Compare GoDial vs EngageBay

About GoDial

GoDial is an easy to use auto-dialer solution for call centres and for any business that makes outbound calls. With an inbuilt CRM, voice note recorder and payment tracker, GoDial is ideal for all mobile sales call and customer tracking needs. SMEs and startups with a few sales reps can use it for free since the software has no charges for upto 100 contacts per device. The enterprise version allows managers to build teams and track calling agents' progress to get a big picture from a central dashboard. Additional features include: Bulk call list upload, multiple call-list support, night mode, deal value tracking, voice note transcriber, DNC, callback scheduling, dynamic message/email templates etc. Built by a small team from a tiny back-office, GoDial has been raking in rave reviews and new customers week-on-week.

About EngageBay

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales & service automation platform with free CRM, built to grow small businesses and startups.

EngageBay's Email Marketing platform helps you grow your business with intelligent, powerful email marketing. The Marketing Automation suite helps you save time, nurture your audience and automate routine, manual tasks.

With free CRM and Sales Automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life.

And finally, with the Live Chat & Helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize and solve customer support tickets in minutes.

Features

• Analytics
• API
• Batch Permissions & Access
• Calendar Management
• Contact Management
• Contact Sharing
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• Lead Management
• Lead Scoring
• Multi-User
• Notifications
• Scheduling
• Call Recording
• Call Tracking
• Call Disposition
• Softphone
• Automatic Call Distribution
• Auto Dialer
• Call Logging
• Call Scripting

Features

• 2-Factor Authentication
• API
• Calendar Management
• Contact Management
• Contact Sharing
• Customer Management
• Dashboard
• Data Export
• Data Import
• Data Visualization
• Email Integration
• External Integrations
• File Sharing
• File Transfer
• Google Apps Integration
• Lead Management
• Lead Scoring
• Marketing Automation
• Multi-User
• Notifications
• Scheduling
• Social-Media Integration
• Task Scheduling/Tracking
• Third-Party Plugins/Add-Ons
• Call Tracking
• Click-to-Dial
• Sales Automation
• Pipeline Management

Summary

• Simply import your call list and start dialing. Calls are automatically placed from your phone. No more manual dialing.

• Send dynamic template messages via Email or Sms to your imported call lists

• Set a deal value to your prospect. Track payment received and sent.

• Attach files to your prospect for later viewing and easy management.

• Recycle dialed contacts to get the most out of your calling list. Godial allows you to rechurn call status like Busy, Not Available, etc to New and dial them again. Get the most out of your Call List. Increase Sales by 200%

• Never miss a Call. Set a Callback date and Time and get notification Reminders

• Simple bulk Import any CSV sheet. You can even Export your List with all call details. Your data is safe and stored only your phone

• Set any call to DO NOT CALL. Your lists will be filtered and DNC contacts will never be called again

• Add notes and remarks to the contact after a call. View anytime and easily export. Even leave voice notes, our Text to speech converts your voice to notes.

• Setup a template message and simply click on Email, SMS or other options after a call to send an automatic message to the contact without saving the number on your phone.

Summary

No key features associated with this application.

FAQs

Who are the main user groups of this service?

• GoDial is an easy to use auto-dialer solution for call centres and for any business that makes outbound calls like Real Estate, Finance, Banking, Education, Universities and Schools, Customer Service, Lead Generation, Telecom, Hospitality and Healthcare, and any industry that communicates.

Does this service offer guides, tutorials and or customer support?

• Yes

Does this service integrate with any other apps?

• No

What are some applications this service is commonly used in tandem with?

• Zoho , LEADer.

What platforms does this service support?

• Android, IOS, Web Service.

Does this service offer multi-user capability (e.g. teams)?

• The enterprise version allows managers to build teams and track calling agents' progress to get a big picture from a central dashboard.

Does this service offer an API?

• NO

What is this service generally used for?

• GoDial is an easy to use auto-dialer solution for call centres and for any business that makes outbound calls.

FAQs

What is this service generally used for?

• EngageBay offers a full 360 degree feature set including email marketing campaigns, customizable web forms, a powerful landing page builder, marketing automation, email sequences, social media monitoring, a powerful content management system, helpdesk ticketing, macros, and more.

What are some applications this service is commonly used in tandem with?

• NA

Who are the main user groups of this service?

• B2B, SMB, Solopreneurs

Does this service offer guides, tutorials and or customer support?

• Yes

What platforms does this service support?

• Windows and iOS.

Does this service integrate with any other apps?

• Integrates with many apps

Does this service offer multi-user capability (e.g. teams)?

• Yes.

Does this service offer an API?

• Yes

Vendor Information

Vendor Information

Other

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App

• iOS
• Android

Other

• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Windows

• iOS