Compare Fuze Collaboration vs FullContact vs Jive Communications

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Crozscore:

83%
what is this?
80%
43%
no significant changes

Crozscore:

84%
what is this?
71%
48%
no significant changes

Crozscore:

93%
what is this?
94%
48%
no significant changes
Fuze Collaboration screenshot view 4 more FullContact  screenshot Jive Communications screenshot

Software Description:

Fuze developed a solution that addresses multiple communication needs: contact center, audio conferencing, webinars, web conferencing, instant messaging, group chat, video conferencing, and content sharing. The platform can be accessed anytime and from any device across the entire organization.

Except for communication, Fuze does an excellent job on the project collaboration field. It empowers workforce engagement and improves productivity by making work more flexible, more accessible, and more adaptable to new technologies. The feature that helps collaborate more efficient is the real-time content distribution of an instant file, screen and application sharing.

Users can make the most of the Fuze's technology for easier internal and external communication. The platform relies on business-class voice-over-IP (VoIP) private branch exchange (PBX) system, with high-definition audio and web video conferencing possibilities along with intelligent call center. When it comes to security, the system is HIPAA, SSAE16 SOC1 Type II, and SSAE16 SOC2 Type I compliant.

Software Description:

FullContact is a cloud-based address book. With these apps, you can unify your contracts across multiple accounts (iCloud, Outlook, Gmail, etc.) to create one single source of truth. FullContact also takes the hassle out of contact management by deduplicating contacts when they appear multiple times and enriching contact profiles by adding social and company insights.

Your address book is available everywhere with FullContact through mobile apps (iOS and Android), a web app, a Mac app, and an extension for Google Chrome that works alongside Gmail and Inbox by Gmail.

Software Description:

Jive provides cloud-based phone systems and Unified Communications services. Jive’s customers include high-growth businesses and public sector institutions needing a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive’s cloud architecture offers an integrated, seamless experience that provides richer context and creates more efficient connections between co-workers and clients. Jive’s cloud delivery model ensures that each organization always has the latest technology, features, and applications—making Jive the last phone system you’ll ever need.

Features:

  • Google Apps Integration
  • Email Integration
  • Notifications
  • Scheduling
  • External Integrations
  • API
  • Call Recording

Features:

  • Contact Management
  • Contact Sharing
  • Customer Management
  • Notifications
  • External Integrations
  • API
  • Data Export
  • Data Import
  • Email Integration

Features:

  • SMS
  • Custom Data Forms
  • Calendar Management
  • Project Management
  • Google Apps Integration
  • Email Integration
  • 2-Factor Authentication
  • Call Disposition
  • History/Version Control
  • API
  • Multi-User
  • External Integrations
  • Notifications
  • Contact Sharing
  • Contact Management
  • Call Recording
  • Call Tracking
  • Softphone
  • Click-to-Dial
  • Chat
  • Scheduling

Summary:

  • Hosted PBX

  • Multi-level Interactive Voice Response (IVR)

  • Directory of Employee Names

  • Answering Rules

  • Call Recording

  • Video Conferencing

  • Audio Conferencing

  • Call Park

  • Message Alerts

Summary:

  • Contact management.

  • Address book unification.

  • Enriched contact profiles with social and company data.

  • Share contacts with team members.

Summary:

  • Build a call flow within minutes using Jive's intuitive Dial Plan Editor.

  • Jive Video enables real-time collaboration and improves decision making.

  • Jive Contact Center delivers a broad set of features and real-time reports.

  • Jive Voice lets you enjoy all-inclusive features like unlimited voicemail boxes.

  • With Jive Voice and Find Me/Follow Me you don't ever have to miss a call again.

Basic

Free
Included in plan:
  • Sync with 1 account
  • Store 1K contacts
  • 10 free business card scans

Premium

$9.99
1 user(s) / month
Included in plan:
  • Sync with 5 accounts
  • Store 25K contacts
  • 50 business card scan/month

Teams

$12.99
1 user(s) / month
Included in plan:
  • Everything from Premium
  • 14 day free trial
  • Contact sharing

FAQs:

    Does this service offer an API?
  • Yes, it offers API.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zendesk, Office365, Skype for business, Outlook, Gmail, Google Calendar, Dropbox, SharePoint, OneDrive, Box, Adobe, Google Drive.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Help Center, Phone Support.

  • Who are the main user groups of this service?
  • Fuze targets the enterprise market, for enabling closer collaboration between teams at different branch offices or in different departments.

  • What is this service generally used for?
  • It is generally used as a unified communication and collaboration platform.

  • What platforms does this service support?
  • Fuze is a cloud-based platform.

  • What are some applications this service is commonly used in tandem with?
  • Fuze is used in tandem with a large range of popular business and productivity platforms, including Salesforce, Google G Suite, Microsoft Outlook.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • We offer a teams specific plan that has additional contact sharing functionality.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a knowledge base and a team of Customer Success Managers to assist you.

  • Does this service integrate with any other apps?
  • Yes! We integrate with multiple apps such as Zapier. Visit our Integrations page to learn more.

FAQs:

    Does this service offer an API?
  • Yes!

  • Who are the main user groups of this service?
  • Jive’s customers include high-growth businesses and public sector institutions.

  • Does this service offer guides, tutorials and or customer support?
  • 24/7 customer support

  • What is this service generally used for?
  • Businesses in need of a scalable platform that is more flexible and cost-effective than their existing legacy systems. Jive will be your first and last phone system!

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes!

Publisher:

Founded:
2006
Based in:
Boston
Employees:
501-1000
Likes:
Followers:
9.7k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
14k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Fuze Collaboration
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
German, English, Dutch, French, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses FullContact
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Jive Communications
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Portuguese, Spanish
Regional Restrictions:
No restrictions.
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