Compare Gnatta vs Intellifluence vs SnapEngage

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Crozscore:

72%
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100%
50%
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Crozscore:

65%
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50%
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Crozscore:

85%
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88%
60%
interest falling
Gnatta screenshot view 2 more Intellifluence screenshot view 2 more SnapEngage screenshot view 4 more

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

Intellifluence is an influencer marketing platform for small businesses, which you can try out for free (no credit card required). Please enjoy Intellifluence and let me know what other features you want to see.

What is Intellifluence?

For brands:
1. Discover influencers for your brand.
2. Interact with them.
3. Recruit new influencers with custom hosted landing pages.
4. Optimize your campaigns overtime with machine learning to get you the best ROI possible.

For influencers (reviewers):
1. Sign up as an influencer
2. Brands will reach out to you with requests
3. Get free product
4. Make the honest reviews

A white label solution is also available to agencies and enterprises that want the Intellifluence experience as a hosted solution of their own.

Software Description:

This service gives its users abilities to automatically invite their visitors to chat, so they don’t have to waste time monitoring unresponsive chats. Agents can focus on only those visitors who want to talk. They can also customize everything! The chat window, agent photos, Help-Chat, and Contact-buttons.
SnapEngage can easily be installed on any website and seamlessly integrates with your CRM or Help Desk, the perfect solution for enterprising companies of any size.
Its strengths are definitely ease of use and their very efficient web client that gives easy access to all the important functionalities.

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Audience Targeting
  • Brand Management
  • Multi-User
  • Social-Media Integration
  • External Integrations
  • Dashboard

Features:

  • Analytics
  • Audience Targeting
  • Chat
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

  • Influencer marketing for those with little to no budget

  • Discover, manage, and optimize influencer marketing campaigns

Summary:

  • SMS Chat: Text-to-Chat feature allows website's visitors to initiate a chat and communicate with agents via SMS text message.

  • File Exchange: Agents and visitors can share images and other files with the click of a button - all within the chat window.

  • Advanced Chat Portal: Their easy and powerful interface gives agents the abilities and information they need.

  • Proactive Invitations: SnapEngage automatically invites visitors to chat.

  • Agent Picture: Agent portraits create a more personal engagement experience for visitors.

  • Simple Offline Form: Visitors can leave a simple message for agents, to address later.

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

Pricing:

  • Starting from: $14.99/month
  • Credit card required: N/A
  • Influencers are always free. Brands start with a 30 day trial (no credit card required). At the end of the trial you have the option to upgrade at $14.99/mo.

    A white label version for enterprises/agencies is available with inquiries.

Pricing:

  • Credit card required: N/A
  • Business: $60 USD / month for 4 agents,
    Plus: $140 USD / month for 8 agents,
    Premier: $420 USD / month for 16 agents,
    15 day trial for any pricing plan.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • It is used by sales and support teams in companies of all sizes.

  • What is this service generally used for?
  • SnapEngage is used as a live chat support to sales teams.

  • What platforms does this service support? (e.g. native mobile apps)
  • It is web-based application, and works on Windows and Mac. Mobile Web App Works with iPhone and Android.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with Zendesk, Desk.com, and Freshdesk.

  • Does this service integrate with any other apps?
  • SnapEnage integrates with: SAP; HubSpot; Salesforce; Facebook; BatchBook; Desk.com; UserVoice; Zendesk; and more.

  • Does this service offer an API?
  • An API is available.

  • Does this service offer multi-user capability? (e.g. teams)
  • Chats can be transfered from one agent to another via the web interface or their command syntax.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Live chat, email and FAQ.

Publisher:

Founded:
2014
Based in:
London
Employees:
51-200
Likes:
340
Followers:
703

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
561
Followers:
2.65k

Publisher:

Founded:
2008
Based in:
Boulder
Employees:
11-50
Likes:
1.85k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Intellifluence
  • Personal
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
This is currently English language only, but open to all geographies that can do business with the United States.

Other:

Regional Restrictions:
No restrictions.
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