Compare Fuze Collaboration vs Hubgets vs MessageBird

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82%
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68%
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Fuze Collaboration screenshot view 4 more Hubgets screenshot view 3 more MessageBird screenshot view 2 more

Software Description:

Fuze developed a solution that addresses multiple communication needs: contact center, audio conferencing, webinars, web conferencing, instant messaging, group chat, video conferencing, and content sharing. The platform can be accessed anytime and from any device across the entire organization.

Except for communication, Fuze does an excellent job on the project collaboration field. It empowers workforce engagement and improves productivity by making work more flexible, more accessible, and more adaptable to new technologies. The feature that helps collaborate more efficient is the real-time content distribution of an instant file, screen and application sharing.

Users can make the most of the Fuze's technology for easier internal and external communication. The platform relies on business-class voice-over-IP (VoIP) private branch exchange (PBX) system, with high-definition audio and web video conferencing possibilities along with intelligent call center. When it comes to security, the system is HIPAA, SSAE16 SOC1 Type II, and SSAE16 SOC2 Type I compliant.

Software Description:

Our mission is to improve the way people communicate at work. Lots of companies are already migrating to instant messaging and other fast communication methods, but they are still up against many challenges. One of the toughest is that people find it harder to focus due to constant interruptions. As an instant messaging user, you get messages every minute. Such interruptions, which many times are wrapped up in "nice" notifications, kill productivity and frustrate people a lot. So, even though it solves many workplace needs, instant communication poses a great risk - making your team feel disconnected and unhappy.

We want to help every team member find a balance between instant and focus. Hubgets uses artificial intelligence to learn about each user's communication behavior and acts based on the Happiness Index it computes. We care about each person, every minute, in order to make the whole team more productive. Knowledge is indexed and organized, so basically any team using Hubgets will naturally accumulate experience that can be easily exchanged.

Page by Hubgets takes care of customer communication flows too. Page is like a web business card available for every team member. Hubgets users don't need to give out their phone number to be reached. With Page, business partners and customers can get in touch with them in real-time on chat, voice and video. For free, without installing any software.

Hubgets is free for up to 20 users, and it takes less than 1 minute to create your account.

Software Description:

MessageBird is on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, MessageBird connects over 15,000 enterprises to their global customers via the fastest and most reliable SMS, Voice and Chat APIs in the world.

Today MessageBird is powered by a world-class team of over 20 nationalities from offices in Amsterdam, San Francisco, Singapore, Sydney, London, Hamburg, and Shanghai. In October 2017 MessageBird announced a $60M Series A funding led by Accel, marking the largest Series A raised by any European software company or Y Combinator graduate to date.

Features:

  • Google Apps Integration
  • Email Integration
  • Notifications
  • Scheduling
  • External Integrations
  • API
  • Call Recording

Features:

  • Softphone
  • Chat
  • File Sharing
  • File Transfer
  • Click-to-Dial
  • Call Disposition
  • Call Tracking
  • External Integrations
  • Contact Management
  • Contact Sharing
  • Call Recording
  • Multi-User
  • Notifications
  • API

Features:

  • Dashboard
  • Call Tracking
  • Call Recording
  • Chat
  • Scheduling
  • Contact Management
  • Email Integration
  • Multi-User
  • Password & Access Management
  • External Integrations
  • Notifications
  • 2-Factor Authentication
  • API

Summary:

  • Hosted PBX

  • Multi-level Interactive Voice Response (IVR)

  • Directory of Employee Names

  • Answering Rules

  • Call Recording

  • Video Conferencing

  • Audio Conferencing

  • Call Park

  • Message Alerts

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

FAQs:

    Does this service offer an API?
  • Yes, it offers API.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zendesk, Office365, Skype for business, Outlook, Gmail, Google Calendar, Dropbox, SharePoint, OneDrive, Box, Adobe, Google Drive.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Help Center, Phone Support.

  • Who are the main user groups of this service?
  • Fuze targets the enterprise market, for enabling closer collaboration between teams at different branch offices or in different departments.

  • What is this service generally used for?
  • It is generally used as a unified communication and collaboration platform.

  • What platforms does this service support?
  • Fuze is a cloud-based platform.

  • What are some applications this service is commonly used in tandem with?
  • Fuze is used in tandem with a large range of popular business and productivity platforms, including Salesforce, Google G Suite, Microsoft Outlook.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Hubgets provides customer support via email and an online community called Ask HUG!

  • What platforms does this service support?
  • Native iOS app, Windows desktop app, Mac desktop app, browser-based.

  • What is this service generally used for?
  • Life is short and frustration at work can be very damaging. Hubgets is a communication framework, all features converging to make teams happier. When properly managed, a happy team is able to deliver much more than one stalled by frustration.

  • Does this service offer an API?
  • Yes.

FAQs:

    Does this service offer an API?
  • Yes, MessageBird offers REST APIs for SMS, Voice, Chat, Number Lookup, and 2FA.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • Who are the main user groups of this service?
  • Enterprises looking to reach their customers around the world.

  • What is this service generally used for?
  • Two factor authentication, customer support, customer service, notifications, alerts, marketing, promotions, customer feedback.

Publisher:

Founded:
2006
Based in:
Boston
Employees:
501-1000
Likes:
22.8k
Followers:
9.41k

Publisher:

Founded:
-
Based in:
Wilmington
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Fuze Collaboration
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
German, English, French, Spanish, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses Hubgets
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses MessageBird
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
German, English, French, Spanish, Dutch
Regional Restrictions:
No restrictions.
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