Compare Fuze Voice vs 8x8 vs Apizee

8x8

VoIP
 (38)
More Information More Information More Information

Crozscore:

82%
what is this?
80%
42%
interest rising

Crozscore:

80%
what is this?
60%
46%
interest rising

Crozscore:

52%
what is this?
30%
interest falling
Fuze Voice screenshot view 4 more 8x8 screenshot view 4 more Apizee screenshot view 5 more

Software Description:

As a simplified business voice communication platform, Fuze helps its users to improve productivity and realize insights into all parts of the organization. It offers voice communication, messaging, and video conferencing.

It incorporates all communications requirements of an enterprise – conferencing and collaboration, contact center, and business intelligence. There are also integrations with a large number of mostly-used business applications. Fuse leverages the power of virtual environments to increase business efficiency, no matter where people are, and what device they use.

Offered as a hosted subscription-based platform, this service provides all benefits of cloud deployment, such as flexibility, scalability, and cost effectiveness. The platform unlocks data from multiple sources across the whole organization.

Software Description:

8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service.

This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution.

Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.

Software Description:

Apizee provides customer interactions, visual assistance and web conferencing solutions for enterprises and organizations. Our multichannel solutions, based on WebRTC, a disrupting telecom technology, are leveraged to work on simple web browser without any plugin or software download and are also responsive and compatible with different connected devices.

Our SaaS platform enables simple installation and provide several APIs to meet businesses requirements. Apizee's solutions and cloud APIs are leveraged by players such as Crédit Agricole, Safran, Enedis, Renault, Barclays, Nexity, ExxonMobil, AMA and Bluelink.

Apizee provides collaboration and customer relationship management solutions for companies and application developers in the form of SaaS packaged and a cloud development library.

Apizee was created in 2013 by Michel L'Hostis and Frédéric Luart, experts in telecoms and SaaS.

Features:

  • Notifications
  • Google Apps Integration
  • Email Integration
  • Scheduling
  • Call Recording
  • External Integrations
  • API
  • Contact Management

Features:

  • Call Disposition
  • Call Tracking
  • Notifications
  • API
  • Email Integration
  • Contact Management
  • Call Recording
  • External Integrations
  • Click-to-Dial
  • Chat
  • Softphone

Features:

  • Click-to-Dial
  • Dashboard
  • Batch Permissions & Access
  • Data Export
  • Chat
  • History/Version Control
  • Scheduling
  • Call Recording
  • External Integrations
  • Multi-User
  • Notifications
  • API

Summary:

  • Hosted PBX

  • Multi-level Interactive Voice Response (IVR)

  • User Templates

  • Call Reports

  • Directory of Employee Names

  • Answering Rules

  • Call Recording

  • Call Park

  • Video Conferencing

  • Audio Conferencing

Summary:

  • Phone Number & Virtual Extension

  • Unlimited Internet Fax

  • Media Storage

  • Virtual Office Analytics Essentials

  • Business SMS

  • Instant Messaging & Presence

  • Voicemail

Summary:

  • Instant messaging.

  • Video communications.

  • Visual Collaboration: screenshare, real-time annotations, video pointer, file sharing.

  • Plugin-Free: WebRTC technology, 100% web-based communication experience.

  • Web APIs enabling easy integration within any technical environment.

  • Multi-Device: experience Apizee solutions seamlessly on laptops, smartphones, tablets and wearables.

  • SIP connectivity.

  • Customisation.

  • On-premise deployment in option.

X2 Edition

$25.00
1 user(s) / month
Included in plan:
  • Phone Number & Virtual Extension
  • Unlimited Calling Zone: 14 Countries
  • Unlimited Internet Fax i
  • Media Storage: 1GB
  • Mobile & Desktop Apps
  • Virtual Office Analytics Essentials
  • Business SMS
  • Instant Messaging & Presence
  • Voicemail
  • HD Voice
  • Secure Voice
  • Single Sign On
  • Audio & Video Conferencing with Meetings: 5 Participants
  • Salesforce, Zendesk & Netsuite CRM Integration

X5 Edition

$35.00
1 user(s) / month
Included in plan:
  • Audio & Video Conferencing with Meetings: 25 Participants
  • Media Storage: 5GB
  • Unlimited Calling Zone: 32 Countries
  • Call Recording
  • Operator Switchboard

X8 Edition

$55.00
1 user(s) / month
Included in plan:
  • Unlimited Calling Zone: 46 Countries
  • Media Storage: 10GB
  • Audio & Video Conferencing with Meetings: 50 Participants
  • Salesforce Analytics
  • Virtual Office Call Quality Reporting & Analytics
  • Virtual Office Analytics Supervisor
  • Inbound Contact Center
  • Outbound Contact Center
  • Contact Center Visual IVR
  • Contact Center Reporting & Analytics

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Salesforce Service Cloud, Zendesk, Skype for Business, Microsoft Dynamics CRM, Microsoft Office 365, ServiceNow, NetSuite, Zoho CRM, SugarCRM, Bullhorn CRM.

  • What is this service generally used for?
  • This is a unified communications platform.

  • Does this service offer an API?
  • Yes, we offer an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Phone, Email, Community, FAQs, Knowledge Base, Video Tutorials.

  • Who are the main user groups of this service?
  • Main users of Fuze are enterprises with 500+ employees.

  • What platforms does this service support?
  • Fuse is a web-based software, with mobile apps for Android and iOS devices.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as a business VoIP solution.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • What platforms does this service support?
  • 8x8 is a cloud-based software with Android and iOS native mobile apps.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage

  • Who are the main user groups of this service?
  • Main users of this service are medium-sized enterprises.

  • Does this service offer an API?
  • Yes, it offer API.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Does this service integrate with any other apps?
  • No, there are no integrations available.

  • What is this service generally used for?
  • Customer engagement, Customer relations, Lead generation, Customer support, Field service management, After-sales support, and Enterprise collaboration.

  • What platforms does this service support?
  • OS : Windows, Mac, Android, iOS
    Browsers: Google Chrome, Firefox, Opera, Internet explorer, Safari, Android.

  • Does this service offer an API?
  • Yes, several.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

Publisher:

Founded:
-
Based in:
Boston
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Jose
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Lannion
Employees:
11-50
Likes:
Followers:

Other:

Who uses Fuze Voice
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, German, Spanish, Dutch, English
Regional Restrictions:
No restrictions.

Other:

Who uses 8x8
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Apizee
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Italian, French, Spanish, English
Regional Restrictions:
No restrictions.
Back to top