Compare Fuze Collaboration vs BroadSoft vs Aritic Mail

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Crozscore:

82%
what is this?
80%
42%
no significant changes

Crozscore:

85%
what is this?
100%
45%
interest falling

Crozscore:

80%
what is this?
100%
36%
no significant changes
Fuze Collaboration screenshot view 4 more BroadSoft screenshot view 5 more Aritic Mail screenshot view 4 more

Software Description:

Fuze developed a solution that addresses multiple communication needs: contact center, audio conferencing, webinars, web conferencing, instant messaging, group chat, video conferencing, and content sharing. The platform can be accessed anytime and from any device across the entire organization.

Except for communication, Fuze does an excellent job on the project collaboration field. It empowers workforce engagement and improves productivity by making work more flexible, more accessible, and more adaptable to new technologies. The feature that helps collaborate more efficient is the real-time content distribution of an instant file, screen and application sharing.

Users can make the most of the Fuze's technology for easier internal and external communication. The platform relies on business-class voice-over-IP (VoIP) private branch exchange (PBX) system, with high-definition audio and web video conferencing possibilities along with intelligent call center. When it comes to security, the system is HIPAA, SSAE16 SOC1 Type II, and SSAE16 SOC2 Type I compliant.

Software Description:

BroadSoft is one of the world's biggest Unified Communication providers that offers a cloud-based UCaaS solution. The platform enables service providers to offer advanced communications systems to UC providers (25 of the world’s 30 top service providers across 80 countries), as well as to end users.

The service boasts quick deployment and availability of support, which led to the fast acceptance by clients that only used basic telephony functionalities. In general, BroadSoft provides HD video, voice, messaging, screen sharing, file sharing and conferencing in a single cloud software.

The platform easily integrates with user's existing business applications and offers native mobile apps for Android and iOS devices. That way, BroadSoft creates an improved workplace with omnichannel collaboration from the office or on-the-move.

Software Description:

Aritic Mail is a reliable email delivery platform exclusively designed for Developers and System Integrators to send transactional emails with the Fastest Delivery, High Availability, Auto Scalability and Easy Integration. It supports both the SMTP and REST API methods to send emails and support additional features like Webhooks, Reputation Managment, IP Throttling, Email Journaling and much more

Features:

  • Google Apps Integration
  • Email Integration
  • Notifications
  • Scheduling
  • External Integrations
  • API
  • Call Recording

Features:

  • Click-to-Dial
  • Call Tracking
  • Notifications
  • API
  • Contact Management
  • Email Integration
  • 2-Factor Authentication
  • Google Apps Integration
  • Chat
  • External Integrations
  • Call Recording

Features:

  • Conversion Tracking
  • PayPal
  • Dashboard
  • Google Apps Integration
  • Multi-User
  • Marketing Automation
  • Email Integration
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Notifications
  • API

Summary:

  • Hosted PBX

  • Multi-level Interactive Voice Response (IVR)

  • Directory of Employee Names

  • Answering Rules

  • Call Recording

  • Video Conferencing

  • Audio Conferencing

  • Call Park

  • Message Alerts

Summary:

  • Omni-channel customer interactions

  • Unified communications built in to facilitate collaboration

  • Predictive analytics-based routing to match each customer with the best agent

  • Built in IVR

  • Skills-based routing

  • Real-time and historical reporting

  • Call recording

  • Performance analytics

  • Messaging

  • Screen Sharing

Summary:

  • Reputation Management feature to monitor domain and IP reputations

  • Easy integration with major programming languages PHP, Java, .Net, Ruby and many more

  • Provides analytical dashboard with raw log access for development and advanced troubleshooting

  • Dedicate IP and Pool supported

  • In built SPAM filter, DNS troubleshooter and Email queue management

  • Supports multiple Sending domains and SMTP/ API credentials

  • Open and Click tracking supported

  • Fastest delivery server developed for real-time email delivery requirements

First 10k emails

Free
Included in plan:
  • All Features

25,000 Emails

$29.00
1 user(s) / month
Included in plan:
  • All Features

FAQs:

    Does this service offer an API?
  • Yes, it offers API.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce, Zendesk, Office365, Skype for business, Outlook, Gmail, Google Calendar, Dropbox, SharePoint, OneDrive, Box, Adobe, Google Drive.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Help Center, Phone Support.

  • Who are the main user groups of this service?
  • Fuze targets the enterprise market, for enabling closer collaboration between teams at different branch offices or in different departments.

  • What is this service generally used for?
  • It is generally used as a unified communication and collaboration platform.

  • What platforms does this service support?
  • Fuze is a cloud-based platform.

  • What are some applications this service is commonly used in tandem with?
  • Fuze is used in tandem with a large range of popular business and productivity platforms, including Salesforce, Google G Suite, Microsoft Outlook.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • BroadSoft offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Training, Knowledge Base.

  • Does this service integrate with any other apps?
  • Integrations: G Suite, Salesforce, Microsoft Office, Box, Twitter, Oracle.

  • What is this service generally used for?
  • This service is generally used as unified communications as a service (UCaaS) platform.

  • What platforms does this service support?
  • Web-based, Android, iOS.

  • Who are the main user groups of this service?
  • Users of BroadSoft are SMEs and large enterprises.

FAQs:

    Does this service integrate with any other apps?
  • It can be integrated with all the applications support SMTP and REST/API methods sending emails

  • What are some applications this service is commonly used in tandem with?
  • E-commerce, Support System, and Sale/Marketing automation tools

    Zend
    Symfony
    Ruby on Rails
    Laravel
    Codeigniter
    sugarCRM
    Zendesk
    Outlook
    Microsoft Exchange server
    Exim4
    Sendmail
    Postfix
    SSMTP
    Micrsoft IIS
    Apple Mail
    Outlook
    phpBB
    MODX
    Magneto
    Joomla

  • Does this service offer guides, tutorials and or customer support?
  • Aritic Mail provides the online guide, tutorials and developer API docs for customers. The technical support team is available 24x7 over e-mail and chat. Dedicated customer success team option is available for the enterprise customers.

  • What platforms does this service support?
  • Webapps support SMTP and REST/API methods to sending emails

  • Who are the main user groups of this service?
  • Developers, IT Admin, System Integrators and Product Managers are main user groups of Aritic Mail

  • Does this service offer an API?
  • Aritic Mail transactional system supports both SMTP and REST API to manage transactional email delivery. There is an exclusive API document portal available for developers with details sample API codes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multi-user option is available only for the Enterprise customers

  • What is this service generally used for?
  • Aritic Mail is generally used for applications such as E-commerce platforms, Automation tools, CRM software, IT Desk and any application which requires communicating with users/ customers by email. It supports both SMTP/ REST API for easy integration with the application.
    • Welcome message
    • shopping-cart receipts
    • Registration emails
    • Shipment tracking
    • Payment confirmation
    • Password reminder
    • Personalized notifications
    • Purchased Receipts
    • Invoice notifications
    • Feedback emails
    • Website/app extension emails
    • Notifications emails

Publisher:

Founded:
2006
Based in:
Boston
Employees:
501-1000
Likes:
22.8k
Followers:
9.45k

Publisher:

Founded:
-
Based in:
Gaithersburg
Employees:
1001-5000
Likes:
2.08k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
102

Other:

Who uses Fuze Collaboration
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Dutch, German, Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses BroadSoft
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Aritic Mail
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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