Compare Freshsales vs Buzzstream vs Interakt

Freshsales

 (484) CRM
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Software Description

Freshsales is a sales CRM software by Freshworks. With a highly intuitive UI and a powerful feature set including AI-based lead scoring, visual deal pipeline, and intelligent workflow automations, Freshsales gives businesses everything they need to manage their sales in a hassle-free package. Freshsales is trusted by over 15,000 businesses from 80+ countries. Some companies that use Freshsales include Dyson, Best Western Hotels & Resorts, Purdue University, and WallyPark.

An all-in-one sales CRM software which is packed with features like built-in phone and email, lead scoring, visual sales pipeline, reports and dashboards, automations, and mobile apps, ensuring that sales reps do not have to juggle between multiple tools to get the job done. The extremely easy to use, highly intuitive UI means that sales reps will need minimal onboarding and can start selling from the get-go. Freshsales' powerful and intelligent set of features ensure that sales reps spend more time selling and less time performing tasks like manual data entry. Freshsales comes with auto-profile enrichment and activity tracking which helps sales reps get a 360-degree view of their leads. The AI-based lead scoring feature helps sales reps understand and prioritize their leads better. With the visual sales pipeline helps sales reps get a holistic view of their entire sales pipeline with a single sweep of the eye. The drag and drop UI makes it easy to move deals between stages and even mark them as won or lost. The visual sales reports and dashboards make it easy to accurately forecast your business. The sales campaigns feature in Freshsales allows users to create, send, and track outbound email campaigns without having to rely on external software. The full-featured mobile apps for iOS and Android ensure maximum productivity for field sales agents. A large number of third-party apps via the Freshsales marketplace (75+) as well as native integrations (15) to ensure that Freshsales fits seamlessly into your business ecosystem.

Sales-360 puts Freshsales at the center of your business ecosystem supported by a tightly knit network of products such as Freshdesk (for customer support), Freshchat (for customer engagement), Freshcaller (for cloud-based telephony), Freshconnect (for collaboration in context) and Freshmarketer (for CRO) enabling businesses to get a 360-degree view of their leads as well as customers.

Software Description

BuzzStream discovers contact information, social profiles, and site metrics for you. It’s easy to prioritize the most important, influential contacts. It automatically saves your emails and tweets and lets you set reminders to follow-up. You’ll never lose track of a conversation or project again. Buzzstream gives your entire team one centralized database to work from. You can collaborate with teammates, share notes, and keep projects organized.

Software Description

Interakt is an All-In-One Customer Engagement and Support suite.

Capture: Acquire new leads through exit popups, notifications, live chat and custom forms.

Engage: Use email marketing/automation, web/push notifications and automated chat triggers to engage your customers and increase conversions.

Retain: Segment and manage leads and user activity data through in-built CRM. Provide real-time 24/7 support through live chat, helpdesk and a knowledge-base. All of this with just a one time simple javascript integration.

Anyone with an online presence that wants to engage with their site visitors would benefit from Interakt. It helps you create a point of contact between you and your site visitors.

Features

  • Multi-Currency
  • Call Tracking
  • Notifications
  • API
  • Data Visualization
  • External Integrations
  • File Sharing
  • Sales Automation
  • Google Apps Integration
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Calendar Management
  • Forecasting
  • Data Import
  • File Transfer
  • Data Export
  • Email Integration
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Scheduling
  • Dashboard
  • Contact Management

Features

  • Social-Media Integration
  • External Integrations
  • Third-Party Plugins/Add-Ons
  • Dashboard
  • Multi-User
  • Lead Management
  • Data Import
  • Contact Management
  • API
  • Audience Targeting
  • Data Export
  • Email Integration
  • Notifications

Features

  • Marketing Automation
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Customer Management
  • Dashboard
  • Scheduling
  • Audience Targeting
  • External Integrations
  • Email Integration
  • Multi-User
  • Lead Scoring
  • Lead Management
  • A/B Testing
  • API
  • Data Import
  • Data Export
  • Conversion Tracking
  • Contact Management
  • File Sharing
  • File Transfer

Summary

  • Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

  • The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

  • Users can auto-capture leads directly into Freshsales whenever a visitor completes a webform

  • Freshsales' 'enrichment' feature automatically adds social information and photos to profiles

  • The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals

Summary

  • Digital PR: Get the placements you and your clients deserve with BuzzStream’s press list building and pitching features.

  • Link Builders:
    Spend less time on spreadsheets and more time building links. BuzzStream researches prospects, monitors links, and helps you do great outreach.

  • Content Promotion:
    Get more attention for your content through earned media. BuzzStream helps you build lists and pitch influencers – so you can get real distribution for your content.

