Compare Gnatta vs Bornevia vs PromoRepublic

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81%
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87%
32%
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84%
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Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

Software Description:

PromoRepublic is a social media marketing platform essential to small businesses, multi-location businesses, agencies, freelancers, marketers and even franchisors - from content creation to smart slots. You have access to a content library brimming with 100,000 post ideas, to automated scheduling and posting to Facebook, Instagram, Twitter, Linkedin and Pinterest, to collaboration features for agencies, social media monitoring tools, and even white-label options.

PromoRepublic is used by more than 12,000 small businesses, agencies and marketers worldwide, and is highly recognized by media companies like TechCrunch, The Next Web, Social Media Today and ChiefMarTec.

Headquartered in 4 cities across the globe, PromoRepublic does not only provide top-tier live support to its users, but also values educating our clients and the whole community with online academies, courses, and free weekly webinars.

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • API

Features:

  • Brand Management
  • Social Media Monitoring
  • Multi-User
  • Social-Media Integration
  • Dashboard
  • Scheduling
  • Calendar Management
  • Marketing Automation
  • Multi-Account
  • External Integrations

Summary:

    No key features associated with this application.

Summary:

  • Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

  • Advanced analytics

  • Canned responses

  • Smart rules

  • Case management

  • Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

  • Live chat as a group/team. One customer can be handled by multiple agents in a chat room

  • Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

  • Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

  • Developer API

Summary:

  • 100,000 post ideas & visual templates

  • Auto-posting to Facebook, Twitter, Instagram, Linkedin

  • Built-In Graphics Editor

  • Professionally-created content

  • Social analytics

  • Post planning & scheduling

  • Social Media Calendar

  • Collaboration space for agencies

  • Monitoring brand mentions on Google My Business, Yelp, Instagram, Facebook, and Twitter

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

Pricing:

  • Starting from: $10.00/month
  • Credit card required: No
  • One pricing plan only

Smart Posting

$9.00
1 user(s) / month
Included in plan:
  • Automated Publishing to Facebook, Twitter, LinkedIn, Instagram
  • Post Ideas Library
  • Graphics Editor

Trial

Free
Included in plan:
  • 14-Days Free Trial

Social Monitoring

$49.00
1 user(s) / month
Included in plan:
  • Negative mentions
  • Customer support

Intelligent Ads

$49.00
1 user(s) / month
Included in plan:
  • Paid Ads Proven Mechanics
  • Retargeting Automation
  • ROI Tracking

Collaboration Platform for Agencies & Freelancers

$99.00
1 user(s) / month
Included in plan:
  • 100,000 Post Ideas
  • Scheduling and posting to Facebook, Instagram, Twitter, Linkedin, Pinterest
  • Client collaboration tool
  • Content approval tool
  • Reporting & analytics

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • Web and mobile (Android)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

  • What is this service generally used for?
  • Customer service, customer support, technical support, live chat support.

  • Who are the main user groups of this service?
  • Small and modern businesses, Startups, and e-commerce businesses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

  • Does this service offer an API?
  • Yes

FAQs:

    What is this service generally used for?
  • PromoRepublic is used to quickly create, post professional content to all social accounts and track social media mentions.

  • Does this service integrate with any other apps?
  • PromoRepublic is integrated with HubSpot, Buffer, HootSuite.

  • What platforms does this service support?
  • PromoRepublic is a web-based app with iOS and Android apps.

  • Does this service offer an API?
  • No, no API is available.

  • What are some applications this service is commonly used in tandem with?
  • PromoRepublic can be used with HubSpot, Buffer, HootSuite or SharpSpring.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, PromoRepublic has Team and Multi-User plans.

  • Does this service offer guides, tutorials and or customer support?
  • PromoRepublic offers free weekly webinars, personal live trainings, video tutorials and more.

  • Who are the main user groups of this service?
  • Main users are Small Business Owners, Marketers, Freelancers & Agencies

Publisher:

Founded:
2014
Based in:
London
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2013
Based in:
-
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Gnatta
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Bornevia
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses PromoRepublic
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Russian, Portuguese, Ukrainian
Regional Restrictions:
No restrictions.
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