Compare Gnatta vs PromoRepublic vs HappyFox

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Crozscore:

81%
what is this?
87%
32%
no significant changes

Crozscore:

84%
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100%
42%
interest rising

Crozscore:

89%
what is this?
95%
42%
no significant changes
Gnatta screenshot view 2 more PromoRepublic screenshot view 1 more HappyFox screenshot view 4 more

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

PromoRepublic is the all-in-one social media platform for small businesses and agencies. It automates posting to social with smart slots and templates library. It also allows to monitor mentions and engage with the audience on Yelp, Google My Business, Facebook, Twitter, and Instagram.

With Smart Posting tool, you can easily plan, publish and manage your content. All your posts and visuals are in one place, scheduled in advance and published automatically to multiple social media.

There are over 100,000 content ideas, visuals, and templates for you to choose from, all designed by professional designers and copywriters. If you want to customize your own template, the software solution also comes with a built-in easy-to-use graphics editor.

Smart Posting by PromoRepublic has an AI engine inside which knows what type of content your brand needs and chooses the best posting time for each account.

Social Monitoring feature helps manage your brand reputation and monitor mentions, reviews, specific hashtags, and respond to any message in Google My Business, Yelp, Instagram, Facebook, and Twitter.

PromoRepublic for Agencies automates social media marketing for their clients. Multiple users can collaborate together in the dashboard, so the entire agency can get involved. It also lets you share your progress with the clients. As you can also approve posts, download sharing plans and track the performance of each specific post.

Software Description:

This is powerful and simple customer support and ticket management software. HappyFox integrates with all email accounts & websites to ensure that all support requests get collated.
It allows its users to organize better, assign the right email to the right person, respond faster and track everything.
Also, using this service they will reduce chaos and bring order to their support process with a robust support ticket system, self-service knowledge base and community forums.

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Brand Management
  • Social Media Monitoring
  • Multi-User
  • Social-Media Integration
  • Dashboard
  • Scheduling
  • Calendar Management
  • Marketing Automation
  • Multi-Account
  • External Integrations

Features:

  • API
  • Chat
  • CRM Integration
  • Notifications
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

  • 100,000 post ideas & visual templates

  • Auto-posting to Facebook, Twitter, Instagram, Linkedin

  • Built-In Graphics Editor

  • Professionally-created content

  • Social analytics

  • Post planning & scheduling

  • Social Media Calendar

  • Collaboration space for agencies

  • Monitoring brand mentions on Google My Business, Yelp, Instagram, Facebook, and Twitter

Summary:

  • Writing Knowledge Base Articles: HappyFox provides users with tools for writing articles and organizing those articles into sections. They can also embed images and videos into articles, to provide both support agents and customers with the information they need.

  • Deriving Insights from Advanced Reporting Tools: Detailed customer support reports created with HappyFox help businesses improve customer satisfaction levels.

  • Replying to Customer Support Tickets: Rather than trying to manage an influx of incoming emails from customers, HappyFox users are able to answer questions from inside the integrated platform.

  • Using Smart Rules to Automate Tasks: Smart ticket assignments use a round-robin system to evenly allocate tickets to support agents as they enter the system.

  • Searching an Internal Knowledge Base for Documentation: In addition to creating external knowledge bases that are accessible to customers and indexed by search engines, businesses are able to use HappyFox to create private internal knowledge bases.

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

Smart Posting

$9.00
1 user(s) / month
Included in plan:
  • Automated Publishing to Facebook, Twitter, LinkedIn, Instagram
  • Post Ideas Library
  • Graphics Editor

Trial

Free
Included in plan:
  • 14-Days Free Trial

Social Monitoring

$49.00
1 user(s) / month
Included in plan:
  • Negative mentions
  • Customer support

Intelligent Ads

$49.00
1 user(s) / month
Included in plan:
  • Paid Ads Proven Mechanics
  • Retargeting Automation
  • ROI Tracking

Pricing:

  • Credit card required: N/A
  • Popular: $19 per staff / month
    Mighty: $29 per staff / month
    Fantastic: $49 per staff / month
    Enterprise: $69 per staff / month
    Free trial starts with Mighty plan.

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • PromoRepublic is used to quickly create, post professional content to all social accounts and track social media mentions.

  • Does this service integrate with any other apps?
  • PromoRepublic is integrated with HubSpot, Buffer, HootSuite.

  • What platforms does this service support?
  • PromoRepublic is a web-based app with iOS and Android apps.

  • Does this service offer an API?
  • No, no API is available.

  • What are some applications this service is commonly used in tandem with?
  • PromoRepublic can be used with HubSpot, Buffer, HootSuite or SharpSpring.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, PromoRepublic has Team and Multi-User plans.

  • Does this service offer guides, tutorials and or customer support?
  • PromoRepublic offers free weekly webinars, personal live trainings, video tutorials and more.

  • Who are the main user groups of this service?
  • Main users are Small Business Owners, Marketers, Freelancers & Agencies

FAQs:

    Does this service offer an API?
  • It offers an API.

  • Who are the main user groups of this service?
  • The software is most frequently used by IT departments and support teams in education, retail, travel, IT services, non-profit, government, telecom, healthcare, and real estate industries.

  • What is this service generally used for?
  • HappyFox provides practical help desk solutions.

  • What platforms does this service support?
  • It is web-based application that works on: Linux, Mac, Windows, Android, iPhone-iPad, Windows Phone.

  • What are some applications this service is commonly used in tandem with?
  • The most commonly, HappyFox is used in tandem with: HelpOnClick Live Chat Software, Salesforce, Google Apps, Facebook, and SurveyMonkey.

  • Does this service integrate with any other apps?
  • HappyFox provides its users with more than 20 integration options, making it possible to use this help desk and knowledge base solution in conjunction with CRM, survey, e-commerce, accounting, live chat, voice, and social media tools.

  • Does this service offer guides, tutorials and or customer support?
  • They provide: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
2014
Based in:
London
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2011
Based in:
Irvine
Employees:
11-50
Likes:
27.2k
Followers:
2.63k

Other:

Who uses Gnatta
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses PromoRepublic
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English, Portuguese, Russian, Ukrainian
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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