Compare Google Meet vs Ameyo Video Contact Center vs Pruffme

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About Google Meet

Messaging

  • Have a one-to-one conversation, or a group chat with the whole gang
  • Say even more with emoji, photos, GIFs
  • Sync your chats from device to device and keep the conversation going wherever you are

Video

  • Turn any conversation into a free video call with just one tap
  • Talk one to one, or invite friends for a group chat with up to 10 people
  • Desktop only

Voice

  • Make calls from your Android, iOS or desktop
  • Make completely free calls to other Meet users
  • Call almost any phone number in the US and Canada free of charge, and get super-low rates on international calls

About Ameyo Video Contact Center

Ameyo launches Video Contact Center to fill the gap of physical interaction in the pandemic times. Businesses often come across situations where their customers prefer a face to face conversation with skilled professionals. Due to the pandemic, such businesses have seen unprecedented fall. Other communication channels are not capable of building trust and guide customers while being able to analyze their facial expressions and gestures. Ameyo’s Video Contact Center Software makes it absolutely hassle-free to connect with your customers via a live video chat to increase sales as well as to grow sales. The software is compiled with the features like easy video call scheduling, video chat ticking, real-time monitoring and co- browsing where data security is in the first place. For instance, it simplifies the process of helping your bank customers to fill up complex forms by allowing agents to co-browse and sharing the same screen. However, the access control is taken extra care of by adhering to the security compliances. Also, the stringent monitoring capabilities make it different from other video conferencing tools. It lets you analyze and monitor agents’ performance and productivity with live chat monitoring.

What are the benefits of Ameyo Video Contact Center?

  • Cost reduction by replacing physical meeting
  • Increase First Call Resolution and NPS
  • Gain customer trust
  • Grow Sales by Upselling and Cross-Selling
  • Make calls even at low internet bandwidth of 150 Kbps
  • PCI DSS compliant and ISO 27001 & ISO 27018 certified

About Pruffme

Pruffme is a webinar platform that provides you and your business with such tools as video and audio conferencing, real-time webinars, automated webinars, online whiteboards, courses, tests and polls. Webinars and video conferencing are available directly from the browser of your device (Chrome, Safari, Opera, Firefox etc.), no need to download any app. Users are able to collaborate with their colleagues and students from anywhere in the world using video conferences for up to 30 presenters.

The recording of the event can be downloaded or shared 5-10 minutes after the event ends. Select the necessary recording format or simply use our automatic default format.

An automated webinar then can be created from the event recording, or it can be created from scratch in the editor. Event holders can add chat messages, upload new files, adjust timing, set up a schedule.

Built-in breakout rooms enable event holders to divide participants into groups, where they can get to know each other and work on the team tasks in small groups. Participants can be divided randomly or by your own preference. Event moderators and presenters are able to switch between rooms to check on the participants

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Summary

  • 30 speakers online

  • Intuitive and simple interface

  • Instant technical support

  • Mobile devices app-free support

  • Screen sharing

  • Access levels

  • Breakout rooms

  • Evergreen webinars

  • Interactive whiteboards

  • Online-courses, tests and polls

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • Banking, Insurance, Healthcare, Telecommunication

  • Does this service offer an API?
  • Yes, it does

  • Does this service offer multi-user capability (e.g. teams)?
  • It is for one-to-one customer support. However, total 5 users can join in a video chat

  • Does this service integrate with any other apps?
  • Yes, with ticketing software, CTI

  • What is this service generally used for?
  • Ameyo Video Contact Center is generally used for offering customer support through live video chat, video conferencing, and co-browsing capabilities

  • What platforms does this service support?
  • Can be deployed on the cloud, on-premise, and hybrid

  • Does this service offer guides, tutorials and or customer support?
  • Yes, The service offer guides, tutorials and 24*7 customer support

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, there is a FAQ section on the website. Also, we have a very fast technical support and free consultation on the use of the platform

  • Who are the main user groups of this service?
  • The platform will be useful for online-schools, universities, sales departments, agile-teams, and any employees working remotely (e.g. for online meetings, project development, remote collaboration)

  • Does this service integrate with any other apps?
  • Not yet, but these features are already under development

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, attendees of an event can be divided into groups for team tasks. Also interactive whiteboards enables some collaborative team work

  • What is this service generally used for?
  • Webinars, video conferences, educational/marketing/business events.

  • Does this service offer an API?
  • Yes, you can integrate a webinar room in your website

  • What platforms does this service support?
  • Platform works on desktop computers or mobile devices in a web-browser (Google Chrome, Mozilla Firefox, Opera, Safari)

Vendor Information

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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
2.99k

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Google Meet
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Ameyo Video Contact Center
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Pruffme
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, German, French, Spanish, Russian
Regional Restrictions:
No restrictions.
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