Compare FullStory vs SurveyLegend vs UserReport

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Crozscore:

84%
what is this?
100%
45%
interest falling

Crozscore:

88%
what is this?
88%
34%
interest rising

Crozscore:

82%
what is this?
74%
39%
no significant changes
FullStory screenshot view 5 more SurveyLegend screenshot view 5 more UserReport screenshot view 3 more

Software Description:

FullStory replays users' interactions with a website or web app by recreating the document object model (DOM). An example of how it works is through rewatching the customer's interaction with a product, in order to define a support option for him.

This solution enables you to understand your customers and their behavior on your website. There are numerous situations in which it helps: The customer couldn't find the checkout button? Was there an error on the product image? Error and Dead clicks? FullStory effectively finds fundamental moments of possible user frustration.

This app is able to capture everything: clicks, keypresses, page transitions and more. It's also possible to co-browse - so customer support can solve problems in real-time, as well as to share documents, customer segments, or notes. User privacy is protected by excluding sensitive data.

Software Description:

SurveyLegend is the next generation of online surveys — engaging, platform-independent and beautiful. We empower companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys; most importantly with ease and a smile on their faces!

Now you can create great-looking surveys on your computer or tablet wherever you are, customize the look of your survey however you like, and display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag and drop, and you don't need to be a market research expert to use our tool.

It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement.

Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals.

SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and much more. You’re just a sign up away from getting your first question answered and start making insightful decisions.

Software Description:

UserReport is based on two simple tools – a survey and a feedback forum. Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve.

Free and easy to use
Installing the survey is quick and simple. Create an account, add your website and put the code snippet on your website – then sit back and watch results tick in!

Demographics
There’s no limit to what UserReport can tell you about your users. How old they are, if they have children – if they like dogs or cats. Ask away!

Net Promoter Score
NPS tells you how much users like you and what they think you can do better. With UserReport your NPS can also be broken down on demographics!

Google Analytics integration
Google Analytics tells you what users are doing on your website. UserReport tells you who they are and what they want. Join the two for valuable user insights!

Features:

  • Multi-User
  • Data Visualization
  • Notifications
  • Data Import
  • Dashboard
  • Customer Management
  • Data Export
  • External Integrations
  • API

Features:

  • Employee Engagement
  • Psychometric Testing
  • Personality Testing
  • Cognitive Testing
  • Soft Skill Testing
  • Behavioral Testing
  • Chat
  • Email Integration
  • Template Designer
  • Analytics
  • Net Promoter Score
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Multi-User
  • Data Export
  • Data Visualization
  • 360 Degree Feedback
  • Attendance Tracking
  • Employee Database
  • API
  • Employee Incentive Management
  • Feedback Management
  • Employee Onboarding
  • External Integrations
  • Lead Scoring
  • Lead Management
  • Customer Management
  • Third-Party Plugins/Add-Ons
  • Contact Management
  • Contact Sharing

Features:

  • Email Integration
  • Analytics
  • Dashboard
  • Multi-User
  • Multi-Site
  • Data Visualization
  • API
  • Data Export
  • External Integrations

Summary:

  • Capture Everything

  • Fast & Intuitive

  • Smart Frustration Detection

  • Modern Frameworks

  • Go Live

  • Click Maps

  • Inspect Mode

  • Share Segments, Notes, & More

  • Integrate With Your Favorite Apps

Summary:

    No key features associated with this application.

Summary:

  • User engagement tools, that help build better products.

  • UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve.

  • Running as an integrated part of your website or app, it enables you to have direct interaction with your users.

Free

Free
Included in plan:
  • 1,000 Monthly Sessions
  • 1 Month Retention
  • 3 User Seats
  • Session Playback
  • Omnisearch
  • Searchies
  • Identify API
  • Custom User Attributes
  • Rage Clicks
  • Dead Clicks
  • Integrations
  • Fullstory TV
  • Session Sharing

Professional

$199.00
Monthly Subscription
Included in plan:
  • 25,000 Monthly Sessions
  • 20 User Seats
  • Inspect Mode
  • Click Maps
  • Domain, IP, Geography & User Agent Blocking
  • Error Clicks
  • Javascript Console
  • Go Live
  • Reflection API
  • Export User CSV

Pro yearly (save 25 %)

$170.00
1 user(s) / year
Included in plan:
  • Real-Time Analytics
  • Share Real-Time Results
  • Filter Data
  • Top-notch Security & Encryption
  • Collect Responses on Any Device
  • URL Redirection
  • Export 1000 Responses/mo.
  • Create on Tablets & Computers
  • UNLIMITED Responses
  • 30 Pictures
  • 20 Surveys
  • Watermarked
  • "Thank You" Page

Legendary yearly (save 25%)

$780.00
1 user(s) / year
Included in plan:
  • URL Redirection
  • Enable Data Export
  • Upload Custom Backgrounds
  • Real-Time Analytics
  • UNLIMITED Responses
  • Export UNLIMITED Responses
  • Priority Email Support
  • Share Real-Time Results
  • UNLIMITED Surveys
  • Upload Logos & Add External Links
  • Phone Support
  • "Thank You" Page
  • Collect Responses on Any Device
  • UNLIMITED Pictures
  • White Label
  • Top-Notch Security & Encryption
  • Create on Tablets & Computers
  • Filter Data

