Compare Fulcrum vs bpm'online service vs Integrator

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80%
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Crozscore:

84%
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Fulcrum screenshot view 2 more bpm'online service screenshot view 1 more Integrator screenshot view 3 more

Software Description:

Design your forms using the intuitive, web-based drag-and-drop designer and deploy to your mobile workforce for gathering information like text, photos, SpatialVideo, SpatialAudio, signatures, barcodes, GPS Location, and more.

Fulcrum can record whatever you need from the field with full support for offline data collection and mapping (from asset management and inventory to environmental observations, field audits, and inspections).

Access your live data feed for real time mapping or export your data and attachments in a variety of standard formats for further analysis. Fulcrum can be used as a standalone location-based data collection platform or integrated with existing services such as GIS and asset management systems.

Software Description:

Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management. The best choice for medium and large companies looking to deliver high-level service across multiple communication channels. A rich set of out-of-the-box processes allows managing customer requests and automating service operations by following pre-defined processes for customer care excellence.

Сustomer center

The best fit for companies that are looking to manage omni-channel communications.

Service enterprise

The best choice for medium and large companies looking to deliver high-level service across multiple communication channels

Features:

  • Product Features
  • 360° customer view
  • Case management
  • Problem management
  • Service catalogue management
  • Knowledge management
  • Service level agreement
  • Feedback management
  • Omni-channel communications
  • Field service
  • Customer portal
  • ITIL processe

Software Description:

Etlworks Integrator is a powerful and easy-to-use cloud data integration service that can work with structured and semi-structured data of any type and size. Users can create and execute very complex data integration scenarios in no time, right in the browser, using intuitive drag and drop interface. Also, Integrator is a full blown Enterprise Service Bus, so users can easily build data integration APIs. Etlworks Integrator supports unique data integration scenarios, typically requiring a specialized set of tools and costing a fortune to implement, such as: data synchronization, HL7 transformations, direct data upload into the online data-warehouses such as Snowflake, and many others.

Features:

Features:

  • Project Management
  • Inventory Tracking
  • Supplier Management
  • Scheduling
  • Calendar Management
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Lead Management
  • Lead Scoring
  • Data Export
  • Data Import
  • Batch Permissions & Access
  • Data Visualization
  • External Integrations
  • Contact Management
  • API
  • Email Integration
  • Contact Sharing

Features:

  • Stripe
  • External Integrations
  • Data Mining
  • Analytics
  • Calendar Management
  • Dashboard
  • Scheduling
  • Multi-User
  • Lead Scoring
  • Lead Management
  • Third-Party Plugins/Add-Ons
  • Password & Access Management
  • Notifications
  • API
  • Data Visualization
  • Data Import
  • Data Export

Summary:

  • Smartphone data collection - flexible and affordable

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $0.00/month
  • Credit card required: N/A
  • Get your first month free and then choose a plan that suits your interests best.

service enterprise

$50.00
1 user(s) / month
Included in plan:
  • Unified customer database
  • Service catalogue
  • Business process management
  • Contact center
  • Service level management
  • Configuration management
  • Case management
  • Request management
  • Problem management
  • Knowledge management
  • Change management
  • Release management
  • Synchronization and integration
  • System designer
  • Omni-channel communications

customer center

$35.00
1 user(s) / month
Included in plan:
  • Unified customer database
  • Omnichannel communications
  • Service catalogue
  • Business process management
  • Contact center
  • Case management
  • Knowledge management
  • Synchronization and integration
  • System designer

Business

$500.00
per month
Included in plan:
  • Unlimited connectors
  • 1M Records/day
  • Schedule-once a minute
  • 100 scheduled flows
  • Quick Start Service
  • Standard Support
  • Shared Instance

Startup

$250.00
per month
Included in plan:
  • Unlimited connectors
  • 100K Records/day
  • Schedule-once a day
  • Shared instance
  • 10 Scheduled flows
  • Quick start service
  • Standard support

Enterprise

$750.00
per month
Included in plan:
  • 50M Records / day
  • Schedule - once a minute or real time
  • Unlimited scheduled flows
  • Unlimited connectors
  • Quick Start Service
  • Standard Support
  • Dedicated instance
  • Explorer
  • Unlimited tenants

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Of course! We have a number of tutorials and support avenues: http://fulcrumapp.com/guides/. If you have any questions we are available via email and support channels on the website.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! We have companies that have thousands of users collecting multiple projects.

  • Does this service offer an API?
  • Yes! We have a read and write API at http://fulcrumapp.com/developers/api/. Our company uses the webhook endpoint often for observing the data we collect in field.

  • Does this service integrate with any other apps?
  • Yes! It integrates with Zapier, which means that you can integrate it with hundreds of other apps, as well as ArcGIS and CartoDB. Integration is its strength. We have a team devoted to making it workflow friendly.

  • What platforms does this service support?
  • Native mobile apps - do all of your field collection on Android devices and/or iPhone/iPads.

  • Who are the main user groups of this service?
  • Users vary significantly from construction, utilities, public sector, parks, tourism, geology, universities to logistics companies. The forms are flexible so you can create a variety of different types of field surveys.

  • What is this service generally used for?
  • Collecting information in the field.

  • What are some applications this service is commonly used in tandem with?
  • CartoDB, Mapbox, Open Street Map, etc.

FAQs:

    What is this service generally used for?
  • Leverage built-in processes

    Bpm'online service offers out-of-the-box processes based on industry best practices. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
    Manage omnichannel communications

    Personalize communications with your clients using bpm’online service.

    Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.

    Engaging interface that users love

    Work is a pleasure with bpm’online service's clean and easy to use interface. The system provides effortless access to features and information regardless what device that is being used: phone, tablet or laptop. Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important.

  • Does this service offer multi-user capability (e.g. teams)?
  • Software offers multi-user capability.

  • What are some applications this service is commonly used in tandem with?
  • Twitter,
    Facebook,
    Google Contacts and Calendars,
    LDAP,
    IMAP,
    MS Exchange,
    Google Maps,
    OpenStreetMap,
    MailChimp / Mandrill

  • Does this service offer guides, tutorials and or customer support?
  • Support:

    Phone support
    Knowledge base
    Customer success management
    Academy
    Community
    ITIL/ITSM

  • Does this service offer an API?
  • Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

  • Who are the main user groups of this service?
  • Enterprises
    Mid-size companies
    Startups
    Small companies

  • What platforms does this service support?
  • Platforms: Android, iOS, Mac, Windows, Web-based.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Integrator extensive documentation is available on the website. Customer Support is included.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • The purpose of this application is to integrate third party applications, databases and services. It works with all of them, as long there is a suitable connector.

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Web applications

  • What is this service generally used for?
  • Integrator can connect to almost all relational databases, local and cloud based file storages, as well as read and write data in most common data exchange formats.

  • Who are the main user groups of this service?
  • Small to mid-size companies that do not have dedicated dev team and need a proven, automated, and agile data integration solution.

Publisher:

Founded:
2012
Based in:
Saint Petersburg
Employees:
11-50
Likes:
Followers:
2.74k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
14.3k
Followers:
2.88k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
101
Followers:

Other:

Who uses Fulcrum
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Spanish, French, Portuguese
Regional Restrictions:
No restrictions.

Other:

Who uses bpm'online service
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Hebrew, Polish, German, Russian, Italian, Spanish, French, Portuguese, Arabic, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses Integrator
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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