Compare Gnatta vs PromoRepublic vs Subiz Live Chat

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81%
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87%
32%
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Crozscore:

81%
what is this?
74%
41%
interest rising
Gnatta screenshot view 2 more PromoRepublic screenshot view 3 more Subiz Live Chat screenshot view 4 more

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

PromoRepublic is a social media marketing platform essential to small businesses, multi-location businesses, agencies, freelancers, marketers and even franchisors - from content creation to smart slots. You have access to a content library brimming with 100,000 post ideas, to automated scheduling and posting to Facebook, Instagram, Twitter, Linkedin and Pinterest, to collaboration features for agencies, social media monitoring tools, and even white-label options.

PromoRepublic is used by more than 12,000 small businesses, agencies and marketers worldwide, and is highly recognized by media companies like TechCrunch, The Next Web, Social Media Today and ChiefMarTec.

Headquartered in 4 cities across the globe, PromoRepublic does not only provide top-tier live support to its users, but also values educating our clients and the whole community with online academies, courses, and free weekly webinars.

Software Description:

Subiz offers an excellent customer-communication solution to solve a wide set of customer pain points.
By chatting directly with visitors, it helps business users provide direct assistance and receive feedback in real-time. All of these customer-interactions run through a chat widget integrated into any website, while visitors are browsing the web page.
Subiz combines all of the most powerful, yet simplest features into a Live Chat solution in order to improve customer service.

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Brand Management
  • Social Media Monitoring
  • Multi-User
  • Social-Media Integration
  • Dashboard
  • Scheduling
  • Calendar Management
  • Marketing Automation
  • Multi-Account
  • External Integrations

Features:

  • Analytics
  • Audience Targeting
  • Chat
  • Dashboard
  • Notifications
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

  • 100,000 post ideas & visual templates

  • Auto-posting to Facebook, Twitter, Instagram, Linkedin

  • Built-In Graphics Editor

  • Professionally-created content

  • Social analytics

  • Post planning & scheduling

  • Social Media Calendar

  • Collaboration space for agencies

  • Monitoring brand mentions on Google My Business, Yelp, Instagram, Facebook, and Twitter

Summary:

  • Stay in touch with visitors on the go with IM chat app on mobile device

  • Understand website visitor and provide direct support at the right time

  • Customize chat widget to make your website more professional

  • Use Trigger to proactively engage with visitors based on defined rules

  • Store visitor information and chat histories in secure servers for easy archiving

  • Advanced analytics and reports on operator activity using integrated Google Analytics

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

Smart Posting

$9.00
1 user(s) / month
Included in plan:
  • Automated Publishing to Facebook, Twitter, LinkedIn, Instagram
  • Post Ideas Library
  • Graphics Editor

Trial

Free
Included in plan:
  • 14-Days Free Trial

Social Monitoring

$49.00
1 user(s) / month
Included in plan:
  • Negative mentions
  • Customer support

Intelligent Ads

$49.00
1 user(s) / month
Included in plan:
  • Paid Ads Proven Mechanics
  • Retargeting Automation
  • ROI Tracking

Collaboration Platform for Agencies & Freelancers

$99.00
1 user(s) / month
Included in plan:
  • 100,000 Post Ideas
  • Scheduling and posting to Facebook, Instagram, Twitter, Linkedin, Pinterest
  • Client collaboration tool
  • Content approval tool
  • Reporting & analytics

Pricing:

  • Credit card required: N/A
  • Standard Package: from $9.59/agent/month.

    Advanced Package: from $16.8/agent/month

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • PromoRepublic is used to quickly create, post professional content to all social accounts and track social media mentions.

  • Does this service integrate with any other apps?
  • PromoRepublic is integrated with HubSpot, Buffer, HootSuite.

  • What platforms does this service support?
  • PromoRepublic is a web-based app with iOS and Android apps.

  • Does this service offer an API?
  • No, no API is available.

  • What are some applications this service is commonly used in tandem with?
  • PromoRepublic can be used with HubSpot, Buffer, HootSuite or SharpSpring.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, PromoRepublic has Team and Multi-User plans.

  • Does this service offer guides, tutorials and or customer support?
  • PromoRepublic offers free weekly webinars, personal live trainings, video tutorials and more.

  • Who are the main user groups of this service?
  • Main users are Small Business Owners, Marketers, Freelancers & Agencies

FAQs:

    Who are the main user groups of this service?
  • Sales and customer service team of any online business

  • What is this service generally used for?
  • Proactively chat with website visitors, provide direct support and receive feedback

  • What platforms does this service support?
  • Website and IM client app

  • What are some applications this service is commonly used in tandem with?
  • For windows: Pidgin, Trillian.

    For Mac: Adium, iChat, Messages.

    For Android: Trillian, IM+, BeeJive, Xabber.

    For iOS: Trillian.

    For Web-Based: Trillian.im, Subiz Dashboard.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Subiz can offer unlimited number of agents for your sales and customer service team

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You will receive installation and get started guides after registering your account. Besides, many tips about live chat and customer service are shared on Subiz Blog. Otherwise, if you meet any difficulty using Subiz, chat with our support hero at Subiz.com

Publisher:

Founded:
2014
Based in:
London
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
18.8k
Followers:
6.28k

Publisher:

Founded:
2013
Based in:
-
Employees:
11-50
Likes:
Followers:

Other:

Who uses Gnatta
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses PromoRepublic
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, Portuguese, English, Ukrainian
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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