Compare Gnatta vs LiveChat vs Pipetop

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Crozscore:

81%
what is this?
87%
32%
no significant changes

Crozscore:

91%
what is this?
89%
53%
interest falling

Crozscore:

61%
what is this?
100%
32%
interest falling
Gnatta screenshot view 2 more LiveChat screenshot view 2 more Pipetop screenshot view 2 more

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

Pipetop is the first autopilot for your sales pipeline. B2B businesses save time on sales research/prospecting and find their perfect prospects based on 30+ modern filters equipping you with a powerful segmentation and the ability to really drill down in the selected segments and get the most qualified leads as possible.

Pipetop helps you find the right companies and using the Chrome extension you can also find decision-makers from your selected companies and Pipetop will provide you with their email addresses so you can contact them straightaway.

Find the right companies and prospects’ email immediately

Intelligent segmentation based on more than 30 modern filters

Turn on the Pipetop autopilot and watch your pipeline fill up with qualified prospects

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Features:

  • CRM Integration
  • Forecasting
  • Lead Management

Summary:

    No key features associated with this application.

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

  • Find the most relevant companies for your sales campaigns

  • Find the most relevant decision makers

  • Find e-mails to reach decision makers directly

  • Export all to your chosen CRM

  • Enrich your existing domains with our rich company profiles and be able to segment through your whole company archive

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

Pricing:

  • Starting from: $299.00/month
  • Credit card required: No
  • A simple and flexible pricing structure; you only pay for what you get.

    Starting at just $299 for 250 intelligently qualified companies and their full company profile, Pipetop offers a highly competitive pay-as-you-go pricing - and for only $348 extra you automatically get the email address on 1 key decision-maker from each company.

    Pay as little as $1.6 for detailed company info with 30+ data points plus 1 custom contact with associated work email.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

    Does this service offer an API?
  • Not yet publicly open. Contact us for more information.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer guides and full-time phone, email and in-app support.

  • What are some applications this service is commonly used in tandem with?
  • Close.io, Hubspot CRM, Pipedrive, Salesforce

  • Who are the main user groups of this service?
  • Sales managers, Sales responsible co-founders of growing startups, Sales operations

  • What is this service generally used for?
  • Mainly used for sourcing new accounts, decision makers and their emails. Sales managers equip their teams with the most relevant leads, so they don't have to spend time with boring sales research and can focus on selling.

Publisher:

Founded:
2014
Based in:
London
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
Followers:
16.8k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Gnatta
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses Pipetop
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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