Compare Freshsales vs REVE Chat vs MoonMail

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74%
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48%
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Crozscore:

72%
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93%
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Crozscore:

66%
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100%
54%
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Software Description:

Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics.

Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalised sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to.

Freshsales enables direct calling with a simple click on a contact’s phone number. The solution records the entire conversation history including email conversations in one place. Users can add notes, schedule tasks, as well as make appointments. Freshsales also offers personalised welcome and voicemail messages for greeting customers.

In-depth customer insights on prospects allow users to plan relevant conversations, and keep track of touch points using the activity timeline. Freshsales collects data and segments activities based on a contact’s behaviour. Users can get perspective on leads with advanced lead scoring, and prioritises important follow-ups.

The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshsales’ drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow.

Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times.

Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000+ customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Software Description:

REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging.

It also offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics and Queuing to provide better customer service and boost sales conversions.

REVE Chat allows your business to fully customize the chat experience to suit your brand and personalize every customer interaction.

Benefits:

  • Improved sales conversions: REVE Chat enables the website visitor to chat with your support representative itself in the website for any kind of assistance. You never know, after that he or she may opt for your service which may increase sales.

  • Live chat in real-time: Real-time live conversation in the website itself can assist your customers with any kind of queries or information regarding your offerings.

  • Reduction in service cost: REVE Chat enables each of your agents to chat with multiple website visitors at one time. Apart from that, total time per interaction is also very less which reduces the necessity of extra agents.

  • Receive valuable customer feedback: It helps you to receive valuable customer feedback during and after the live support sessions which will help your company to focus on the satisfaction and requirements of customers.

  • Improved customer service: It improves the efficiency of your support team to offer real-time support in the same way your customers want.

  • Track your website visitors at ease: REVE Chat enables you to keep track on your website visitors. You can get detailed information about each of your website visitors before initiating the chat session.

Software Description:

With MoonMail users are able to create and design marketing campaigns, analyze their success and performance, as well as view reports and statistics. The solution serves medium to large corporations and aims to increase campaign speed, efficiency and transparency.

MoonMail includes a standard template library that allows users to customize and fit messages, as well as create their own template from scratch by adding images, social media icons and more using drag and drop. Users can monitor and track performance to analyze the success of their campaigns via the statistics dashboard, as well as view and compare open and click rates with past email campaigns. The dashboard is multilingual, allowing users worldwide to better understand their results.

Organizations are able to target customers based on specific attributes and traits, and create multiple lists for targeted group messages. MoonMail allows users to store an unlimited number of recipients or contacts, and provides organizations with automatic management of email unsubscribes, bounces, and complaints.

Features:

  • Google Apps Integration
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Calendar Management
  • Forecasting
  • Data Import
  • File Transfer
  • Data Export
  • Email Integration
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Scheduling
  • Dashboard
  • Contact Management

Features:

  • Multi-User
  • Dashboard
  • Scheduling

Features:

  • External Integrations
  • Scheduling
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Data Export
  • Email Integration
  • Contact Management
  • Multi-User
  • Data Import
  • Data Visualization
  • API
  • Conversion Tracking

Summary:

  • Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

  • The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

  • Users can auto-capture leads directly into Freshsales whenever a visitor completes a webform

  • Freshsales' 'enrichment' feature automatically adds social information and photos to profiles

  • The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals

Summary:

  • ProActive Chat

  • Chat Monitoring

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Visitor Analytics

Summary:

  • Unlimited Campaigns

  • Unlimited Subscribers

  • Drag and drop editor

  • Unlimited Custom Personalization tags

  • Liquid markup syntax

  • Free email list cleanup

  • DKIM & SPF Configuration

  • Real-time statistics

  • Multilingual Interface

BLOSSOM

$12.00
1 user(s) / month
Included in plan:
  • Everything in Sprout and...
  • Deal Funnel View
  • Real-time Email Tracking
  • Templates & Notifications
  • Google Calendar Integration

SPROUT

Free
Included in plan:
  • Leads, Contacts, Accounts & Deals
  • Customisable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk & Freshchat Integration

GARDEN

$25.00
1 user(s) / month
Included in plan:
  • Everything in Blossom and...
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories

ESTATE

$49.00
1 user(s) / month
Included in plan:
  • Everything in Garden and...
  • In-App Event Tracking
  • Website Events Tracking
  • Segment Integration
  • Advanced Lead Scoring

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

Free

Free
Included in plan:
  • 1 campaign per Day
  • 250 recipients per campaign
  • Store Unlimited Recipients
  • Use Our Domain as the Send Address
  • Basic Recipients Custom Fields
  • Basic Support
  • Powerful Drag’n Drop Editor
  • Advanced Signup Forms

Professional

$9.99
1 user(s) / month
Included in plan:
  • Unlimited campaigns per month
  • Unlimited recipients per campaign
  • Store unlimited recipients
  • Use any email as the sending address
  • Unlimited Recipients Custom Fields
  • Premium support
  • Powerful Drag'n Drop Editor
  • Advanced Signup Forms
  • DKIM & SPF Configuration
  • Automated Cleanup of Recipients Lists

FAQs:

    What is this service generally used for?
  • CRM
    Customer Relationship Management
    Contact Management
    Pipeline Management
    Sales Enablement
    Lead Management
    Contact Management
    Deal Management
    Email Management & Tracking
    Territory Management
    User Behaviour Tracking

  • Does this service integrate with any other apps?
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Android
    iPhone-iPad
    Mac
    Windows
    Web-based
    Mobile Web App

  • Who are the main user groups of this service?
  • SMEs
    Mid Market
    Enterprise

  • What are some applications this service is commonly used in tandem with?
  • Freshdesk

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

FAQs:

FAQs:

    Who are the main user groups of this service?
  • MoonMail is used by anyone who has a need to send email marketing campaigns. Whether you are a freelancer, marketing/design agency or enterprise you can use MoonMail as it literally scales to infinite.

  • What is this service generally used for?
  • MoonMail allows you to create and edit lists of recipients, design perfectly responsive emails, send email campaigns and track their opens and clicks.

  • Does this service integrate with any other apps?
  • Zapier and Shopify platform integration are coming soon.

  • Does this service offer an API?
  • Yes! MoonMail offers an API.

  • What platforms does this service support? (e.g. native mobile apps)
  • MoonMail is cloud solution that could be accessed through any web browser.

  • What are some applications this service is commonly used in tandem with?
  • Amazon SES/AWS, Email List Cleaning Tools, Design Tools, Google Analytics

  • Does this service offer guides, tutorials and or customer support?
  • MoonMail has a multilingual team available to support you if you need help or just want to say hi. You don’t need to have an emergency to contact the MoonMail team, which supports 10 languages (05.2017).

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, users can give an access to other MoonMail users so they can work together. Account sharing is helpful if you’re working with another person on email marketing campaigns.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
856
Followers:
1.01k

Publisher:

Founded:
-
Based in:
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Employees:
-
Likes:
2.57k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
146
Followers:

Other:

Who uses Freshsales
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses MoonMail
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish
Regional Restrictions:
No restrictions.
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