Compare Gnatta vs LeadBoxer vs SnapEngage

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Crozscore:

81%
what is this?
87%
32%
interest rising

Crozscore:

76%
what is this?
31%
interest rising

Crozscore:

93%
what is this?
98%
48%
no significant changes
Gnatta screenshot view 2 more LeadBoxer screenshot view 4 more SnapEngage screenshot view 4 more

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

You customise the leadscore and we prioritise your leads. We'll show you which companies are visiting and how to get in touch with them. Our mobile version gives you real-time actionable signals, based on proprietary customisable lead-scoring technology.

We're the next generation of lead generation software. We flip Big Data on its head and just send you signals. You don't need reports, you need an actionable shortlist delivered to you in realtime on your device.

Software Description:

This service gives its users abilities to automatically invite their visitors to chat, so they don’t have to waste time monitoring unresponsive chats. Agents can focus on only those visitors who want to talk. They can also customize everything! The chat window, agent photos, Help-Chat, and Contact-buttons.
SnapEngage can easily be installed on any website and seamlessly integrates with your CRM or Help Desk, the perfect solution for enterprising companies of any size.
Its strengths are definitely ease of use and their very efficient web client that gives easy access to all the important functionalities.

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Conversion Tracking
  • Keyword Tracking
  • Link Tracking
  • Multi-User
  • External Integrations
  • Dashboard
  • Data Import
  • Contact Sharing
  • Audience Targeting
  • Data Export
  • Data Visualization
  • Lead Scoring
  • Notifications
  • Lead Management

Features:

  • Analytics
  • Audience Targeting
  • Chat
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

  • Select industries from LinkedIn.

  • Realtime leads.

  • See incoming traffic, actionable notifications.

  • Push notification to mobile, customised lead scoring.

  • Leads prioritised based on your filters, industry filtering.

  • Smart filters,lists, and alerts

  • Various integrations

  • Marketing campaign analysis

  • Tracking website visitors behaviour and clickstream

Summary:

  • SMS Chat: Text-to-Chat feature allows website's visitors to initiate a chat and communicate with agents via SMS text message.

  • File Exchange: Agents and visitors can share images and other files with the click of a button - all within the chat window.

  • Advanced Chat Portal: Their easy and powerful interface gives agents the abilities and information they need.

  • Proactive Invitations: SnapEngage automatically invites visitors to chat.

  • Agent Picture: Agent portraits create a more personal engagement experience for visitors.

  • Simple Offline Form: Visitors can leave a simple message for agents, to address later.

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

Start-Up

$49.00
2 user(s) / month
Included in plan:
  • Up to 250 Leads
  • 2 Users
  • 1 Dataset
  • 10 Smart Lists
  • Integrations
  • Online Support

Scale-Up

$99.00
3 user(s) / month
Included in plan:
  • Up to 1000 Leads
  • 3 Users
  • 3 Datasets
  • 15 Smartlists
  • Integrations
  • Online + Phone Support

Grown-Up

$149.00
5 user(s) / month
Included in plan:
  • Up to 2500 Leads
  • 5 Users
  • 5 Datasets
  • 25 Smartlists
  • Integrations
  • Online+Phone Support

Enterprise

$0.00
1 user(s) / month
Included in plan:
  • Custom API

Pricing:

  • Credit card required: N/A
  • Business: $60 USD / month for 4 agents,
    Plus: $140 USD / month for 8 agents,
    Premier: $420 USD / month for 16 agents,
    15 day trial for any pricing plan.

FAQs:

    No FAQs associated with this application.

FAQs:

FAQs:

    Who are the main user groups of this service?
  • It is used by sales and support teams in companies of all sizes.

  • What is this service generally used for?
  • SnapEngage is used as a live chat support to sales teams.

  • What platforms does this service support?
  • It is web-based application, and works on Windows and Mac. Mobile Web App Works with iPhone and Android.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with Zendesk, Desk.com, and Freshdesk.

  • Does this service integrate with any other apps?
  • SnapEnage integrates with: SAP; HubSpot; Salesforce; Facebook; BatchBook; Desk.com; UserVoice; Zendesk; and more.

  • Does this service offer an API?
  • An API is available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chats can be transfered from one agent to another via the web interface or their command syntax.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Live chat, email and FAQ.

Publisher:

Founded:
2014
Based in:
London
Employees:
11-50
Likes:
341
Followers:
733

Publisher:

Founded:
2014
Based in:
Amsterdam
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2008
Based in:
Boulder
Employees:
11-50
Likes:
1.89k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses LeadBoxer
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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