Compare Freshsales vs PARiM vs Interakt

Freshsales 698 ratings CRM	PARiM 21 ratings Workforce Management	Interakt 6 ratings Customer Engagement
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Crozscore 93% what is this? User Happiness: 94% Press Buzz: 52% User Trend:	Crozscore 86% what is this? User Happiness: 88% Press Buzz: 40% User Trend: interest falling	Crozscore 74% what is this? User Happiness: 90% Press Buzz: 34% User Trend: interest falling
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About Freshsales Freshsales is a sales CRM software by Freshworks. With a highly intuitive UI and a powerful feature set including AI-based lead scoring, visual deal pipeline, and intelligent workflow automations, Freshsales gives businesses everything they need to manage their sales in a hassle-free package. Freshsales is trusted by over 15,000 businesses from 80+ countries. Some companies that use Freshsales include Dyson, Best Western Hotels & Resorts, Purdue University, and WallyPark. An all-in-one sales CRM software which is packed with features like built-in phone and email, lead scoring, visual sales pipeline, reports and dashboards, automations, and mobile apps, ensuring that sales reps do not have to juggle between multiple tools to get the job done. The extremely easy to use, highly intuitive UI means that sales reps will need minimal onboarding and can start selling from the get-go. Freshsales' powerful and intelligent set of features ensure that sales reps spend more time selling and less time performing tasks like manual data entry. Freshsales comes with auto-profile enrichment and activity tracking which helps sales reps get a 360-degree view of their leads. The AI-based lead scoring feature helps sales reps understand and prioritize their leads better. With the visual sales pipeline helps sales reps get a holistic view of their entire sales pipeline with a single sweep of the eye. The drag and drop UI makes it easy to move deals between stages and even mark them as won or lost. The visual sales reports and dashboards make it easy to accurately forecast your business. The sales campaigns feature in Freshsales allows users to create, send, and track outbound email campaigns without having to rely on external software. The full-featured mobile apps for iOS and Android ensure maximum productivity for field sales agents. A large number of third-party apps via the Freshsales marketplace (75+) as well as native integrations (15) to ensure that Freshsales fits seamlessly into your business ecosystem. Sales-360 puts Freshsales at the center of your business ecosystem supported by a tightly knit network of products such as Freshdesk (for customer support), Freshchat (for customer engagement), Freshcaller (for cloud-based telephony), Freshconnect (for collaboration in context) and Freshmarketer (for CRO) enabling businesses to get a 360-degree view of their leads as well as customers.	About PARiM PARiM's cloud-based, workforce management software solution combines easy to use functionality with great agility, flexibility and the ability to tailor the system for your organization. You can manage both staff and subcontractors. The system allows you to schedule or rota staff by site or event. It tracks and manages employee information, holidays & absences, certificates & training, visa & passport information and expiry, company assets (e.g uniforms ), etc.	About Interakt Interakt is an All-In-One Customer Engagement and Support suite. Capture: Acquire new leads through exit popups, notifications, live chat and custom forms. Engage: Use email marketing/automation, web/push notifications and automated chat triggers to engage your customers and increase conversions. Retain: Segment and manage leads and user activity data through in-built CRM. Provide real-time 24/7 support through live chat, helpdesk and a knowledge-base. All of this with just a one time simple javascript integration. Anyone with an online presence that wants to engage with their site visitors would benefit from Interakt. It helps you create a point of contact between you and your site visitors.
