Compare Freshsales vs Less Annoying CRM vs REVE Chat

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Software Description:

Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics.

Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalised sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to.

Freshsales enables direct calling with a simple click on a contact’s phone number. The solution records the entire conversation history including email conversations in one place. Users can add notes, schedule tasks, as well as make appointments. Freshsales also offers personalised welcome and voicemail messages for greeting customers.

In-depth customer insights on prospects allow users to plan relevant conversations, and keep track of touch points using the activity timeline. Freshsales collects data and segments activities based on a contact’s behaviour. Users can get perspective on leads with advanced lead scoring, and prioritises important follow-ups.

The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshsales’ drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow.

Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times.

Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000+ customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Software Description:

If you’re a small business looking for a way to increase sales and get organized, but the CRMs you’ve tried are too complicated, Less Annoying CRM is for you. We provide everything you need to track your contacts, leads, and follow-ups without any of the extra clutter.

Less Annoying CRM is free to try for 30 days, and that includes your own dedicated CRM Coach who will help you get set up and answer any questions you have (including help importing your existing data).

Software Description:

REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging.

It also offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics and Queuing to provide better customer service and boost sales conversions.

REVE Chat allows your business to fully customize the chat experience to suit your brand and personalize every customer interaction.

Benefits:

  • Improved sales conversions: REVE Chat enables the website visitor to chat with your support representative itself in the website for any kind of assistance. You never know, after that he or she may opt for your service which may increase sales.

  • Live chat in real-time: Real-time live conversation in the website itself can assist your customers with any kind of queries or information regarding your offerings.

  • Reduction in service cost: REVE Chat enables each of your agents to chat with multiple website visitors at one time. Apart from that, total time per interaction is also very less which reduces the necessity of extra agents.

  • Receive valuable customer feedback: It helps you to receive valuable customer feedback during and after the live support sessions which will help your company to focus on the satisfaction and requirements of customers.

  • Improved customer service: It improves the efficiency of your support team to offer real-time support in the same way your customers want.

  • Track your website visitors at ease: REVE Chat enables you to keep track on your website visitors. You can get detailed information about each of your website visitors before initiating the chat session.

Features:

  • Google Apps Integration
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Calendar Management
  • Forecasting
  • Data Import
  • File Transfer
  • Data Export
  • Email Integration
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Scheduling
  • Dashboard
  • Contact Management

Features:

  • Contact Management
  • Contact Sharing
  • External Integrations
  • Batch Permissions & Access
  • File Sharing
  • 2-Factor Authentication
  • Data Visualization
  • Data Import
  • Data Export
  • Email Integration
  • API
  • Notifications
  • Project Management
  • Inventory Tracking
  • Multi-User
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Multi-User
  • Dashboard
  • Scheduling

Summary:

  • Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

  • The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

  • Users can auto-capture leads directly into Freshsales whenever a visitor completes a webform

  • Freshsales' 'enrichment' feature automatically adds social information and photos to profiles

  • The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals

Summary:

    No key features associated with this application.

Summary:

  • ProActive Chat

  • Chat Monitoring

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Visitor Analytics

BLOSSOM

$12.00
1 user(s) / month
Included in plan:
  • Everything in Sprout and...
  • Deal Funnel View
  • Real-time Email Tracking
  • Templates & Notifications
  • Google Calendar Integration

SPROUT

Free
Included in plan:
  • Leads, Contacts, Accounts & Deals
  • Customisable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk & Freshchat Integration

GARDEN

$25.00
1 user(s) / month
Included in plan:
  • Everything in Blossom and...
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories

ESTATE

$49.00
1 user(s) / month
Included in plan:
  • Everything in Garden and...
  • In-App Event Tracking
  • Website Events Tracking
  • Segment Integration
  • Advanced Lead Scoring

Pricing:

  • Starting from: $10.00/month
  • Credit card required: N/A
  • $10/user/month after a FREE 30 day trial (no credit card required)

    Unlimited Contacts - No Commitment

    When we say that we're less annoying, that applies to everything we do, including the pricing. Unlike other business software, we don't have complex pricing tiers, usage limits, long-term contracts, upfront payments, or upsells. It's just $10.00/user/month.

    You can add users, remove users, or cancel at any time. Best of all, you can use it free for 30 days to make sure you like it. The free trial is completely unlimited, so you can test absolutely everything out thoroughly before deciding if you want to subscribe. We don't even ask for your credit card when you sign up, so if you don't like it, there's nothing to cancel.

Only one pricing plan

$10.00
1 user(s) / month
Included in plan:
  • Everything

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

FAQs:

    What is this service generally used for?
  • CRM
    Customer Relationship Management
    Contact Management
    Pipeline Management
    Sales Enablement
    Lead Management
    Contact Management
    Deal Management
    Email Management & Tracking
    Territory Management
    User Behaviour Tracking

  • Does this service integrate with any other apps?
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Android
    iPhone-iPad
    Mac
    Windows
    Web-based
    Mobile Web App

  • Who are the main user groups of this service?
  • SMEs
    Mid Market
    Enterprise

  • What are some applications this service is commonly used in tandem with?
  • Freshdesk

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

FAQs:

    Who are the main user groups of this service?
  • Our company's singular focus is working with small businesses/organizations with 1-20 employees in need of a simple, low cost CRM tool.

  • What platforms does this service support? (e.g. native mobile apps)
  • Less Annoying CRM is entirely web-based, which means that you can access it from any computer, tablet, or modern smartphone, anywhere in the world. Also, we handle all of the security, data backups, and software updates so that you don't have to worry about the boring technical stuff anymore.

  • What is this service generally used for?
  • Less Annoying CRM can be used to manage your contacts, leads, notes, calendar, to-do's and more, all from one simple web app.

  • What are some applications this service is commonly used in tandem with?
  • Less Annoying CRM is typically used in tandem with your email client.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes!

    Add as many users from your company as you want for just $10.00/user/month. Each user has their own login and password, and you decide who has access to what. Whether you want your reps to only have access to their own data, or you want everyone to share, we make it easy.

  • Does this service offer an API?
  • Yes!

    The Less Annoying CRM API is a simple web service that allows programmers to connect third-party applications with Less Annoying CRM. It is particularly well suited for entering leads from web forms.

  • Does this service integrate with any other apps?
  • Yes!

    LACRM offers integrations with Google Contacts, Google Calendar, and MailChimp.

  • Does this service offer guides, tutorials and or customer support?
  • Yes!

    Less Annoying CRM is designed to be as simple as possible. We have help articles and FAQs listed on our website, but sometimes it helps to talk to a real person. That’s what we're here for. Each user is assigned their very own CRM Coach from the beginning of their free trial. They'll help you get started and always be there if you have questions. Even if you haven't started your free trial yet, you can reach us via phone or email and we'll be happy to help you out.

FAQs:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
814
Followers:
732

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
1.53k
Followers:
662

Publisher:

Founded:
-
Based in:
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Employees:
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Likes:
2.55k
Followers:
1.49k

Other:

Who uses Freshsales
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Less Annoying CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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