Compare Gnatta vs Databowl vs Subiz Live Chat

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Crozscore:

81%
what is this?
87%
32%
interest rising

Crozscore:

62%
what is this?
24%
interest falling

Crozscore:

82%
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74%
41%
no significant changes
Gnatta screenshot view 2 more Databowl screenshot Subiz Live Chat screenshot view 4 more

Software Description:

Gnatta allows businesses of all sizes to listen and speak to their customers on an individual basis, quickly and effectively via one single interface.
Enabling customer services to be handled at scale, Gnatta ensures operators can be agnostic towards communication channels, reacting to tweets, Facebook messages, SMS messages, email, marketplace and review sites without the need of deep channel knowledge.
Gnatta also provides a comprehensive suite of analytics giving users a greater understanding of what their customers are saying about them.

Software Description:

Used by hundreds of companies daily, Databowl is an intelligent cloud-based application that helps you maximise your ROI by rejecting bad leads before you buy them. Powered by our smart Lead Detection System, Databowl eliminates lead fraud, lead duplication and discovers the real people within your data. Databowl is a scalable solution powerful enough to handle the heaviest lead generation campaigns.

Software Description:

Subiz offers an excellent customer-communication solution to solve a wide set of customer pain points.
By chatting directly with visitors, it helps business users provide direct assistance and receive feedback in real-time. All of these customer-interactions run through a chat widget integrated into any website, while visitors are browsing the web page.
Subiz combines all of the most powerful, yet simplest features into a Live Chat solution in order to improve customer service.

Features:

  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Marketing Automation
  • A/B Testing
  • Data Import

Features:

  • Analytics
  • Audience Targeting
  • Chat
  • Dashboard
  • Notifications
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

  • Lead generation software for advertisers, agencies and brokers

Summary:

  • Stay in touch with visitors on the go with IM chat app on mobile device

  • Understand website visitor and provide direct support at the right time

  • Customize chat widget to make your website more professional

  • Use Trigger to proactively engage with visitors based on defined rules

  • Store visitor information and chat histories in secure servers for easy archiving

  • Advanced analytics and reports on operator activity using integrated Google Analytics

Pricing:

  • Credit card required: N/A
  • Full access for all - £99 per concurrent user per month.

Pricing:

  • Credit card required: N/A
  • Standard Package: from $9.59/agent/month.

    Advanced Package: from $16.8/agent/month

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Sales and customer service team of any online business

  • What is this service generally used for?
  • Proactively chat with website visitors, provide direct support and receive feedback

  • What platforms does this service support?
  • Website and IM client app

  • What are some applications this service is commonly used in tandem with?
  • For windows: Pidgin, Trillian.

    For Mac: Adium, iChat, Messages.

    For Android: Trillian, IM+, BeeJive, Xabber.

    For iOS: Trillian.

    For Web-Based: Trillian.im, Subiz Dashboard.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Subiz can offer unlimited number of agents for your sales and customer service team

  • Does this service offer guides, tutorials and or customer support?
  • Yes. You will receive installation and get started guides after registering your account. Besides, many tips about live chat and customer service are shared on Subiz Blog. Otherwise, if you meet any difficulty using Subiz, chat with our support hero at Subiz.com

Publisher:

Founded:
2014
Based in:
London
Employees:
11-50
Likes:
341
Followers:
733

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
429
Followers:
446

Publisher:

Founded:
2013
Based in:
-
Employees:
11-50
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Databowl
  • SMEs
  • Agencies
  • Enterprises
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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