional cost
What are some applications this service is commonly used in tandem with?
• • Legasuite
  • Mobileiron
  • ThreatShield
What platforms does this service support?

• Job Manager can be used on Smartphones and Tablet PC’s running Android, iOS, Tizen, Windows or Windows Phone, and can be utilized with most of the leading mobile device management platforms.

Does this service integrate with any other apps?

• The software has been integrated with over 70 third party systems, including ERP, CRM, departmental applications, EDRMS, Job Scheduling, GIS and Financial Systems.

Who are the main user groups of this service?

• Industry Sectors: Social housing, Central Government, Local Government, Environmental Services, Healthcare, Retail, Field Service.

Does this service offer an API?

• Yes, Kirona's open API is available for scheduling, all functions, controls, data entities and user interactions. For job management, all creation, workflow and content handling are supported via APIs. Please note this does not include ALL functions of the UI.

What is this service generally used for?

• Kirona helps organizations to deliver exceptional field-based services in the most cost-effective way possible. They do this by providing a suite of Field Workforce Automation software that allows management of the end-to-end service processes and to seamlessly link field-based workers with central services.

  Clients gain multiple benefits from deploying their unique field workforce automation solutions, these include Increased Productivity, Reduced Costs, Improved Customer Service and Greater Management Insight & Control.

FAQs

Does this service offer multi-user capability (e.g. teams)?

• Yes, CRM allows multi user logins, each field staff member has their own login to a field app

Does this service integrate with any other apps?

• No need

Does this service offer guides, tutorials and or customer support?

• Yes

What is this service generally used for?

• Company bookings through to job completion POS. The entire solution for any service company with full customisation to suit

Who are the main user groups of this service?

• Any company providing same day services in the field

Does this service offer an API?

• Smart routing based on geofences

Vendor Information

Vendor Information

Vendor Information

Other

• Personal

• Web App

• iOS
• Android

Other

• SMEs
• Enterprises

• Web App
• Windows

• iOS
• Android

Other

• Startups
• SMEs
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android