Compare Fuze Voice vs BroadSoft vs Aritic Mail

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Crozscore:

82%
what is this?
80%
42%
no significant changes

Crozscore:

85%
what is this?
100%
45%
no significant changes

Crozscore:

80%
what is this?
100%
36%
interest rising
Fuze Voice screenshot view 4 more BroadSoft screenshot view 5 more Aritic Mail screenshot view 4 more

Software Description:

As a simplified business voice communication platform, Fuze helps its users to improve productivity and realize insights into all parts of the organization. It offers voice communication, messaging, and video conferencing.

It incorporates all communications requirements of an enterprise – conferencing and collaboration, contact center, and business intelligence. There are also integrations with a large number of mostly-used business applications. Fuse leverages the power of virtual environments to increase business efficiency, no matter where people are, and what device they use.

Offered as a hosted subscription-based platform, this service provides all benefits of cloud deployment, such as flexibility, scalability, and cost effectiveness. The platform unlocks data from multiple sources across the whole organization.

Software Description:

BroadSoft is one of the world's biggest Unified Communication providers that offers a cloud-based UCaaS solution. The platform enables service providers to offer advanced communications systems to UC providers (25 of the world’s 30 top service providers across 80 countries), as well as to end users.

The service boasts quick deployment and availability of support, which led to the fast acceptance by clients that only used basic telephony functionalities. In general, BroadSoft provides HD video, voice, messaging, screen sharing, file sharing and conferencing in a single cloud software.

The platform easily integrates with user's existing business applications and offers native mobile apps for Android and iOS devices. That way, BroadSoft creates an improved workplace with omnichannel collaboration from the office or on-the-move.

Software Description:

Aritic Mail is a reliable email delivery platform exclusively designed for Developers and System Integrators to send transactional emails with the Fastest Delivery, High Availability, Auto Scalability and Easy Integration. It supports both the SMTP and REST API methods to send emails and support additional features like Webhooks, Reputation Managment, IP Throttling, Email Journaling and much more

Features:

  • Notifications
  • Google Apps Integration
  • Email Integration
  • Scheduling
  • Call Recording
  • External Integrations
  • API
  • Contact Management

Features:

  • Click-to-Dial
  • Call Tracking
  • Notifications
  • API
  • Contact Management
  • Email Integration
  • 2-Factor Authentication
  • Google Apps Integration
  • Chat
  • External Integrations
  • Call Recording

Features:

  • Conversion Tracking
  • PayPal
  • Dashboard
  • Google Apps Integration
  • Multi-User
  • Marketing Automation
  • Email Integration
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Notifications
  • API

Summary:

  • Hosted PBX

  • Multi-level Interactive Voice Response (IVR)

  • User Templates

  • Call Reports

  • Directory of Employee Names

  • Answering Rules

  • Call Recording

  • Call Park

  • Video Conferencing

  • Audio Conferencing

Summary:

  • Omni-channel customer interactions

  • Unified communications built in to facilitate collaboration

  • Predictive analytics-based routing to match each customer with the best agent

  • Built in IVR

  • Skills-based routing

  • Real-time and historical reporting

  • Call recording

  • Performance analytics

  • Messaging

  • Screen Sharing

Summary:

  • Reputation Management feature to monitor domain and IP reputations

  • Easy integration with major programming languages PHP, Java, .Net, Ruby and many more

  • Provides analytical dashboard with raw log access for development and advanced troubleshooting

  • Dedicate IP and Pool supported

  • In built SPAM filter, DNS troubleshooter and Email queue management

  • Supports multiple Sending domains and SMTP/ API credentials

  • Open and Click tracking supported

  • Fastest delivery server developed for real-time email delivery requirements

First 10k emails

Free
Included in plan:
  • All Features

25,000 Emails

$29.00
1 user(s) / month
Included in plan:
  • All Features

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Salesforce Service Cloud, Zendesk, Skype for Business, Microsoft Dynamics CRM, Microsoft Office 365, ServiceNow, NetSuite, Zoho CRM, SugarCRM, Bullhorn CRM.

  • What is this service generally used for?
  • This is a unified communications platform.

  • Does this service offer an API?
  • Yes, we offer an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone, Email, Community, FAQs, Knowledge Base, Video Tutorials.

  • Who are the main user groups of this service?
  • Main users of Fuze are enterprises with 500+ employees.

  • What platforms does this service support?
  • Fuse is a web-based software, with mobile apps for Android and iOS devices.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • BroadSoft offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Training, Knowledge Base.

  • Does this service integrate with any other apps?
  • Integrations: G Suite, Salesforce, Microsoft Office, Box, Twitter, Oracle.

  • What is this service generally used for?
  • This service is generally used as unified communications as a service (UCaaS) platform.

  • What platforms does this service support?
  • Web-based, Android, iOS.

  • Who are the main user groups of this service?
  • Users of BroadSoft are SMEs and large enterprises.

FAQs:

    Does this service integrate with any other apps?
  • It can be integrated with all the applications support SMTP and REST/API methods sending emails

  • What are some applications this service is commonly used in tandem with?
  • E-commerce, Support System, and Sale/Marketing automation tools

    Zend
    Symfony
    Ruby on Rails
    Laravel
    Codeigniter
    sugarCRM
    Zendesk
    Outlook
    Microsoft Exchange server
    Exim4
    Sendmail
    Postfix
    SSMTP
    Micrsoft IIS
    Apple Mail
    Outlook
    phpBB
    MODX
    Magneto
    Joomla

  • Does this service offer guides, tutorials and or customer support?
  • Aritic Mail provides the online guide, tutorials and developer API docs for customers. The technical support team is available 24x7 over e-mail and chat. Dedicated customer success team option is available for the enterprise customers.

  • What platforms does this service support?
  • Webapps support SMTP and REST/API methods to sending emails

  • Who are the main user groups of this service?
  • Developers, IT Admin, System Integrators and Product Managers are main user groups of Aritic Mail

  • Does this service offer an API?
  • Aritic Mail transactional system supports both SMTP and REST API to manage transactional email delivery. There is an exclusive API document portal available for developers with details sample API codes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multi-user option is available only for the Enterprise customers

  • What is this service generally used for?
  • Aritic Mail is generally used for applications such as E-commerce platforms, Automation tools, CRM software, IT Desk and any application which requires communicating with users/ customers by email. It supports both SMTP/ REST API for easy integration with the application.
    • Welcome message
    • shopping-cart receipts
    • Registration emails
    • Shipment tracking
    • Payment confirmation
    • Password reminder
    • Personalized notifications
    • Purchased Receipts
    • Invoice notifications
    • Feedback emails
    • Website/app extension emails
    • Notifications emails

Publisher:

Founded:
-
Based in:
Boston
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Gaithersburg
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
102

Other:

Who uses Fuze Voice
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Dutch, German, Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses BroadSoft
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Aritic Mail
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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