Compare Gnatta vs Vision Helpdesk vs PromoRepublic

More Information More Information More Information

Crozscore:

81%
what is this?
87%
32%
interest falling

Crozscore:

81%
what is this?
92%
34%
no significant changes

Crozscore:

84%
what is this?
99%
43%
interest rising
Gnatta screenshot view 2 more Vision Helpdesk screenshot view 2 more PromoRepublic screenshot view 3 more

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

PromoRepublic is a social media marketing platform essential to small businesses, multi-location businesses, agencies, freelancers, marketers and even franchisors - from content creation to smart slots. You have access to a content library brimming with 100,000 post ideas, to automated scheduling and posting to Facebook, Instagram, Twitter, Linkedin and Pinterest, to collaboration features for agencies, social media monitoring tools, and even white-label options.

PromoRepublic is used by more than 12,000 small businesses, agencies and marketers worldwide, and is highly recognized by media companies like TechCrunch, The Next Web, Social Media Today and ChiefMarTec.

Headquartered in 4 cities across the globe, PromoRepublic does not only provide top-tier live support to its users, but also values educating our clients and the whole community with online academies, courses, and free weekly webinars.

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Brand Management
  • Social Media Monitoring
  • Multi-User
  • Social-Media Integration
  • Dashboard
  • Scheduling
  • Calendar Management
  • Marketing Automation
  • Multi-Account
  • External Integrations

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • 100,000 post ideas & visual templates

  • Auto-posting to Facebook, Twitter, Instagram, Linkedin

  • Built-In Graphics Editor

  • Professionally-created content

  • Social analytics

  • Post planning & scheduling

  • Social Media Calendar

  • Collaboration space for agencies

  • Monitoring brand mentions on Google My Business, Yelp, Instagram, Facebook, and Twitter

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

Smart Posting

$9.00
1 user(s) / month
Included in plan:
  • Automated Publishing to Facebook, Twitter, LinkedIn, Instagram
  • Post Ideas Library
  • Graphics Editor

Trial

Free
Included in plan:
  • 14-Days Free Trial

Social Monitoring

$49.00
1 user(s) / month
Included in plan:
  • Negative mentions
  • Customer support

Intelligent Ads

$49.00
1 user(s) / month
Included in plan:
  • Paid Ads Proven Mechanics
  • Retargeting Automation
  • ROI Tracking

Collaboration Platform for Agencies & Freelancers

$99.00
1 user(s) / month
Included in plan:
  • 100,000 Post Ideas
  • Scheduling and posting to Facebook, Instagram, Twitter, Linkedin, Pinterest
  • Client collaboration tool
  • Content approval tool
  • Reporting & analytics

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What is this service generally used for?
  • PromoRepublic is used to quickly create, post professional content to all social accounts and track social media mentions.

  • Does this service integrate with any other apps?
  • PromoRepublic is integrated with HubSpot, Buffer, HootSuite.

  • What platforms does this service support?
  • PromoRepublic is a web-based app with iOS and Android apps.

  • Does this service offer an API?
  • No, no API is available.

  • What are some applications this service is commonly used in tandem with?
  • PromoRepublic can be used with HubSpot, Buffer, HootSuite or SharpSpring.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, PromoRepublic has Team and Multi-User plans.

  • Does this service offer guides, tutorials and or customer support?
  • PromoRepublic offers free weekly webinars, personal live trainings, video tutorials and more.

  • Who are the main user groups of this service?
  • Main users are Small Business Owners, Marketers, Freelancers & Agencies

Publisher:

Founded:
2014
Based in:
London
Employees:
11-50
Likes:
339
Followers:
762

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
6.27k

Other:

Who uses Gnatta
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Italian, Dutch, Polish, Russian, Spanish, Portuguese, French, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses PromoRepublic
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Russian, Portuguese, Ukrainian
Regional Restrictions:
No restrictions.
Back to top