Compare FullStory vs Recite Me vs ZOHO CRM Plus

FullStory 195 Customer Experience	Recite Me 0 Customer Experience	ZOHO CRM Plus 12 Customer Experience
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Crozscore 90% what is this? User Happiness: 90% Press Buzz: 52% User Trend: interest falling	Crozscore 82% what is this? User Happiness: 90% Press Buzz: 46% User Trend: interest rising	Crozscore 90% what is this? User Happiness: 86% Press Buzz: 69% User Trend: no significant changes
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About FullStory FullStory’s digital experience platform empowers businesses to continuously improve the digital customer experience across sites and apps. At the core of FullStory’s platform is a powerful analytics engine that connects digital interactions to the metrics that matter most to businesses. FullStory proactively surfaces top opportunities to optimize digital experience, enabling teams to understand issues, prioritize fixes, remediate bugs, and measure the impact of those changes. With FullStory, product, engineering, and UX teams can align around the customer, break down internal information silos, and achieve company objectives together—faster. The end result? A digital experience customers love.	About Recite Me Approximately one billion people globally have a disability and they can often face barriers when visiting inaccessible websites that prevent them from taking an active part in life. The same goes for people who don’t speak English as their first language. Recite Me’s innovative assistive technology makes websites accessible and inclusive through a unique range of features. This easy to use, award-winning software includes text to speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 35 text to speech voices and many other features. This innovative software benefits millions of people who currently miss out on online and mobile content; Recite works across all devices, giving everyone the opportunity to use the internet the way it is intended.	About ZOHO CRM Plus Zoho CRM Plus is a unified customer experience platform that brings together customer service, visitor tracking, intelligent chatbots, email marketing, social media, surveys, project management, cross-functional analytics, and an exclusive email client for salespeople—all built around CRM. It effectively eliminates data silos and improves team collaboration to deliver enhanced customer experiences.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score
Summary Capture Everything Fast & Intuitive Smart Frustration Detection Modern Frameworks Go Live Click Maps Inspect Mode Share Segments, Notes, & More Integrate With Your Favorite Apps	Summary No key features associated with this application.	Summary No key features associated with this application.
Pricing Free Free Included in plan: 1,000 Monthly Sessions 1 Month Retention 3 User Seats Session Playback Omnisearch Searchies Identify API Custom User Attributes Rage Clicks Dead Clicks Integrations Fullstory TV Session Sharing FullStory for Business Annual Platform Fee Included in plan: 100,000 sessions 20 User Seats Inspect Mode Click Maps Domain, IP, Geography & User Agent Blocking Error Clicks Javascript Console Go Live Reflection API Export User CSV		Pricing Basic $57.00 1 user(s) / month Included in plan: Omnicahnnel Engagement inter-team communication https://www.zoho.com/crm/crmplus/complete-feature-list.html
FAQs What are some applications this service is commonly used in tandem with? FullStory is commonly paired with user's current support system or error monitoring tools. Does this service offer multi-user capability (e.g. teams)? Yes, there is a multi-user capacity offered. Who are the main user groups of this service? FullStory's main users are support agents amd product teams in SMEs and large enterprises. Does this service integrate with any other apps? Integrations: Bugsnag, Desk.com, Google Analytics Universal, Google Tag Manager (GTM), HelpScout, HipChat, Intercom, JIRA, Mixpanel, Olark, Salesforce Service Cloud & Sales Cloud, Segment, Slack, Trello, UserVoice, Zendesk, BigCommerce, Magento, Optimizely, Shopify, Squarespace, Unbounce, WordPress, WooCommerce. What is this service generally used for? This service is used to capture all customer experience data in one platform. What platforms does this service support? FullStory is a web-based software. Does this service offer guides, tutorials and or customer support? Support: Online Support, Help Center, FAQs, Knowledge Base. Does this service offer an API? FullStory offers JavaScript API, as well as some secure server APIs.	FAQs No FAQs associated with this application.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 4.95k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 2.88k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses FullStory Startups SMEs Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses Recite Me Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Languages: Arabic, Bulgarian, Czech, Welsh, Danish, German, Greek, English, Estonian, Chinese, Ukrainian, Turkish, Swedish, Spanish, Russian, Portuguese, Polish, Latvian, Croatian Regional Restrictions: No restrictions.	Other Who uses ZOHO CRM Plus SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English Regional Restrictions: No restrictions.