Compare Gnatta vs Subiz Live Chat vs If No Reply

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Crozscore:

80%
what is this?
87%
31%
interest rising

Crozscore:

81%
what is this?
74%
40%
interest rising

Crozscore:

64%
what is this?
100%
23%
interest falling
Gnatta screenshot view 2 more Subiz Live Chat screenshot view 4 more If No Reply screenshot view 1 more

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

Subiz offers an excellent customer-communication solution to solve a wide set of customer pain points.
By chatting directly with visitors, it helps business users provide direct assistance and receive feedback in real-time. All of these customer-interactions run through a chat widget integrated into any website, while visitors are browsing the web page.
Subiz combines all of the most powerful, yet simplest features into a Live Chat solution in order to improve customer service.

Software Description:

If No Reply is the sales automation choice for small and medium sized businesses. It's easy to set up and simple to use while offering the flexibility to completely personalise every message.

Send From Your Gmail

If No Reply is built from the ground up to work with Gmail.

It sits inside Gmail, sends all emails like normal and there's no new software to learn.

Automate Follow-Ups

Save time and make more conversions with email send rules.

You can schedule personalised email follow-ups that are only sent if you don't hear back from someone.

Personalise at Scale

Mail merge is just the tip of the iceberg. With If No Reply, you can easily preview and customise every email you send.

Simple to use and easy to personalise, with no compromise.

Perfect for Inbound and Outbound Sales or Onboarding New Users

Whether you're cold-emailing new prospects, messaging existing users, or automatically firing off welcome emails to new website sign-ups, If No Reply saves you time and helps you make more conversions.

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Analytics
  • Audience Targeting
  • Chat
  • Dashboard
  • Notifications
  • Scheduling

Features:

  • Contact Management
  • API
  • Email Integration
  • Marketing Automation
  • Scheduling
  • Customer Management
  • Google Apps Integration
  • Multi-User
  • Lead Management
  • Dashboard
  • Contact Sharing
  • Data Import
  • Third-Party Plugins/Add-Ons

Summary:

    No key features associated with this application.

Summary:

  • Stay in touch with visitors on the go with IM chat app on mobile device

  • Understand website visitor and provide direct support at the right time

  • Customize chat widget to make your website more professional

  • Use Trigger to proactively engage with visitors based on defined rules

  • Store visitor information and chat histories in secure servers for easy archiving

  • Advanced analytics and reports on operator activity using integrated Google Analytics

Summary:

  • Sales Automation for Gmail

  • Sales software that lets you schedule follow-up messages

  • Email automation made simple

  • Automatic follow-up emails for Gmail

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

Pricing:

  • Credit card required: N/A
  • Standard Package: from $9.59/agent/month.

    Advanced Package: from $16.8/agent/month

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Sales and customer service team of any online business

  • What is this service generally used for?
  • Proactively chat with website visitors, provide direct support and receive feedback

  • What platforms does this service support?
  • Website and IM client app

  • What are some applications this service is commonly used in tandem with?
  • For windows: Pidgin, Trillian.

    For Mac: Adium, iChat, Messages.

    For Android: Trillian, IM+, BeeJive, Xabber.

    For iOS: Trillian.

    For Web-Based: Trillian.im, Subiz Dashboard.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Subiz can offer unlimited number of agents for your sales and customer service team

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You will receive installation and get started guides after registering your account. Besides, many tips about live chat and customer service are shared on Subiz Blog. Otherwise, if you meet any difficulty using Subiz, chat with our support hero at Subiz.com

FAQs:

    What platforms does this service support?
  • Gmail and Chrome.

  • Who are the main user groups of this service?
  • Salespeople (for inbound or outbound inside sales) or SaaS developers (for user welcome emails)

  • Does this service offer guides, tutorials and or customer support?
  • Yes. We have demo/tutorial videos available on our website and free customer support within 24 hours.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Gmail (currently Gmail or Google Apps for Business is required to use If No Reply) & Salesforce

  • What is this service generally used for?
  • Inbound sales, Outbound sales & User welcome emails

  • Does this service integrate with any other apps?
  • Gmail

Publisher:

Founded:
2014
Based in:
London
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2013
Based in:
-
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
14

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses If No Reply
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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