GoDial is an easy to use auto-dialer solution for call centres and for any business that makes outbound calls. With an inbuilt CRM, voice note recorder and payment tracker, GoDial is ideal for all mobile sales call and customer tracking needs. SMEs and startups with a few sales reps can use it for free since the software has no charges for upto 100 contacts per device. The enterprise version allows managers to build teams and track calling agents' progress to get a big picture from a central dashboard. Additional features include: Bulk call list upload, multiple call-list support, night mode, deal value tracking, voice note transcriber, DNC, callback scheduling, dynamic message/email templates etc. Built by a small team from a tiny back-office, GoDial has been raking in rave reviews and new customers week-on-week.
About 8x8
8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service.
This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution.
Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.
Features
Analytics
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Recording
Call Tracking
Call Disposition
Softphone
Automatic Call Distribution
Auto Dialer
Call Logging
Call Scripting
Features
2-Factor Authentication
API
Chat
Contact Management
Contact Sharing
CRM Integration
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
File Transfer
Multi-User
Notifications
Scheduling
Video
SMS
Call Recording
Call Tracking
Call Disposition
Softphone
Click-to-Dial
Report & Compliance
Hardware Integration
Mobile App
Automatic Call Distribution
Auto Dialer
Call Logging
Call Monitoring
Call Scripting
Interactive Voice Response
Audio Recording
Summary
Simply import your call list and start dialing. Calls are automatically placed from your phone. No more manual dialing.
Send dynamic template messages via Email or Sms to your imported call lists
Set a deal value to your prospect. Track payment received and sent.
Attach files to your prospect for later viewing and easy management.
Recycle dialed contacts to get the most out of your calling list. Godial allows you to rechurn call status like Busy, Not Available, etc to New and dial them again. Get the most out of your Call List. Increase Sales by 200%
Never miss a Call. Set a Callback date and Time and get notification Reminders
Simple bulk Import any CSV sheet. You can even Export your List with all call details. Your data is safe and stored only your phone
Set any call to DO NOT CALL. Your lists will be filtered and DNC contacts will never be called again
Add notes and remarks to the contact after a call. View anytime and easily export. Even leave voice notes, our Text to speech converts your voice to notes.
Setup a template message and simply click on Email, SMS or other options after a call to send an automatic message to the contact without saving the number on your phone.
Summary
Phone Number & Virtual Extension
Unlimited Internet Fax
Media Storage
Virtual Office Analytics Essentials
Business SMS
Instant Messaging & Presence
Voicemail
Pricing
X2 Edition
$25.00
1 user(s) / month
Included in plan:
Phone Number & Virtual Extension
Unlimited Calling Zone: 14 Countries
Unlimited Internet Fax i
Media Storage: 1GB
Mobile & Desktop Apps
Virtual Office Analytics Essentials
Business SMS
Instant Messaging & Presence
Voicemail
HD Voice
Secure Voice
Single Sign On
Audio & Video Conferencing with Meetings: 5 Participants
Salesforce, Zendesk & Netsuite CRM Integration
X5 Edition
$35.00
1 user(s) / month
Included in plan:
Audio & Video Conferencing with Meetings: 25 Participants
Media Storage: 5GB
Unlimited Calling Zone: 32 Countries
Call Recording
Operator Switchboard
X8 Edition
$55.00
1 user(s) / month
Included in plan:
Unlimited Calling Zone: 46 Countries
Media Storage: 10GB
Audio & Video Conferencing with Meetings: 50 Participants
Salesforce Analytics
Virtual Office Call Quality Reporting & Analytics
Virtual Office Analytics Supervisor
Inbound Contact Center
Outbound Contact Center
Contact Center Visual IVR
Contact Center Reporting & Analytics
FAQs
Who are the main user groups of this service?
GoDial is an easy to use auto-dialer solution for call centres and for any business that makes outbound calls like Real Estate, Finance, Banking, Education, Universities and Schools, Customer Service, Lead Generation, Telecom, Hospitality and Healthcare, and any industry that communicates.
Does this service offer guides, tutorials and or customer support?
Yes
Does this service integrate with any other apps?
No
What are some applications this service is commonly used in tandem with?
Zoho , LEADer.
What platforms does this service support?
Android, IOS, Web Service.
Does this service offer multi-user capability (e.g. teams)?
The enterprise version allows managers to build teams and track calling agents' progress to get a big picture from a central dashboard.
Does this service offer an API?
NO
What is this service generally used for?
GoDial is an easy to use auto-dialer solution for call centres and for any business that makes outbound calls.
FAQs
Does this service offer guides, tutorials and or customer support?
Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Does this service offer multi-user capability (e.g. teams)?
No.
What is this service generally used for?
This service is used as a business VoIP solution.
What are some applications this service is commonly used in tandem with?
It is commonly used in tandem with CRM applications.
What platforms does this service support?
8x8 is a cloud-based software with Android and iOS native mobile apps.
Does this service integrate with any other apps?
Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage
Who are the main user groups of this service?
Main users of this service are medium-sized enterprises.
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