Features 2-Factor Authentication API Calendar Management Contact Management Contact Sharing Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations File Sharing File Transfer Google Apps Integration Lead Management Lead Scoring Marketing Automation Multi-User Notifications Scheduling Social-Media Integration Task Scheduling/Tracking Third-Party Plugins/Add-Ons Call Tracking Click-to-Dial Sales Automation	Features 2-Factor Authentication 360 Degree Feedback API Application Tracking Attendance Tracking Batch Permissions & Access Budgeting Calendar Management Dashboard Data Export Data Import Data Visualization Employee Database Employee Incentive Management Employee Onboarding Expense Tracking External Integrations Feedback Management Forecasting Multi-User Notifications Onboarding Payroll Project Management Scheduling Timesheets Travel Management Vacation Calendar Time Management Employee Engagement	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score
Summary Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record. Users can auto-capture leads directly into Freshsales whenever a visitor completes a webform Freshsales' 'enrichment' feature automatically adds social information and photos to profiles The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals	Summary Track Certificate Expiry Shift & Rota Planning Tracks Employee Details Manage Holidays & Absences Record & Track Company Assets Multi User Absence Tracking and Vacation Calendar Employee Database Extensive Reporting inc Payroll, Timesheets, Absences, Problems, Revenue Bulk Import for Staff, Sites/Locations and if applicable Clients	Summary All-in-one Customer Engagement Software Capture, Engage & Support all your Customers. Convert Leads to Paying Customers. Integrated tools for managing on-site visitors, leads and customers.
Pricing Forest $79.00 1 user(s) / month Included in plan: Everything in Estate and... EUC Data Center IP Whitelisting Audit Logs BLOSSOM $12.00 1 user(s) / month Included in plan: Deal Funnel View Templates & Notifications Real-time Email Tracking Everything in Sprout and... Contact Management Pipeline Management 250 Bulk emails/user/day Built-in Phone powered by Freshcaller SMS Integration 2 Sales Campaigns/user Lead Scoring 5 Intelligent Workflows Basic Reporting Marketplace iPhone and Android Apps Gmail Add-on SPROUT Free Included in plan: Leads, Contacts, Accounts & Deals Customisable Sales Process Phone & Email Basic Lead Scoring Freshdesk & Freshchat Integration GARDEN $25.00 1 user(s) / month Included in plan: Everything in Blossom and... Custom Reports Auto Profile Enrichment Lead Assignment Rules Territories Advanced CRM customization ESTATE $49.00 1 user(s) / month Included in plan: Everything in Garden and... Auto profile enrichment Reports Dashboard Smartforms and event tracking Multi-currency	Pricing Compact $64.00 for up to 250 users Included in plan: 250 users 2000 scheduled hours 100 shift patterns 5 work and rest time rules 5 cancellation reasons and tracking SMS and email notifications Free mobile apps Shift reminders Availability management Shift application process Unlimited admin accounts 25 departments 5 people classifications Configurable people list Staff invitation and registration Document management Birthday and work anniversary reminders Qualification and certificate tracking Holiday calendar Custom leave types 3-way holiday tracking Payroll export Pay rules Expenses Subcontractor management Fully functional weekly and monthly scheduling calendars 100 shift patterns Client management Invoicing report Standard charge rules Client access portal Business $119.00 for up to 500 users Included in plan: 500 users Fully functional weekly, monthly, quarterly scheduling calendars Advanced scheduling tools 10 work and rest time rules 10 cancellation reasons and tracking 200 shift patterns Configurable shifts list SMS and email notifications Free mobile apps Shift reminders Availability management Shift application process Job and project scheduling Unlimited admin accounts 50 departments 10 people classifications Configurable people list Staff invitation and registration Document management Birthday and work anniversary reminders Qualification and certificate tracking Holiday calendar Custom leave types 3-way holiday tracking Payroll export Advanced pay rules Bank holiday rules Overtime calculation Client management Invoicing report Advanced charge rules Client access portal Staff requirements requests (requires Events module) Subcontractor management Advanced subcontractor pay rules Statement of work Free NFC & iBeacons check-in module Professional $194.00 for unlimited users Included in plan: Unlimited users Fully functional weekly, monthly, quarterly scheduling calendars Advanced scheduling tools Unlimited shift patterns Unlimited work time rules Unlimited cancellations and tracking Configurable shifts list SMS email notifications Shift reminders Availability management Shift application process Job and project scheduling Unlimited admin accounts Unlimited departments Birthday and work anniversary reminders