Compare FullStory vs Lodgify

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Crozscore:

84%
what is this?
100%
45%
no significant changes

Crozscore:

81%
what is this?
60%
47%
interest rising
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Software Description:

FullStory replays users' interactions with a website or web app by recreating the document object model (DOM). An example of how it works is through rewatching the customer's interaction with a product, in order to define a support option for him.

This solution enables you to understand your customers and their behavior on your website. There are numerous situations in which it helps: The customer couldn't find the checkout button? Was there an error on the product image? Error and Dead clicks? FullStory effectively finds fundamental moments of possible user frustration.

This app is able to capture everything: clicks, keypresses, page transitions and more. It's also possible to co-browse - so customer support can solve problems in real-time, as well as to share documents, customer segments, or notes. User privacy is protected by excluding sensitive data.

Software Description:

Lodgify’s innovative software empowers vacation rental owners to create their own mobile-ready website with a booking engine, manage reservations and sync external calendars.

Any vacation rental owner or manager can easily create their own mobile-ready website, complete with a "Book Now" button using Lodgify. Its integrated channel manager and reservation system allow for seamless management of bookings and availability, with effortless calendar synchronization across all your external vacation rental listings.

Lodgify aims to help small vacation rental business owners and managers to expand their business using accessible website building technology, without any coding skills or web expertise. Lodgify was founded in 2012 and its HQ is based in Barcelona, Spain.

Features:

  • Multi-User
  • Data Visualization
  • Notifications
  • Data Import
  • Dashboard
  • Customer Management
  • Data Export
  • External Integrations
  • API

Features:

  • Calendar Management
  • API
  • Dashboard

Summary:

  • Capture Everything

  • Fast & Intuitive

  • Smart Frustration Detection

  • Modern Frameworks

  • Go Live

  • Click Maps

  • Inspect Mode

  • Share Segments, Notes, & More

  • Integrate With Your Favorite Apps

Summary:

  • Easily create Vacation Rental Websites with a Book now button

Free

Free
Included in plan:
  • 1,000 Monthly Sessions
  • 1 Month Retention
  • 3 User Seats
  • Session Playback
  • Omnisearch
  • Searchies
  • Identify API
  • Custom User Attributes
  • Rage Clicks
  • Dead Clicks
  • Integrations
  • Fullstory TV
  • Session Sharing

Professional

$199.00
Monthly Subscription
Included in plan:
  • 25,000 Monthly Sessions
  • 20 User Seats
  • Inspect Mode
  • Click Maps
  • Domain, IP, Geography & User Agent Blocking
  • Error Clicks
  • Javascript Console
  • Go Live
  • Reflection API
  • Export User CSV

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is a multi-user capacity offered.

  • Who are the main user groups of this service?
  • FullStory's main users are support agents amd product teams in SMEs and large enterprises.

  • Does this service integrate with any other apps?
  • Integrations: Bugsnag, Desk.com, Google Analytics Universal, Google Tag Manager (GTM), HelpScout, HipChat, Intercom, JIRA, Mixpanel, Olark, Salesforce Service Cloud & Sales Cloud, Segment, Slack, Trello, UserVoice, Zendesk, BigCommerce, Magento, Optimizely, Shopify, Squarespace, Unbounce, WordPress, WooCommerce.

  • What is this service generally used for?
  • This service is used to capture all customer experience data in one platfrom.

  • What are some applications this service is commonly used in tandem with?
  • FullStory is commonly paired with user's current support system or error tracking tools.

  • What platforms does this service support?
  • FullStory is a web-based software.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Help Center, FAQs, Knowledge Base.

  • Does this service offer an API?
  • FullStory offers JavaScript API, as well as some secure server APIs.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
3.24k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses FullStory
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Lodgify
  • Personal
  • Startups
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
German, Italian, Spanish, English
Regional Restrictions:
No restrictions.
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