FullStory’s digital experience platform empowers businesses to continuously improve the digital customer experience across sites and apps.
At the core of FullStory’s platform is a powerful analytics engine that connects digital interactions to the metrics that matter most to businesses. FullStory proactively surfaces top opportunities to optimize digital experience, enabling teams to understand issues, prioritize fixes, remediate bugs, and measure the impact of those changes.
With FullStory, product, engineering, and UX teams can align around the customer, break down internal information silos, and achieve company objectives together—faster. The end result? A digital experience customers love.
About WalkMe
WalkMe significantly clarifies the online user experience, operating as a Digital Adoption Platform (DAP) for class guidance, engagement, insights, and automation. With its help, sales and user experience managers are able to create better customer experience on their websites.
The platform provides on-screen sequences creation tools and automated tip balloons called “Walk-thrus” that are used for establishing interaction with customers. They can be used to guide new visitors, lead them through support queries, or promote new functions.It is also possible to insert content into walkthroughs including videos, articles and more.
WalkMe is powered by Artificial Intelligence learning capacity, which algorithms streamline digital adoption so it is possible to perform exact audience segmentation. The right visitors receive the right information at the right time. Other benefits of this solution include data integrity improvement, better employee productivity, increased software proficiency, and simpler CRM onboarding.
About Recite Me
Approximately one billion people globally have a disability and they can often face barriers when visiting inaccessible websites that prevent them from taking an active part in life. The same goes for people who don’t speak English as their first language.
Recite Me’s innovative assistive technology makes websites accessible and inclusive through a unique range of features. This easy to use, award-winning software includes text to speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 35 text to speech voices and many other features.
This innovative software benefits millions of people who currently miss out on online and mobile content; Recite works across all devices, giving everyone the opportunity to use the internet the way it is intended.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Summary
Capture Everything
Fast & Intuitive
Smart Frustration Detection
Modern Frameworks
Go Live
Click Maps
Inspect Mode
Share Segments, Notes, & More
Integrate With Your Favorite Apps
Summary
Walk-Thrus
Analytics
Search Widget
Training
Cross Browser Support
Segmentation Center
Multi-Language Support
Design Customization
Screen Size Optimization
User Management
Summary
No key features associated with this application.
Pricing
Free
Free
Included in plan:
1,000 Monthly Sessions
1 Month Retention
3 User Seats
Session Playback
Omnisearch
Searchies
Identify API
Custom User Attributes
Rage Clicks
Dead Clicks
Integrations
Fullstory TV
Session Sharing
FullStory for Business
Annual Platform Fee
Included in plan:
100,000 sessions
20 User Seats
Inspect Mode
Click Maps
Domain, IP, Geography & User Agent Blocking
Error Clicks
Javascript Console
Go Live
Reflection API
Export User CSV
Pricing
Free Plan
Free
Included in plan:
3 Walk-Thrus
Up to 5 Steps Per Walk-Thru
300 Assists Per Month
Basic Online Support
FAQs
What are some applications this service is commonly used in tandem with?
FullStory is commonly paired with user's current support system or error monitoring tools.
Does this service offer multi-user capability (e.g. teams)?
Yes, there is a multi-user capacity offered.
Who are the main user groups of this service?
FullStory's main users are support agents amd product teams in SMEs and large enterprises.
Does this service integrate with any other apps?
Integrations: Bugsnag, Desk.com, Google Analytics Universal, Google Tag Manager (GTM), HelpScout, HipChat, Intercom, JIRA, Mixpanel, Olark, Salesforce Service Cloud & Sales Cloud, Segment, Slack, Trello, UserVoice, Zendesk, BigCommerce, Magento, Optimizely, Shopify, Squarespace, Unbounce, WordPress, WooCommerce.
What is this service generally used for?
This service is used to capture all customer experience data in one platform.
What platforms does this service support?
FullStory is a web-based software.
Does this service offer guides, tutorials and or customer support?
Support: Online Support, Help Center, FAQs, Knowledge Base.
Does this service offer an API?
FullStory offers JavaScript API, as well as some secure server APIs.
FAQs
Who are the main user groups of this service?
Users of WalkMe are Enterprises, SMBs, Startups, Non-Profit Organizations, Government.
What platforms does this service support?
Deployment options of WalkMe are: SaaS and Self-Hosted.
What is this service generally used for?
This service is generally used as a Digital Adoption Platform (DAP).
Does this service offer guides, tutorials and or customer support?
We have a small team of dedicated Customer Experience software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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