Qualification and certificate tracking Holiday calendar Custom leave types 3-way holiday tracking Payroll export Advanced pay rules Bank holiday rules Overtime calculation Custom pay periods Client management Invoicing report Client access portal Advanced charge rules Staff requirements requests Subcontractor management Advanced subcontractor pay rules Statement of work	Pricing Company $199.00 per month Included in plan: Team Members - 20 Total Notifications - 20 Support Tickets/month - 15,000 Emails/month - 300,000 Total Customers - 300,000 Total Leads - 600,000 Growth Plan $99.00 per month Included in plan: Team Members - 10 Total Notifications - 10 Support Tickets/month - 5,000 Emails/month - 100,000 Total Customers - 100,000 Total Leads - 200,000 Startup Plan $49.00 per month Included in plan: Team Members - 3 Total Notifications - 3 Support Tickets/month - 2,000 Emails/month - 25,000 Total Customers - 25,000 Total Leads - 50,000 Free Forever $0.00 per month Included in plan: Team Member - 1 Notification - 1 Support Tickets/month - 100 Emails/month - 1,500 Total Users - 1,000 Total Leads - 5,000
FAQs Does this service integrate with any other apps? Yes, * Freshdesk * Freshchat * Freshcaller * Freshconnect * Mailchimp * Segment * Piesync * Zapier * Xero * Quickbooks * Google contacts What platforms does this service support? Android iPhone-iPad Mac Windows Web-based Mobile Web App What is this service generally used for? CRM Customer Relationship Management Contact Management Pipeline Management Sales Enablement Lead Management Contact Management Deal Management Email Management & Tracking Territory Management User Behaviour Tracking Who are the main user groups of this service? SMEs Mid Market Enterprise What are some applications this service is commonly used in tandem with? Freshdesk Does this service offer guides, tutorials and or customer support? Yes Does this service offer an API? Yes Does this service offer multi-user capability (e.g. teams)? Yes	FAQs Does this service offer multi-user capability (e.g. teams)? Yes. There is no limit to the number of users and people logging in from multiple locations. Does this service offer guides, tutorials and or customer support? Yes, we offer free initial training, PDF user manuals, video tutorials, and an in-program tour that highlights sections of the system, describes the features and explains how to use them. What platforms does this service support? Web application that works across all main desktop operation systems. Native mobile apps for both Android and iOS platforms. What is this service generally used for? Managing staff, their shifts, schedules, certificates, absences as well as time & attendance. Does this service offer an API? We have started to build this. We have managed to integrate PARiM with our own accounts package 'Zero' so we are on the way with this. The .csv-exports currently allow for import into payroll or accounts packages. Does this service integrate with any other apps? We have already integrated Twilio into our system. See above - we are working on this. Next to come will be accounts and payroll packages then screening and vetting, then Pandadoc. What are some applications this service is commonly used in tandem with? Accounts packages, payroll packages, etc. Who are the main user groups of this service? Event and security companies, companies that supply medics for events, staffing companies, manufacturing, vets, farm shops. We also have clients from other industries, as we just won the Finnish cleaning company SOL and the London-based travel concierge company Airportr.	FAQs Does this service offer guides, tutorials and or customer support? Of course, we offer documentational, videographic and / or personal support to each of our customers. Does this service integrate with any other apps? Yes, it integrates with a lot of applications which would include - Website Platforms (eg. Wordpress, Magento, Shopify, Prestashop, etc). Data synchronization (Zapier, Segment, etc). What is this service generally used for? Capturing new leads, Engaging and Retaining Leads and Users, support system. Does this service offer multi-user capability (e.g. teams)? Yes, Interakt allows multi-user access to manage a project with your team efficiently. Does this service offer an API? Yes, we offer open APIs (optional) to pass data to Interakt. What platforms does this service support? Web-App and Mobile Apps. Who are the main user groups of this service? Everyone with an online presence.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 1.92k	Vendor Information Founded: 2013 Based in: London Employees: 11-50 Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses Freshsales Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English, Dutch, Spanish, German, French, Italian, Russian, Chinese, Polish, Portuguese Regional Restrictions: No restrictions.	Other Who uses PARiM Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, Estonian, Russian Regional Restrictions: No restrictions.	Other Who uses Interakt Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.