FullStory’s digital experience platform empowers businesses to continuously improve the digital customer experience across sites and apps.
At the core of FullStory’s platform is a powerful analytics engine that connects digital interactions to the metrics that matter most to businesses. FullStory proactively surfaces top opportunities to optimize digital experience, enabling teams to understand issues, prioritize fixes, remediate bugs, and measure the impact of those changes.
With FullStory, product, engineering, and UX teams can align around the customer, break down internal information silos, and achieve company objectives together—faster. The end result? A digital experience customers love.
About Waitwhile
Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times, and keeping everyone informed via SMS and email. Plus, it comes with a powerful API to integrate with. Forever free to use for 100 guests per month.
Features include:
Easy to use waitlist - Manage your waitlist on any device, even without WiFi.
Smart messaging - Keep customers informed about their place in line via SMS and emails.
Check-in kiosk - Let customers sign up for your waitlist - online or in your store.
TV screen waitlist - Show your waitlist on the big screen to keep everyone informed.
Customer insights - Capture all your customer visits automatically. Send a campaign to frequent visitors or re-engage old ones.
Online scheduling - Let customers schedule bookings and sync appointments with waitlist automatically.
Wait time & analytics - Get accurate wait times and learn about your visit trends to improve your operations.
API and integrations - Build with our flexible API or use ready-made integrations with 1000+ services.
About Recite Me
Approximately one billion people globally have a disability and they can often face barriers when visiting inaccessible websites that prevent them from taking an active part in life. The same goes for people who don’t speak English as their first language.
Recite Me’s innovative assistive technology makes websites accessible and inclusive through a unique range of features. This easy to use, award-winning software includes text to speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 35 text to speech voices and many other features.
This innovative software benefits millions of people who currently miss out on online and mobile content; Recite works across all devices, giving everyone the opportunity to use the internet the way it is intended.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Click-to-Dial
Net Promoter Score
Summary
Capture Everything
Fast & Intuitive
Smart Frustration Detection
Modern Frameworks
Go Live
Click Maps
Inspect Mode
Share Segments, Notes, & More
Integrate With Your Favorite Apps
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Pricing
Free
Free
Included in plan:
1,000 Monthly Sessions
1 Month Retention
3 User Seats
Session Playback
Omnisearch
Searchies
Identify API
Custom User Attributes
Rage Clicks
Dead Clicks
Integrations
Fullstory TV
Session Sharing
FullStory for Business
Annual Platform Fee
Included in plan:
100,000 sessions
20 User Seats
Inspect Mode
Click Maps
Domain, IP, Geography & User Agent Blocking
Error Clicks
Javascript Console
Go Live
Reflection API
Export User CSV
Pricing
Free
Free
Included in plan:
Up to 100 waitlisted guest parties per month
Upgrade to another plan anytime
Customizable SMS and email alerts
Waitlist modified to your needs
Assign staff and services
Smart wait time estimation
Public waitlist and Check-in Station
Customer CRM
Analytics and Statistics
Real-time updates
Starter
$59.00
1 user(s) / month
Included in plan:
Up to 1k waitlisted guest parties per month
Everything in free
Multiple waitlists and locations
Bookings and scheduling
Add team members
Add your logo and design
Email and chat support
1:1 help to get started
Business
$159.00
1 user(s) / month
Included in plan:
Up to 10k waitlisted guest parties per month
Everything in starter
Export customer data
Phone support
Daily backups
Whitelabel branding
Enterprise
1 user(s) / month
Included in plan:
Infinite guests
Everything in business
More support
Product training
Tailor-made features
Audit logs
Data anonymization
Service level agreement (SLA)
FAQs
What are some applications this service is commonly used in tandem with?
FullStory is commonly paired with user's current support system or error monitoring tools.
Does this service offer multi-user capability (e.g. teams)?
Yes, there is a multi-user capacity offered.
Who are the main user groups of this service?
FullStory's main users are support agents amd product teams in SMEs and large enterprises.
Does this service integrate with any other apps?
Integrations: Bugsnag, Desk.com, Google Analytics Universal, Google Tag Manager (GTM), HelpScout, HipChat, Intercom, JIRA, Mixpanel, Olark, Salesforce Service Cloud & Sales Cloud, Segment, Slack, Trello, UserVoice, Zendesk, BigCommerce, Magento, Optimizely, Shopify, Squarespace, Unbounce, WordPress, WooCommerce.
What is this service generally used for?
This service is used to capture all customer experience data in one platform.
What platforms does this service support?
FullStory is a web-based software.
Does this service offer guides, tutorials and or customer support?
Support: Online Support, Help Center, FAQs, Knowledge Base.
Does this service offer an API?
FullStory offers JavaScript API, as well as some secure server APIs.
FAQs
Does this service integrate with any other apps?
1000+ apps including Salesforce, Slack, Google Sheets, MailChimp, Square and SurveyMonkey.
Who are the main user groups of this service?
App
Automotive
Bar & Nightclub
Beauty salon
Cafe
Doctor & Hospital
Entertainment
Events
Hair & Barber
Training & Gym
Housing & Lodging
IT Service
Logistics
Rentals
Restaurant
School & University
Spa & Massage
Store & Retail
Does this service offer an API?
Yes.
Does this service offer guides, tutorials and or customer support?
Yes.
What platforms does this service support?
Web, iOS and Android.
Does this service offer multi-user capability (e.g. teams)?
Yes.
What is this service generally used for?
Whether you're a restaurant, beauty salon, retailer or event organizer, Waitwhile gives you a smart and simple waitlist with customizable SMS alerts. It's about time to make your customers happier and your business run smoother.
What are some applications this service is commonly used in tandem with?
We have a small team of dedicated Customer Experience software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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