Compare GetSiteControl vs Olark vs DocSend

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Crozscore:

86%
what is this?
97%
46%
no significant changes

Crozscore:

86%
what is this?
80%
58%
interest falling

Crozscore:

89%
what is this?
93%
48%
no significant changes
GetSiteControl screenshot view 3 more Olark screenshot view 4 more DocSend screenshot view 3 more

Software Description:

Essential tools for website owners and bloggers - opt-in forms, online surveys, live chats, contact forms, website notifications, follow and share social widgets - easily managed from a single dashboard.

7 types of widgets:

Surveys, Live Chats, Contact Forms, Promo Notifications, Opt-In Forms, Follow Buttons, Share Buttons

Easy to install on any website:

WordPress, Blogger, Tumblr, Weebly, Shopify, Jimdo, Squarespace, Joomla, Bigcommerce, Volusion, 3dcart, Webydo, Rainmaker

Flexible behavior settings:

Exit-Intent Popups, Scroll-Triggered Popups, Timed Popups

Third-party integrations:

MailChimp, Infusionsoft, AWeber, GetResponse, Constant Contact, Campaign Monitor, ActiveCampaign, MailerLite, Mad Mimi, iContact, ConvertKit, VerticalResponse, Mailjet, Drip, EasySendy, Zapier, Slack

Software Description:

Olark helps its users to engage visitors on their website using instant messengers while viewing real-time and contextually relevant customer information. They can see visitor location, geographic location, and even shopping cart balances and contents.
Users can give their customers the answers they need immediately and gain powerful insights about what they want for relationships that last.
Olark live chat is the easiest way to boost sales, help solve issues and understand customers.

Software Description:

DocSend supercharges your sales and marketing collateral by telling you what happens after you hit send. Rather than send your critical business documents off into an abyss by attaching them in an email, send them with DocSend. Track, optimize, and control the sales and marketing collateral you present and send.

Shorten your sales cycle by knowing when and who is engaging with your sales and marketing collateral. Optimize your sales and marketing collateral by understanding which pages engage your leads and contacts most. Live present your presentations and walk someone through your pitch live over the phone.

Features:

  • Multi-User
  • Chat
  • Data Export
  • Scheduling
  • Dashboard
  • Notifications
  • Email Integration
  • External Integrations
  • API
  • Audience Targeting

Features:

  • Analytics
  • API
  • Chat

Features:

Summary:

  • Visitor engagement tools for website owners

  • Customizable forms, surveys, lead forms and contact forms

Summary:

  • Simple install: Just copy and paste an HTML snippet.

  • Visitor details: Know who and what's going on your website.

  • Transcripts: Every chat recorded for review.

  • Chat ratings: Get instant feedback from customers.

  • Reporting: Detailed, real-time reports.

  • Proactive chat: Directly or with targeted, automated rules.

Summary:

  • Live Present

Free

Free
Included in plan:
  • 7 widget types
  • Custom colors
  • Frequency settings
  • Scheduling
  • Real-time statistics
  • Mobile responsive widgets

Plus

$19.00
1 user(s) / month
Included in plan:
  • Managing multiple sites
  • Integrations
  • Custom images
  • Targeting
  • Start triggers
  • Exit popups
  • A/B testing
  • Survey logic and branching
  • Autoresponder

Pro

$29.00
1 user(s) / month
Included in plan:
  • Managing multiple users
  • User access rights
  • Branding removal

Pricing:

  • Credit card required: N/A
  • Ultimate: $219 Month/15 operators.
    Platinum: $116 Month/8 operators.
    Gold: $44 Month/4 operators.
    Bronze: $15 Month/1 operator.
    14 days free trial for any plan.

FAQs:

    Does this service offer an API?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Comprehensive Help section
    Free technical support

  • Who are the main user groups of this service?
  • Website owners and bloggers

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple users
    Access rights

  • Does this service integrate with any other apps?
  • MailChimp, Infusionsoft, AWeber, GetResponse, Constant Contact, Campaign Monitor, ActiveCampaign, MailerLite, Mad Mimi, iContact, ConvertKit, VerticalResponse, Mailjet, Drip, EasySendy, Zapier, Slack

FAQs:

    Who are the main user groups of this service?
  • It is used by sales and support teams in large enterprises, mid size business, non profits, small business.

  • What is this service generally used for?
  • Olark is generally used for live chat customer support.

  • What platforms does this service support?
  • Mobile and desktop — iPhone, Android, Windows and Mac

  • What are some applications this service is commonly used in tandem with?
  • This service is most commonly used in tandem with: FluidSurveys; Desk.com; Cayzu Help Desk; Pipeliner CRM; Zendesk; and Freshdesk.

  • Does this service integrate with any other apps?
  • Among others, it integrates with: Desk.com, Wordpress, Salesforce Sales Cloud, Zendesk, Freshdesk, Highrise CRM, SugarCRM, Groove, Talkdesk , Shopify, BigCommerce, PrestaShop, Magento , Volusion, 3dCart, Google Analytics, Unbounce, Segment.

  • Does this service offer an API?
  • Olark live chat has an API available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chats can be transfered from one agent to another and they can set up groups.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: FAQs, knowledge base, online support, phone support, video tutorials.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
5.56k
Followers:

Publisher:

Founded:
2008
Based in:
Ann Arbor
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2013
Based in:
San Francisco
Employees:
11-50
Likes:
Followers:

Other:

Who uses GetSiteControl
  • Personal
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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