Compare Gnatta vs Olark vs PromoRepublic

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81%
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87%
32%
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87%
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83%
58%
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84%
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100%
42%
interest rising
Gnatta screenshot view 2 more Olark screenshot view 4 more PromoRepublic screenshot view 3 more

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

Olark helps its users to engage visitors on their website using instant messengers while viewing real-time and contextually relevant customer information. They can see visitor location, geographic location, and even shopping cart balances and contents.
Users can give their customers the answers they need immediately and gain powerful insights about what they want for relationships that last.
Olark live chat is the easiest way to boost sales, help solve issues and understand customers.

Software Description:

PromoRepublic is a Social Media Content Builder and Posting Tool. It provides users with more than 100,000 ideas, templates, and visuals for stunning Facebook, Instagram, Twitter and LinkedIn posts.

All the social media templates are crafted by professional designers and copywriters. Users can easily customize templates with a built-in Graphics Editor.

With PromoRepublic you get:

  • Library with 100,000 post templates & visuals.
  • Unique Calendar of Post Ideas: holidays, days from history, trending topics and events.
  • Drag-and-drop Graphics Editor to customize templates (logo, texts & colors) and create stunning posts from scratch.
  • Auto-posting & scheduling to Facebook, Instagram, Twitter, LinkedIn.

45,000+ users created 2,000,000 stunning posts with PromoRepublic.

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Analytics
  • API
  • Chat

Features:

  • Multi-User
  • Social-Media Integration
  • Dashboard
  • Scheduling
  • Calendar Management
  • Marketing Automation
  • Multi-Account
  • External Integrations

Summary:

    No key features associated with this application.

Summary:

  • Simple install: Just copy and paste an HTML snippet.

  • Visitor details: Know who and what's going on your website.

  • Transcripts: Every chat recorded for review.

  • Chat ratings: Get instant feedback from customers.

  • Reporting: Detailed, real-time reports.

  • Proactive chat: Directly or with targeted, automated rules.

Summary:

  • 100,000 post ideas & visual templates

  • Auto-posting to Facebook, Twitter, Instagram, Linkedin

  • Built-In Graphics Editor

  • Professionally-created content

  • Social analytics

  • Post planning & scheduling

  • Social Media Calendar

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

Pricing:

  • Credit card required: N/A
  • Ultimate: $219 Month/15 operators.
    Platinum: $116 Month/8 operators.
    Gold: $44 Month/4 operators.
    Bronze: $15 Month/1 operator.
    14 days free trial for any plan.

Trial

Free
Included in plan:
  • 14-Days Free Trial

Start

$19.99
1 user(s) / month
Included in plan:
  • Facebook, Twitter, Linkedin posting

Pro

$49.99
1 user(s) / month
Included in plan:
  • Instagram posting

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • It is used by sales and support teams in large enterprises, mid size business, non profits, small business.

  • What is this service generally used for?
  • Olark is generally used for live chat customer support.

  • What platforms does this service support?
  • Mobile and desktop — iPhone, Android, Windows and Mac

  • What are some applications this service is commonly used in tandem with?
  • This service is most commonly used in tandem with: FluidSurveys; Desk.com; Cayzu Help Desk; Pipeliner CRM; Zendesk; and Freshdesk.

  • Does this service integrate with any other apps?
  • Among others, it integrates with: Desk.com, Wordpress, Salesforce Sales Cloud, Zendesk, Freshdesk, Highrise CRM, SugarCRM, Groove, Talkdesk , Shopify, BigCommerce, PrestaShop, Magento , Volusion, 3dCart, Google Analytics, Unbounce, Segment.

  • Does this service offer an API?
  • Olark live chat has an API available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chats can be transfered from one agent to another and they can set up groups.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: FAQs, knowledge base, online support, phone support, video tutorials.

FAQs:

    Does this service integrate with any other apps?
  • PromoRepublic is integrated with HubSpot, Buffer, HootSuite.

  • What platforms does this service support?
  • PromoRepublic is a web-based app with iOS and Android apps.

  • Does this service offer an API?
  • No, no API is available.

  • What is this service generally used for?
  • PromoRepublic is used to quickly create and post professional content to all social accounts.

  • What are some applications this service is commonly used in tandem with?
  • PromoRepublic can be used with HubSpot, Buffer, HootSuite or SharpSpring.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, PromoRepublic has Team and Multi-User plans.

  • Does this service offer guides, tutorials and or customer support?
  • PromoRepublic offers free weekly webinars, personal live trainings, video tutorials and more.

  • Who are the main user groups of this service?
  • Main users are Small Business Owners, Marketers, Freelancers & Agencies

Publisher:

Founded:
2014
Based in:
London
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2008
Based in:
Ann Arbor
Employees:
11-50
Likes:
Followers:
7.09k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses PromoRepublic
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
Russian, Portuguese, English, Ukrainian
Regional Restrictions:
No restrictions.
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