Compare Gnatta vs Intellifluence vs Vision Helpdesk

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Crozscore:

81%
what is this?
87%
32%
interest rising

Crozscore:

81%
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42%
interest falling

Crozscore:

81%
what is this?
92%
34%
interest rising
Gnatta screenshot view 2 more Intellifluence screenshot view 4 more Vision Helpdesk screenshot view 2 more

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

Intellifluence is an influencer marketing platform for both small businesses and influencers. Please enjoy Intellifluence and let us know what other features you want to see.

What is Intellifluence?

For brands:
1. Choose a plan then create public campaigns to post offers in the Marketplace.
2. Discover influencers for your brand (Marketplace Plus plan and higher).
3. Interact with our large network of influencers.
4. Optimize your campaigns over time to get you the best ROI possible.

For influencers (reviewers):
1. Sign up as an influencer and get immediate access to the Marketplace where you can apply for offers.
2. Brands will reach out to you with requests.
3. Get free products, access to services or cash.
4. Share your feedback via honest reviews on social media.

An Enterprise is also available for companies that want the unlimited Intellifluence experience.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Audience Targeting
  • Brand Management
  • Multi-User
  • Social-Media Integration
  • External Integrations
  • Dashboard

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

  • Discover, manage, and optimize influencer marketing campaigns

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

Pricing:

  • Starting from: $9.00/month
  • Credit card required: Yes
  • Influencers are always free. Plans for brands start at just $9 per month and go all the way up to an unlimited Enterprise option.

Marketplace

$9.00
1 user(s) / month
Included in plan:
  • 1 Campaign
  • Marketplace Applications: 15 influencers
  • Marketplace Visibility: 12 days

Marketplace Plus

$59.00
1 user(s) / month
Included in plan:
  • 3 Campaigns
  • Marketplace applications: 50 influencers
  • Marketplace visibility: 30 days
  • Campaign pitches: 50 influencers

Marketplace Pro

$129.00
1 user(s) / month
Included in plan:
  • 10 Campaigns
  • Marketplace applications: 100 Influencers
  • Marketplace visibility: 45 days
  • Campaign pitches: 500 influencers

Enterprise

$900.00
1 user(s) / month
Included in plan:
  • Unlimited campaigns
  • Unlimited marketplace applications
  • Marketplace visibility: You decide
  • Campaign pitches: Unlimited
  • Private campaigns

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • N/A

  • Does this service integrate with any other apps?
  • LinkResearchTools (LRT), Facebook, Twitter, Instagram, Google Plus, Pinterest, YouTube, LinkedIn.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • Influencer marketing campaigns, connecting brands with influencers.

  • Who are the main user groups of this service?
  • Small businesses, medium-to-large businesses, enterprises, peer-level influencers, bloggers, product influencers, authoritative influencers, aspirational influencers.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, video tutorials, tool tips, on-page walkthroughs, Online support, Tips & tricks, The Ultimate Guide to Using Influencer Marketing eBook & paperback.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
2014
Based in:
London
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Intellifluence
  • Personal
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
This is currently English language only, but open to all geographies that can do business with the United States.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Turkish, Dutch, French, Portuguese, Italian, Russian, Polish, Spanish, English
Regional Restrictions:
No restrictions.
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