Summary

  • All-in-one Customer Engagement Software

  • Capture, Engage & Support all your Customers.

  • Convert Leads to Paying Customers.

  • Integrated tools for managing on-site visitors, leads and customers.

BLOSSOM

$12.00
1 user(s) / month
Included in plan:
  • Deal Funnel View
  • Templates & Notifications
  • Real-time Email Tracking
  • Everything in Sprout and...
  • Contact Management
  • Pipeline Management
  • 250 Bulk emails/user/day
  • Built-in Phone powered by Freshcaller
  • SMS Integration
  • 2 Sales Campaigns/user
  • Lead Scoring
  • 5 Intelligent Workflows
  • Basic Reporting
  • Marketplace
  • iPhone and Android Apps
  • Gmail Add-on

SPROUT

Free
Included in plan:
  • Leads, Contacts, Accounts & Deals
  • Customisable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk & Freshchat Integration

GARDEN

$25.00
1 user(s) / month
Included in plan:
  • Everything in Blossom and...
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories
  • Advanced CRM customization

ESTATE

$49.00
1 user(s) / month
Included in plan:
  • Everything in Garden and...
  • Auto profile enrichment
  • Reports Dashboard
  • Smartforms and event tracking
  • Multi-currency

Forest

$79.00
1 user(s) / month
Included in plan:
  • Everything in Estate and...
  • EUC Data Center
  • IP Whitelisting
  • Audit Logs

Pricing

  • Starting from: $29.00/month
  • Credit card required: N/A
  • 2 users, 500 contacts, 30 link prospecting searches: $29/mo.
    4 users, 25,000 contacts, 200 link prospecting searches: $99/mo
    12 users, 100,000 contacts, 600 link prospecting searches $249/mo.

Company

$199.00
per month
Included in plan:
  • Team Members - 20
  • Total Notifications - 20
  • Support Tickets/month - 15,000
  • Emails/month - 300,000
  • Total Customers - 300,000
  • Total Leads - 600,000

Growth Plan

$99.00
per month
Included in plan:
  • Team Members - 10
  • Total Notifications - 10
  • Support Tickets/month - 5,000
  • Emails/month - 100,000
  • Total Customers - 100,000
  • Total Leads - 200,000

Startup Plan

$49.00
per month
Included in plan:
  • Team Members - 3
  • Total Notifications - 3
  • Support Tickets/month - 2,000
  • Emails/month - 25,000
  • Total Customers - 25,000
  • Total Leads - 50,000

Free Forever

$0.00
per month
Included in plan:
  • Team Member - 1
  • Notification - 1
  • Support Tickets/month - 100
  • Emails/month - 1,500
  • Total Users - 1,000
  • Total Leads - 5,000

FAQs

    Does this service integrate with any other apps?
  • Yes,
    * Freshdesk
    * Freshchat
    * Freshcaller
    * Freshconnect
    * Mailchimp
    * Segment
    * Piesync
    * Zapier
    * Xero
    * Quickbooks
    * Google contacts

  • What platforms does this service support?
    • Android
    • iPhone-iPad
    • Mac
    • Windows
    • Web-based
    • Mobile Web App
  • What is this service generally used for?
  • CRM
    Customer Relationship Management
    Contact Management
    Pipeline Management
    Sales Enablement
    Lead Management
    Contact Management
    Deal Management
    Email Management & Tracking
    Territory Management
    User Behaviour Tracking

  • Who are the main user groups of this service?
    • SMEs
    • Mid Market
    • Enterprise
  • What are some applications this service is commonly used in tandem with?
  • Freshdesk

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Of course, we offer documentational, videographic and / or personal support to each of our customers.

  • Does this service integrate with any other apps?
  • Yes, it integrates with a lot of applications which would include -

    Website Platforms (eg. Wordpress, Magento, Shopify, Prestashop, etc).
    Data synchronization (Zapier, Segment, etc).

  • What is this service generally used for?
  • Capturing new leads, Engaging and Retaining Leads and Users, support system.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Interakt allows multi-user access to manage a project with your team efficiently.

  • Does this service offer an API?
  • Yes, we offer open APIs (optional) to pass data to Interakt.

  • What platforms does this service support?
  • Web-App and Mobile Apps.

  • Who are the main user groups of this service?
  • Everyone with an online presence.

Publisher

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Other

Who uses Freshsales
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Dutch, English, Russian, French, German, Portuguese, Spanish, Italian, Polish, Chinese
Regional Restrictions:
No restrictions.

Other

Who uses Buzzstream
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Interakt
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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