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About Gaggle Mail

Gaggle Mail is the absolute simplest way to setup and maintain an email group.

We give you your own permanent @gaggle email address that everyone in your group can use to contact everyone else in the group. Simple.

About Weekdone

Weekdone lets managers quickly know what's happening in their teams and give feedback to employees. It is a tool for both team leaders and employees, which brings transparency to team communication, clear focus on goals and insightful feedback based on the person's output data.

1) Set Weekly plans and measure progress. It is based on Plans, Progress and Problems method - PPP (weekly status updates sharing, used by Skype and Ebay)

In today's world people have one big problem - information overload and it is hard to separate important from the unimportant. At the weekly deadline Weekdone compiles you and each team their respective report, accessible on Weekdone, our native iOS apps, delivered to your inbox and available as a print-ready PDF.

2) Setting and measuring quarterly goals - Objectives and Key Results aka OKRs (famous team management method, which is used by companies like Google, Netflix, Dropbox, Slack and thousands of SME-s)

The biggest advantage of OKRs is that it can be used in big companies as well as in a team with a few people. It is said that if you would have to choose one management method, which would give the most benefits, it would be OKRs. Setting and tracking goals guarantees high performance and growth.

Our dashboard helps you understand in seconds who in your team needs more attention and who deserves a pat on the back. See overdue items, task completion ratio and task distribution for each person.

About ProProfs Knowledge Base

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, a business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result, customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes, and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management

Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • API
  • Application Tracking
  • Attendance Tracking
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-User
  • Notifications
  • Onboarding
  • Payroll
  • Project Management
  • Scheduling
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Time Management
  • Employee Engagement

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Summary

    No key features associated with this application.

Summary

  • Set team and personal objectives via Objectives and Key Results

  • Get compiled weekly or daily summary via e-mail, web & mobile

  • Team regularly shares their progress, plans & problems

  • Give and receive feedback on tasks and overall performance

  • Quickly get an overview what others are working on

  • Save 5+ hours weekly on time-consuming email and meeting status updates

  • Set hierarchical OKRs on Company, Department, Team and Individual level

Summary

    No key features associated with this application.

Pricing

FREE

Free
Included in plan:
  • 20 pages
  • 1 Authors
  • Professional Templates
  • 1 Knowledgebases, Manuals & Docs
  • Public Views

ESSENTIALS

$6.00
20 Pages/month
Included in plan:
  • Up to 500 Pages
  • Unlimited Public Views
  • 1 Knowledgebases, Manuals & Docs
  • Revision History & Version Control
  • Professional Templates
  • 1 Authors
  • Reports & Analytics
  • Help Widget
  • Basic Integrations
  • Premium Customer Support
  • ProProfs Training Maker (Free Edition)
  • ProProfs Live Chat (Free Edition)
  • ProProfs Help Desk (Free Edition)

PREMIUM

$12.00
20 Pages/month
Included in plan:
  • Unlimited pages
  • Unlimited Public Views
  • Unlimited Knowledgebases, Manuals & Docs
  • Revision History & Version Control
  • Professional Templates
  • Unlimited Authors
  • Unlimited Private Sites
  • Unlimited Staff Users
  • Reports & Analytics
  • Basic Integrations
  • ProProfs Training Maker (Free Edition)
  • ProProfs Live Chat (Free Edition)
  • ProProfs Help Desk (Free Edition)
  • Roles & Collaboration
  • Unlimited Groups & Teams
  • Merge Tags & Content Snippets
  • Advanced Reports & Analytics
  • Multi-Lingual Support
  • Tooltips, Lightboxes & Pop-ups
  • Conditional Content
  • Import Sites
  • Single Sourcing
  • Advanced Help Widget
  • Single-Sign-On, SAML
  • White Label
  • Custom License, Enterprise Security & Ownership
  • Vault
  • Advanced Integrations
  • Premium Customer Support

FAQs

    No FAQs associated with this application.

FAQs

    What is this service generally used for?
    • Weekly planning and tracking
    • Quarterly Goal setting via Objectives and Key Results - OKRs
    • Team management
    • Team Collaboration
    • Status updates
    • Hierarchical OKRs
    • Team goal setting and tracking
    • Team performance management
    • Increasing productivity
  • Who are the main user groups of this service?
  • Any team leader from SME-s to Fortune 500 companies.

    Weekdone has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

  • What platforms does this service support?
  • Web, IOS, Android

  • What are some applications this service is commonly used in tandem with?
  • Slack, Asana, Basecamp, Jira

  • Does this service integrate with any other apps?
  • Slack, Asana, Basecamp, Jira

  • Does this service offer guides, tutorials and or customer support?
  • Yes - FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is mainly meant for teams. Can be used individually as well.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It works well with various ticketing tools, and sibling services - ProProfs Help Desk and ProProfs Chat.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can add users and create groups, assign them roles and permissions, using ProProfs Knowledge Base.

  • Does this service offer an API?
  • Yes, the tool provides API integration.

  • What is this service generally used for?
  • It’s majorly used for reducing customer support tickets, managing business knowledge, increasing collaboration among employees, and creating a knowledge-sharing culture in an organization.

  • What platforms does this service support?
  • It works well on multiple devices such as mobile phones, tablets, as well as laptops, and browsers like Firefox, Safari, Internet Explorer, and Chrome.

  • Does this service integrate with any other apps?
  • The tool integrates seamlessly with various third-party tools like Zendesk, Freshdesk, Google Analytics, Salesforce Desk, Wufoo, Jira, Disqus, and many more live chat tools.

  • Who are the main user groups of this service?
  • Small companies, as well as large enterprises, can use this service.

  • Does this service offer guides, tutorials and or customer support?
  • It provides a comprehensive help center with how-to guides and tutorials for customer support.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
2012
Based in:
Tartu
Employees:
2-10
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.44k

Other

Who uses Gaggle Mail
  • Personal
  • Startups
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Weekdone
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, French, Russian, Spanish, Estonian
Regional Restrictions:
No restrictions.

Other

Who uses ProProfs Knowledge Base
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Arabic, Danish, English, French, Indonesian, German, Portuguese, Finnish, Italian, Japanese, Korean, Polish, Czech, Russian
Regional Restrictions:
No restrictions.
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