Compare GoodsTag vs MindTouch vs OpenText

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Crozscore:

54%
what is this?
17%
interest falling

Crozscore:

83%
what is this?
81%
47%

Crozscore:

87%
what is this?
86%
52%
interest rising
GoodsTag screenshot view 1 more MindTouch screenshot view 2 more  OpenText screenshot view 3 more

Software Description:

GoodsTag is an IoT company that provides enterprise software (SaaS) to brands, solution providers, and retailers.

With their Smart Product Services Platform, companies can connect each of their products to the internet and manage them via smart labels (NFC, RFID, QR, etc.) on an item basis—digitally and globally. This allows companies to transform their products into a content and communication channel for all B2B and B2C related services along the entire product lifecycle.

No matter if you are a global player or a new brand, smart products will change the way professionals and customers interact with you and your products. From brand authentication to track and trace to reordering—future transactions and services will be direct and mobile, creating new value pools and stronger relationships than ever before.

Software Description:

MindTouch offers product knowledge management customer's self-service platform, serving SMEs, and big brands. By creating smarter and engaged customers, businesses can gain more sales revenues, and stimulate product adoption.

This service combines CRM and the customer's self-service to get insight into their experience with their products. MindTouch increases web traffic, customer time on the site, and reduces the bounce rate.

It enables businesses to spread help content to customers, establishing a community that they can commit to. Customers can also self-serve using the knowledge center, and become product experts themselves.

Software Description:

OpenText Content Suite is a combined suite of EIM solutions shaping a better way for more than 100,000 clients to manage information, on-premises or in the cloud.

OpenText concentrates on fundamental drivers of organization's success to enhance market insight, increase business influence, stimulate process velocity, approach information management, and grant full security. Main advantages of this service is the advanced information management, resource allocation, personalization, content marketing.

Features:

Features:

  • Google Apps Integration
  • Multi-User
  • API
  • Notifications
  • Data Export
  • Data Import
  • Dashboard
  • Customer Management
  • External Integrations
  • SAP Integration

Features:

  • Product Catalog
  • SAP Integration
  • Scheduling
  • Notifications
  • Data Import
  • Data Export
  • External Integrations
  • API
  • Dashboard

Summary:

    No key features associated with this application.

Summary:

  • Knowledge Base

  • Real-Time Updates

  • Customizable Functionality

  • Search Functionality

  • Indexing

  • Visitor Tracking

  • Third Party Integration

  • Self-Service Features

  • Self-Learning

  • Multiple Format Support

Summary:

  • Customer Experience Management

  • Business Process Management

  • Business Network

  • Enterprise Content Management (ECM)

  • Discovery

  • Analytics

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations available: Salesforce Service Cloud, Salesforce Community Cloud, Google Analytics, Zendesk, SAP Hybris, Microsoft Dynamics CRM, Single Sign-On (SAML 2.0), Salesforce Sales Cloud, Facebook, Twitter, LinkedIn, Google+, Contextual Help, SAP Cloud for Customer.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Phone, Live Chat, Email, AQ/Knowledgebase, Video Tutorials / Webinar, On-Site.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with SAP and SalesForce.

  • What is this service generally used for?
  • This service is used as a product knowledge management solution.

  • What platforms does this service support?
  • This is a web-based application.

  • Who are the main user groups of this service?
  • Main users of MindTouch are Large Enterprises, Mid Size Business, Public Administrations, and Small Business.

FAQs:

    Who are the main user groups of this service?
  • Main users of OpenText are large corporations across all industries.

  • What is this service generally used for?
  • This service is used for Enterprise Information Management (EIM).

  • Does this service integrate with any other apps?
  • Integrations: Microsoft Azure, Microsoft Office 365, Oracle, SAP, Accenture.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone Support, Email Support, Webinars, Videos.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a web-based service.

  • What are some applications this service is commonly used in tandem with?
  • It is mostly used in tandem with Microsoft, Oracle, and SAP products.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Diego
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Waterloo
Employees:
10001+
Likes:
Followers:

Other:

Who uses GoodsTag
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses MindTouch
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Arabic, Chinese, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses OpenText
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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