Legendary monthly

$89.00
1 user(s) / month
Included in plan:
  • Upload Custom Backgrounds
  • UNLIMITED Pictures
  • Create on Tablets & Computers
  • UNLIMITED Surveys
  • Phone Support
  • Upload Logos & Add External Links
  • Collect Responses on Any Device
  • UNLIMITED Responses
  • Filter Data
  • Enable Data Export
  • Share Real-Time Results
  • Top-Notch Security & Encryption
  • Export UNLIMITED Responses
  • Priority Email Support
  • "Thank You" Page
  • White Label
  • Real-Time Analytics
  • URL Redirection

Business yearly (save 25 %)

$300.00
1 user(s) / year
Included in plan:
  • Enable Data Export
  • URL Redirection
  • Upload Custom Backgrounds
  • UNLIMITED Responses
  • Upload Logos & Add External Links
  • Collect Responses on Any Device
  • UNLIMITED Surveys
  • Filter Data
  • "Thank You" Page
  • Real-Time Analytics
  • Share Real-Time Results
  • Export 10,000 Responses/mo
  • Top-Notch Security & Encryption
  • UNLIMITED Pictures
  • Watermarked
  • Create on Tablets & Computers

Business monthly

$39.00
1 user(s) / month
Included in plan:
  • Real-Time Analytics
  • UNLIMITED Responses
  • Enable Data Export
  • Share Real-Time Results
  • Create on Tablets & Computers
  • UNLIMITED Pictures
  • Filter Data
  • Upload Logos & Add External Links
  • Collect Responses on Any Device
  • UNLIMITED Surveys
  • Top-notch Security & Encryption
  • "Thank You" Page
  • Upload Custom Backgrounds
  • Watermarked
  • Export 10,000 Responses/mo
  • URL Redirection

Pro monthly

$19.00
1 user(s) / month
Included in plan:
  • UNLIMITED Responses
  • 30 Pictures
  • 20 Surveys
  • Share Real-Time Results
  • Watermarked
  • URL Redirection
  • Export 1000 Responses/mo
  • Filter Data
  • "Thank You" Page

Starter

Free
Included in plan:
  • Real-Time Analytics
  • Collect Responses on Any Device
  • Create on Tablets & Computers
  • Ads & Watermarked
  • Top-Notch Security & Encryption
  • 3 Surveys
  • UNLIMITED Responses
  • 6 Pictures
  • No Data Export

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is a multi-user capacity offered.

  • Who are the main user groups of this service?
  • FullStory's main users are support agents amd product teams in SMEs and large enterprises.

  • Does this service integrate with any other apps?
  • Integrations: Bugsnag, Desk.com, Google Analytics Universal, Google Tag Manager (GTM), HelpScout, HipChat, Intercom, JIRA, Mixpanel, Olark, Salesforce Service Cloud & Sales Cloud, Segment, Slack, Trello, UserVoice, Zendesk, BigCommerce, Magento, Optimizely, Shopify, Squarespace, Unbounce, WordPress, WooCommerce.

  • What is this service generally used for?
  • This service is used to capture all customer experience data in one platfrom.

  • What are some applications this service is commonly used in tandem with?
  • FullStory is commonly paired with user's current support system or error tracking tools.

  • What platforms does this service support?
  • FullStory is a web-based software.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Help Center, FAQs, Knowledge Base.

  • Does this service offer an API?
  • FullStory offers JavaScript API, as well as some secure server APIs.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • SurveyLegend can be used with the following solutions: email, your web-page, Salesforce, Facebook, Twitter, LinkedIn, Google+, Google Drive, Wordpress, Joomla, Drupal, Magento, Blog and plenty more amazing web solutions.

  • What is this service generally used for?
  • SurveyLegend is generally used for listening to customer demands, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement.

    Due to our "Media gallery" question type we have become the go-to service for retailers, artists and designers of all professions when it comes to collecting feedback for designs and products.

  • Does this service offer multi-user capability (e.g. teams)?
  • SurveyLegend can be used by several users at the same time, but with the same username and password. We are developing a dashboard for managing multiuser and their roles.

  • Does this service offer an API?
  • Yes we do offer an API.

  • What platforms does this service support?
  • SurveyLegend is a modern web-app and supports all devices that have a modern browser installed on them. No need to install an app just visit the SurveyLegend site using your browser, register or login to your already existing account and enjoy our amazing survey tool.

  • Does this service integrate with any other apps?
  • SurveyLegend has a great integration to Google Drive. We also allow data export as Excel or CSV that can be used to export the raw data to any other solution on the web, making integration of data super easy and fast.

    We also offer several APIs that enable deeper integrations between SurveyLegend and other software you may use. Software like Salesforce, MailChimp, Zapier, Google and many more.

  • Who are the main user groups of this service?
  • SurveyLegend empowers companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys.

    Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals.

  • Does this service offer guides, tutorials and or customer support?
  • We offer the following support: email, live chat, telephone, forum, user guide and tutorials.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
375

Other:

Who uses FullStory
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SurveyLegend
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Afrikaans, Arabic, Bengali, Tibetan, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Fijian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Maltese, Mongolian, Maori, Malay, Nepali, Dutch, Norwegian, Panjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Samoan, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese, Xhosa
Regional Restrictions:
No restrictions.

Other:

Who uses UserReport
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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